Nokia 6080 — keypad tones heard even when not pressed during call ,yet display of numbers is also seen

Address:Bangalore, Karnataka

I Have got nokia 6080 . when i make a call i n also the other end get to hear the keypad tones even when i done press the key pad . its really disturbing to hear the tone. I have done the restore factory setting . n keypad off . but still the problem persist do give me a solution for this as soon as possible.
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nokia 6080 mobile set — keypad and call problems

COMPLAINT


Sir,
The nokia mobile phone set 6080, product code 0540475 was purchased during beginning of Nov 2007, by the undersigned.

I am serving at Silchar (ASSAM) as a Addl . Deputy Inspector General of Police .Since beginning it started giving trouble like voice was not clear, some time key pad was not properly functioning . But the problem was not very serious and random, so I continued using it without giving complaint.

When set started giving too much problem during Aug this year, the phone is deposited to the MS Chanda Commercial Center, Silchar (Assam), on 24th sep 07, with service job sheet no[protected]/071124/28. It is showing outgoing call problem and keypad problem. The mobile was returned to me after servicing, but the phone again started giving almost same problems and it was given back to Chanda MS on 30th august 08 with job sheet number[protected]/080830/16 .The above MS after few days, when contacted, told that their service centre at Guwahaty, saying that the mobile was tempered by the undersingned, which in is any case a wrong assumption, as the mobile set was twice repaired by the nokia service centre itself . The centre after keeping the mobile for that too long time and after two three services on that set, cannot suppose to lay down such offence.

The client i.e. undersigned is serving as Deputy Inpector General of Police and the mobile is single handedly handled/used so, it’s tempering is not at all possible, the set might be having initial defect. I would like that let the set get changed immediately, so that you can satisfy your customer with your services for which nokia is famous .

In case, my genuine request is not considered, than I shall go the consumer forum /court .
I wish that you sort out this problem at the earliest.


With regards,


Yours

( Shridhar Pokhriyal)
Addl. Deputy Inspector General of Police
SILCHAR

Copy to :- MS Chanda Commercial Center ( Silchar)

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