[Resolved] Nikon Elevators — Low quality Elevator and post sale service | |
Dear Sir, I reside in Baroda, Gujarat and 3.5 years back I bought a flat at below address A-3/210 Chandragupt Flats, Harni Road, Vadodara -06. I bought the flat with the elevator service, The elevator which was installed in the flat was from a make named NIKON ELEVATORS. This elevator has not been functioning properly since last day 1. Either some of the parts get faulty or something or the other goes wrong. The level of the lift is not maintainted and there has been numerous instances where people have got stuck in the lift and it was a big amount of mental torture to get them out of that DABBA. I have contacted the local sales people numerous times to come and service the lift regularly, but I dont see any technical person coming and doing that, A guy comes in and oils the ropes and goes away, no leveling or anything done. Lastly after 3.5 years today I decided to search the INTERNET with that name and found the main office number, when I talked with the owner MANOJ SHAH, I found that the builder has not paid him full payment and so he is not taking any interest in the maintenance of life. As a consumer, I am not concerned with who payed and who did not payed, as a matter of fact, the residents of the society paid their hard earned money to buy this flat and now the lift is not working. Its more like a danger box for everyone, which can stop at any time and kill any one. I dont know what to do now, but this is a harassment to the consumer. Please help, My number is [protected]. Thanks, Dipen Bhatia [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 24 Comments | |
Comments
Hi, I am staying in Oxford Studio, Bangalore. We had old lift which we thought of replacing becuase it was not working properly. We actaully took the decision to put Nikon Elevators. I think this was the mistake we did. Firstly they promised to complete the entire process of removing old lift and installing new lift in week time, but its been more than a month but its still not fixed. I wouldnt have worried much had I seen the regularlity in their work. But they were not regular at all, were bunking after every 2 working days(never worked on Saturday and Sunday). People in our apartment are struggling a lot because of their service(Old age people who needs to climb 5, 6 floors). Workers who come for work, if you ask something they will simply say, talk to our company not to us. Highly irrreponsible company. Last time when I checked with the company owner, He said even you deleled our payment so what is wrong if we delay your installation. (Seriously, due this money demonetisation, nobody is having cash, but this company was so money minded that they didnt even thought of suffering of people). I believe, they could have earned some respect if they could have completed the work, but now, I am 200% sure that I along with the people staying in my apartment will reccommend Nikon to anyone.
Reply
Hi, I am staying in Oxford Studio, Bangalore. We had old lift which we thought of replacing becuase it was not working properly. We actaully took the decision to put Nikon Elevators. I think this was the mistake we did. Firstly they promised to complete the entire process of removing old lift and installing new lift in week time, but its been more than a month but its still not fixed. I wouldnt have worried much had I seen the regularlity in their work. But they were not regular at all, were bunking after every 2 working days(never worked on Saturday and Sunday). People in our apartment are struggling a lot because of their service(Old age people who needs to climb 5, 6 floors). Workers who come for work, if you ask something they will simply say, talk to our company not to us. Highly irrreponsible company. Last time when I checked with the company owner, He said even you deleled our payment so what is wrong if we delay your installation. (Seriously, due this money demonetisation, nobody is having cash, but this company was so money minded that they didnt even thought of suffering of people). I believe, they could have earned some respect if they could have completed the work, but now, I am 200% sure that I along with the people staying in my apartment will not reccommend Nikon elevators to anyone. Dont get fool guys.. Think and purchase, I am totally worried now, start is like this then how will be the after sales service...
go4_as's reply, Mar 20, 2017
hay
Mr.Rshrt
If you don't konw Mr Avinash what agreement sign with us
& What Communication he made with us.
first your side not replace the full lift.
only replace the controller & Car
in dec 2016 not made payment
& also please check with your authorize person
and if any query coll to me 9916135320
Anand Mitrajkar
Mr.Rshrt
If you don't konw Mr Avinash what agreement sign with us
& What Communication he made with us.
first your side not replace the full lift.
only replace the controller & Car
in dec 2016 not made payment
& also please check with your authorize person
and if any query coll to me 9916135320
Anand Mitrajkar
Hi, I am staying in Oxford Studio, Bangalore. We had replaced the old lift with the new lift( only controller and car) and Nikon Elevators had taken up the task of doing so. We had made to an agreement that payments will be made in 2 installments. The 1st installment was paid but the 2nd installment was due and it was agreed to that once the materials are delivered the remaining payment will be made. But due to some issues the payment was delayed for which the work was also delayed. We cannot blame Nikon Elevators personnel for this. The new lift was installed within 2 days of making the payment. The new lift is installed and is working fine and the service is also good. I would personally recommend Nikon Elevators and their customer service is also good.
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