[Resolved] Nokia 2700 Classic — bad service | |||
Respected sir, I m using Nokia 2700 classic from last 7 months. A software problem occured in my handset.On 29th of july I submitt my mobile in nokia service centre for software upgradation.On 30th of july i got it back. After 3-4 hrs its display disappears.At 30th evening i got a computerized call from nokia care, i have marked all the services given by nokia care were very bad. There is no reply from nokia care on that issue. On 2nd august i once again submitted my handset to nokia care they said they will tell me next day about the condition of display. I got no call from them. one day later on 3rd august I called them & they said "abhi pata nahi 2-3 din baad pata karna". I once again called them on 5th august, they said the handset can not be repaired in warranty. then i myself went to the service centre & they said "200 rupaye dedo warna 1150 rupaye lagenge n warranty alag chali jaegi". When I refused to pay the bribe they abused me & talked me in a very rude language. They said "jo karna hai kar lena kuch ughad nahi paoge". I was shocked by this behaviour from the employee of such a great organiztion. after returning home when I told my father about the incidence, he said file a case in consumer forum. when we have chat with our solicitor, he said to mail nokia care & see their reply & then file a suit in forum. I live in lucknow & i have submitted my mobile in nokia care situated in hazratganj please do the needful Thanking you. vijay gautam Mo. [protected] Email Id. [protected]@yahoo.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
NOKIA 2700 c — Worst service Center
I bought Nokia 2700 C mobile phone and after 2 months o[censored]sage it used to get atomatically swiched off. I gave the mobile for servicing in Nokia Care center located in Madhapur, Hyderabad. They told its software installation problem and they will repair it in 2 days. Also it covrs under warantee. They deliverred it in 2 days. When I went back home and charged the mobile the same problem repeted.I went back to same Care Center and reported the problem. They told me that they will repair it again. They delivered it to me in 2 days again the same problem repeated. I also found that they returned the mobile with old back-door. As I have to travell to my natice, I went to the Customer Care 15 days later. They verified the mobile and told that it doen't cover the warrantee now as it's hardware distroyed inside. As only that cusomer care center persons repaired the mobile couple times they must know what went wrong. But they refused to take the responsibility and now asking me to pay the repair charges.
As a authorized Nokia showroom we trust the people over there and give it for service. But now they have not repaired my mobile properly and also saying that it dosn't cover the warantee even its long way under 1 year. I wonder the how the consumers like me will get the justice.
I use Nokia 2700 but my nokia mobile corrupted by dust. I clean many time the dust but dust is come in my display of my mobile. It is problem of many nokia mobile. My mobile disply is hazy. i can not use my mobile over the sunlight.. Then I will not purchase nokia mobile .
2700 classic — service
ToThe senior manager (customer care)
sir
sub - very poor service
I am shocked to bring to your knowledge that I have submitted my nokia 2700 classic imei no [protected] on 25 jan 2011 the problem is sim card registration failed this problem is occuring 7 times within 6 months but there is no response from the service centre.
my service job sheet no[protected]/110125/5
nokia care
vineet chaudhary
[protected]
[protected]
vkchaudhary.[protected]@rediffmail.com
[protected]@yahoo.com
NOKIA 2700 c — MOBILE DISCONNECT FOR ALL TIME
MY NAME IS SUNNY YADAV . MY HANDSET NOKIA 2700C (EMEI:-[protected]) HAS BEEN STOLEN FRIDAY[protected].SO I REQUEST TO YOU PLEASE DISCONNECT MY NOKIA 2700 C FOR ALL TIME.
EMEI. [protected].
THANKING YOU.
SUNNY YADAV
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Nokia 2700 — Display of phone lost
Dear Helpdesk team, Nokia centre, NoidaI would like to bring your kind attention that I have given my Nokia handset 2700 for review & look into the problem because there was no display after 2 months of purchase. I bought this set on Jan 14th, 2010 & it’s display was not coming from March 29th, 2010. I would request if my data can be recovered from the handset as it is very important for me.
If data recovery is not possible, kindly arrange me replace my handset with new Nokia 2700 Since it was only two months of purchase from Planet M Retail Ltd, Shipra Mall, Npida, UP, India ( Bill No. 8954, dt 14/01/2010). I have all trust in Nokia products & services as I have been very old customer & my entire family members uses nokia products but this time my faith was not remain as before due to product & services offered to me.
I have given this handset for repair on April 10th, 2010 & was advised that it will be handed over to me in 7-8 days but till date there is no information about this job sheet number. Yesterday when I called up the nokia care centre, it was told that someone will call you by evening but still there is no response.
At this point of time & being a esteemed customer of NOKIA, please advise me what to do. Looking forward for your response as soon as possible.
Customer Details
Job Sheet Number[protected]/100410/33, dated April 10, 2010 time 12:05
Customer Name :- Miss Rachana
Address :- D-62, Mayur Vihar, Pkt-1, Delhi
Mobile No. [protected]