[Resolved] Nokia 5800 — No Display | |
Dear Sir, sub:- Repair of the new mobile 1. With reference to the above subject, My Nokia mobile model 5800, IMEA No-[protected], Date of Purchase 11.01.2009 was deposited with Benz India Pvt Ltd, C-126, Naraina Industrial Area, New Delhi on 20 Aug 2009 since there was no display. I was promised delivery on 22 Aug 2009 vide Job Sheet No[protected] / 090820 / 5 dated 20.08.2009. 2. I have now been told that it will take 7-10 days since mobile has been sent to head office, I require my mobile urgently to discharge my duties. I request you to issue me with a replacement set immediately or replace my set with a new mobile. TREAT MATTER MOST URGENT Regards, Lt Col P S Bhinder Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Sir/Madam
I brought a Nokia 5800 Xpress Music from Nokia priority dealer, Balasore, orissa with IMEI No.- [protected] on 23.09.2009 with a cost of Rs.13500/- but the phone was not swithed on after 25 day’s of purchase. It is now under warrenty, I have given this phone to Nokia Care, Balasore, Orissa with a Job sheet no.[protected]/091024/11 on 24.10.2009.They have taken 24 days to repair, and delivered me a old Nokia 5800 with different IMEI no.-[protected] on 18.11.2009, which was not my original 5800.In this phone lot of damages are there with old software version, no free GPS subscription as initially.when I again gave a complain to Nokia care they only updated the software, not given the newer phone.After one day, I found that the phone is restating automatically and after 2-3 times of restarting it is switched off, the displays goes down and switched off any time. Now after pressing the swith on button it is not switching on some times similar to first problem. Again I have given this phone to Nokia care with jobsheet no.[protected]/091125/70 on 25.11.2009.Since it is under warrenty, if Nokia is unable to repair my original phone, they should given me a complete new set with all features as on my initial new phone but they don’t have a rights to give the older phone which has a lot of problems.I want a complete new handset immediately or refund full cost, otherwise go for a consumer case.
Thanks
Avijit Jena
Mob.No-[protected]
Email Id- avijitjena.[protected]@gmail.com
I brought a Nokia 5800 Xpress Music from Nokia priority dealer, Balasore, orissa with IMEI No.- [protected] on 23.09.2009 with a cost of Rs.13500/- but the phone was not swithed on after 25 day’s of purchase. It is now under warrenty, I have given this phone to Nokia Care, Balasore, Orissa with a Job sheet no.[protected]/091024/11 on 24.10.2009.They have taken 24 days to repair, and delivered me a old Nokia 5800 with different IMEI no.-[protected] on 18.11.2009, which was not my original 5800.In this phone lot of damages are there with old software version, no free GPS subscription as initially.when I again gave a complain to Nokia care they only updated the software, not given the newer phone.After one day, I found that the phone is restating automatically and after 2-3 times of restarting it is switched off, the displays goes down and switched off any time. Now after pressing the swith on button it is not switching on some times similar to first problem. Again I have given this phone to Nokia care with jobsheet no.[protected]/091125/70 on 25.11.2009.Since it is under warrenty, if Nokia is unable to repair my original phone, they should given me a complete new set with all features as on my initial new phone but they don’t have a rights to give the older phone which has a lot of problems.I want a complete new handset immediately or refund full cost, otherwise go for a consumer case.
Thanks
Avijit Jena
Mob.No-[protected]
Email Id- avijitjena.[protected]@gmail.com
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Nokia phone 5800 — Non Repair of Set
Dear Sir,sub:- Repair of the new mobile
1. With reference to the above subject, My Nokia mobile model 5800, IMEA No-[protected], Date of Purchase 11.01.2009 was deposited with Benz India Pvt Ltd, C-126, Naraina Industrial Area, New Delhi on 20 Aug 2009 since there was no display. I was promised delivery on 22 Aug 2009 vide Job Sheet No[protected] / 090820 / 5 dated 20.08.2009.
2. I have now been told that it will take 7-10 days since mobile has been sent to head office, I require my mobile urgently to discharge my duties. I request you to issue me with a replacement set immediately or replace my set with a new mobile.
TREAT MATTER MOST URGENT
Regards,
Lt Col P S Bhinder