[Resolved] Nokia / 3120 Classic — Problem with Speaker and Earphone right from the day of purchase - Please replace | |
Dear Sir / Madam Sub : Replacement of phone / exchange to some other model / refund of money I have been a Nokia fan and literally an ambassador for Nokia phones since over a decade now, however this time I have an issue that is forcing me away from continuing to remain one. Further to my discussion with Vinayak at Nokia Careline, this is with reference to a Nokia Phone that I recently purchased, details as follows : Model Number : 3120 Classic Place of Purchase : Kamla Nagar, Delhi, India Store Name from where purchased : Banwari Lal and Company, 159-D, Kamla Nagar, Delhi - 110007. Phone : 23841270 / [protected] Bill Amount : Rs. 6, 450/- Bill Number : 32 / 3187 Purchase Date : 28th September 2008 IMEI Number : [protected] On using the phone for one day, I realise the following issues with the phone : There is a constant problem with the earphone and loudspeaker as irrespective of whatever volume I keep the phone on, there is major difficulty in listening to the person on the other side - The voice echoes and there is zero clarity. There is a strange sort of a disturbance (the voice of people around you) that you hear. As a result of this, I have had to face a lot of embarrassment (while speaking to my boss and other senior people in the company by asking them to repeat things at least thrice before I can understand them) The phone is inordinately slow in sending messages and otherwise also The lower model of this phone - Nokia 3110 Classic was much better in terms of Speed and clarity in the earphone and the loudspeaker. I demand a replacement / exchange for another model (if this problem is there with this model number) / refund of my money Await a positive revert at the earliest Warm Regards Kunal Kapur Assistant Vice President – Claims Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited Centrum Plaza, 5th Floor, Tower B, Sector 53, Golf Course Road, Gurgaon, Haryana 122 002, India ______________________________________________________________ Phone +[protected] Ext : 5220 Direct Number +[protected] Fax +[protected] Mobile +[protected] Email kunal.[protected]@canarahsbclife.in Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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Nokia/3120 classic — earphone
dear sir i have bought new nokia 3120 claasic on 11 oct.2008 at nokia priority delear Ujjain M.P.My complaint is my earphone(left side) speaker is not work properly.plz change my earphone as soon as otherwise i am complaint on high level department.so plz do something.
thanking you
Ranjeet singh chandrawat
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