[Resolved]  Nokia 5233 — DON'T TOUCH ME: TOUCH SCREEN

Substandard product and poor service.

I have purchased NOKIA 5233 from mobilestore kullu on 17 jul 2010. within one month of purchase its touch screen started malfunction. I visited nokia care centre at gamdhinagar kullu(HP). the service rep initially told me that it is a virus problem. But after one hrs of effort he told that there is a very small scratch at the corner of the screen which i could not see. to my utter surprise he refused to repair under warranty and asked for rs 1800. is this kind of product nokia is selling and leaving services to incompetent boys.
. The nokia care centere has refused to give me any ref no for my serrvice complained. Even the spares are not avialble with them. He asked me to come after two days for repair on payment basis.please stop fooling the consumers. i am not going to accept this kind of attitute. pl help me to get services my nokia f lest i will aproach consumer court.
or repair under warranty.
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Aug 13, 2020
Complaint marked as Resolved 
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Nokia/Nokia Mobile 5233 — Mobile malfunction

Hi ,

My mobile is malfunctioning & I gave it to Nokia Care (Tambaram - Chennai) twice.

The exact nature of the trouble is that select accessories and camera is getting auto on.

The camera after getting auto on is taking snaps.

I am really dissapointed with the nature of service , because nothing has improved.

Looking forward for your kind co-operation in this regard.

Please feel free to contact me at my no : [protected].

you can drop me a mail at [protected]@rediffmail.com

Thanks & regards,

Shambit Saha

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