[Resolved]  Nokia 2760 / IMEI:[protected] — Non attendence of complaint regarding newly purchased mobile set nokia 2760, v.red,IMEI:[protected]

Sir

It is regretted to intimate that inspite of visiting Nokia care center several times at Pathankot being looked after by Mr Rahul Uppal ,Centre Manager , of Ganpati communications, Jail road ,Gurdaspur, appointed by your prestigious concern i.e " NOKIA" regarding improper /non functioning of the Nokia set cited above as subject, the same has been being returned back without job sheet or taken under job sheet without attending the complaint, as being mentioned every time on my visit to this Nokia care center.
I am at a stake to see the such careless functioning and caring at this centre .The day i.e. 01/09/2007 , the set was purchased from Bunny Communication Gurdaspur Road Pathankot , there was a complaint of poor audio quality . On complaining to Mr Rahul Uppal , on suggestion by him the sim of the same was replaced by a new one at the first instance. This all resulted futile.After this The incoming and outgoing calls were not being connected for most of the times. On visiting several times , lastly on 24/10/2007, a job sheet bearing no. 445 was issued and told that the set would be set right till 25/10/2007. Non locating of the fault till 25/10/2007 , it was offered by me to keep the set with him and use his own sim for asome days so as to ascertain the exact fault and set it right. The set was returned back on 30/10/2007 intimating that it was not repaired or set right as there was no fault found . The set is still neither receiving nor sending any calls.
At this stage I am using sony ericsson set inspite of having purchased this newly dead set of such a reputed company i.e. "NOKIA" . This nokia care centers being run as one by Mr Rahul Uppal of Ganpati Communications , Gurdaspur , also looking after Pathankot are giving quite a good defame . If you wish me to use your this set, the appropriate action as deemed fit may be taken to rectify the problem. It would be appreciable if the set is collected by any of your authorised representative from the address given below as I have already been harrassed a lot in getting the problem solved which resulted futile .
Thanking You

Yours Sincerely
Pardeep Singh Bhandari
Lane 4 Ramsharnam Colony
Dalhousie Road
Pathankot
Ph: [protected]