[Resolved]  Nokia 5130 Xpressmusic Mobile — phone tampered , asking hefty amount

Address:West Bengal

hello,
i gave my nokia 5130 handset for repair at nokia care , moulali branch, kolkata as it was water logged ( after some splashes of water phone was switched off, battery removed).my warranty was over so they asked me to pay 680 rs to get it done. i thought they are asking a huge amount for a simple problem, so i planned to get it done by any outside service centre. but when i went to collect my handset and told them i dont want to make it there, they made me wait for more than an hour instead of givng me back the set and probably tampered with it. i also have to pay 100 rs as intimation charges for no reason.after that i took my handset to a local shop nearby where i came to know that they (nokia care) have have heated my handset and it cant be repaired. then i took it to the same nokia care and gave them , this time they told it will charge 2450 rs as the pcd is damaged. so i told them i have come last time they aksed 680, and told them you people have tampered with my phone but they were not ready to believe. so now my phone is lying dead all because of nokia care.
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Aug 13, 2020
Complaint marked as Resolved 
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Nokia - 5130 Music Express — Damaged Mobile 5130 Express Music

Sr. Manager,
Nokia (Customer Care - Maharashtra, INDIA)

DEAR SIR,

I CHAVAN JAYRAM BALIRAM,
MY NEW NOKIA 5130 MOBILE DAMAGED IN WATER IN SEPT 2009, I HAVE PURCHASE THIS CELL FROM CHINCHWAD NOKIA CARE IN THE MARCH 2009, BUT SIR, THEY SPEAK TO ME, YOUR MOBILE CAN NOT REPAIR FROM OUR SERVICE.

SIR, I HAVE REQUEST TO YOU OR YOUR COMPANY
PLEASE HELP ME.

I AM A STUDENT FROM PUNE - MAHARASHTRA.

MY MOBILE NO:- [protected].

PLEASE CALL ME & HELP / GIVE INFORMATION ABOUT REPAIRING MOBILE - 5130 Express Music

BEST REGARDS
JAYRAM CHAVAN
[protected]

I hope you will call me & get Information.

I will do this which you will give me idea

Thank you Sir,

Please Help me

Best Regards
Jayram Chavan
[protected]

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