[Resolved]  Nokia 701 — Corning Gorilla glass crack

Address:

Madurai, Tamil Nadu

I have been using Nokia 701 for the past 3-4 months..(With bill/Warranty).

I had issues of Blutooth, and small bugs, which were rectified in the latest update.
A few days back, the Phone experienced a small fall,when trying to take my phone from my pocket,in my college classroom, right from the benches we sit on during class.
It was hardly 1.5 feet fall, and the Gorilla Glass just cracked..

I have seen videos of Nokia phones with Corning gorilla glass not even taking a scratch from a 7 feet fall.
(http://www.youtube.com/watch?v=5B7MnlDX9wc)

I was shocked to see it.
Had purchased the phone for 17600 Rs,on seeing such features.

The glass is cracked.
but touch, and IPS LED work fine.
Phone is completely fine other than the Corning Gorilla glass.


Either the Product has a faulty unit from manufacture, or the standards of the 3rd party stuff that Nokia uses are very poor.
I was terribly disappointed and took the unit to the Nokia care.

They never even listened to my complaint.
All they told was,
" Full Display unit has to be changed.
It will cost more than 3500 Rs."

When i told them that touch is working fine, they told me its my luck, that it works fine.but the unit has to be changed as a whole.

Why is this absurd pricing, for a phone covered by warranty.

I have been using Nokia for years.
Its not like i,held a hammer to the screen and broke the entire display unit.(That is Physical Damage)

For a crack on the So called " The damage resistance Gorilla Glass " - featuring exceptional damage resistance to the scratches, drops, and bumps of everyday use.

I am being stripped of Warranty and have to pay for stuff that is not damaged.

Either the Product has a faulty unit from manufacture, or the standards of the 3rd party stuff that Nokia uses are very poor.

I will upload Pics as proof.Phone is otherwise completely fine.