Motorola Mobility Customer Care
Motorola Mobility LLC.
Customer satisfaction rating: 44%
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1676
COMPLAINTS

Motorola Mobility Customer Care

Motorola Mobility LLC.

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Address
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
38
down
30

Phone:
Phone:
up
19
down
13

Additional info
Customer satisfaction rating
44%
Complaints
1676
Pending
0
Resolved
742
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
SatClosed
SunClosed

Motorola Mobility Complaints & Reviews

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 sohil choudhari on May 24, 2020
Purchased a motorola tv 55" 3 months ago. It stopped working automatically, after plugging it shows only continuous blinking red light. My complaint ticket no. Is 0e23-37812 rpscad-2012490. Please proceed my tickect immediately and send your technician as soon as possible.

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    Complaint comments  RespondComplaint category TVs

    Motorola Mobility — moto e6s suddenly not working

     Sikhajyoti Saikia on Mar 14, 2020
    Sir,
    I want to inform you that i ordered a moto e6s mobile from flipkart on 4th october2019 and it was delivered on...
    Complaint comments  Read comments Complaint category Mobile Handsets

    Motorola Mobility — motorola 65 inch tv stamp agreement for installation

     ankurpathak.ap on Oct 25, 2019
    My order details are:
    Here are details:
    Order number: od[protected]
    Email: [protected]@live.in'
    Complaint comments  Read comments [1]Complaint category TVs

    Motorola Mobility — display problem with motorola one power [Resolved]

     sujith123456 on Sep 16, 2019
    My cousine had a motorola one power, recently the display is broken. He repaired the phone in an authorized motorola cervice...
    Complaint comments  Read comments [1]Complaint category Mobile Handsets

    Motorola — service center made wrong job card [Resolved]

     himani rathi on Sep 13, 2019
    I went to tilak nagar motorola service center and they checked my and told me that we don't handle warranty phone kindly go...
    Complaint comments  Read comments Complaint category Mobile Handsets

    Motorola Mobility — service center put new issue while changing the battery [Resolved]

     Rahul00123 on Aug 13, 2019
    I have moto g5s plus mobile. The battery of phone was not working good so i decided to show it on the authorized service center...
    Complaint comments  Read comments Complaint category Mobile Handsets

    Motorola Mobility — not receiving the call

     umeshpoojary21 on Aug 2, 2019
    The motorola service center which is located in ghatkopar west in the name of technotronics technologis - pts. I had given...
    Complaint comments  Read comments [1]Complaint category Mobile Handsets

    Motorola Mobility — sim2 is undetected after moto official update [Resolved]

     manish14_93 on Aug 1, 2019
    Hi,
    I have updated my moto g5s plus mobile phone with latest official update .But after doing this my phone's sim...
    Complaint comments  Read comments Complaint category Mobile Handsets

    Motorola — battery xt1643 for moto g4 [Resolved]

     G Ramchandra Rao on Jun 23, 2019
    Satyam electronics, service center at chaitnyapuri, dilsuknagar, hyderabad fixed an exhausted battery but could not charge...
    Complaint comments  Read comments Complaint category Computer Hardware

    Motorola Mobility — phone not working suddenly

     Jinesh M on Jun 22, 2019
    I bought moto one power phone from amazon on 25 feb 19, i have not even used it for 4 months, two week before i just kept...
    Complaint comments  Read comments [1]Complaint category Mobile Handsets

    Motorola Rokr E6 — denial of service against warranty [Resolved]

     starwinxx on Jun 21, 2019
    Respected Sir.
    I have purchased Motorola G 5 Plus through online amazon.in 16 June 2018.
    Following problems...
    Complaint comments  Read comments [1]Complaint category Mobile Handsets

    Motorola Mobility — moto z2 force / part is not available in service center after 20 days [Resolved]

     annu Bhardwaj on Jun 19, 2019
    I had submitted my phone on 31 may 2019 in moto authorize service center noida sec 15 they said the part is not available...
    Complaint comments  Read comments Complaint category Mobile Service Providers

    Motorola Mobility — cover up by team motorola. disrespect indian consumer [Resolved]

     P.Pratap on May 22, 2019
    Imei : [protected]
    Contact number : [protected]

    Dozens of email and after that many reminders sent.
    Complaint comments  Read comments Complaint category Mobile Handsets

    Motorola Mobility — motorola charge during guarantee/warranty period by fabricating consumer mistake. [Resolved]

     P.Pratap on May 11, 2019
    Dear Sir/Mam,

    Motorola service team is fabrication Liquid/physical damage as per there policy to bard me from...
    Complaint comments  Read comments Complaint category Mobile Handsets

    [Resolved]

     rachitex on May 8, 2019
    I have ordered my headphones from amazon india. The product was working fine and suddenly stopped working after 15 days. I contacted motorola service center nearby me and they refused to provide me service. I contacted motorola customer care and they asked me to courier the product to their delhi service center. Now the package has been delivered and i'm not getting any confirmation about the further process. It has been more than a week.
    आवाज वाला बटन का टुटा होना, तथा कैमरा की क्वालिटी का बहुत ख़राब होना।

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      Motorola Mobility — complaint against authorized motorola service center [Resolved]

       Jilsa jose on May 6, 2019
      I am really dissatisfied about ur customer service. Past 2 weeks before my phone have some issue... Charge is not getting...
      Complaint comments  Read comments Complaint category Mobile Handsets

      Motorola Mobility — moto z2 play - no proper service and unethical behaviour [Resolved]

       Manubaby89 on Apr 15, 2019
      I had a moto z2 play and i was a happy customer for around 6 months from the date of purchase. After 6 months o[censored]sage, phone...
      Complaint comments  Read comments [3]Complaint category Mobile Handsets

      Motorola Mobility — cheated by the service center - parts removed [Resolved]

       mangesh_8051 on Apr 5, 2019
      My mobiles display was flickering and i had taken it to motorola service center (Prudent telecom services, tembhi naka, thane)....
      Complaint comments  Read comments [1]Complaint category Mobile Handsets

      Motorola — phone is not given by service center [Resolved]

       chaudharygc on Apr 5, 2019
      Respected sir/madam,

      I have purchased a motorola z play phone worth 24799 from flipkart.com on 23/06/2018....
      Complaint comments  Read comments Complaint category Mobile Handsets

      [Resolved]

       Radhika.Ramesh on Mar 21, 2019
      I have given my Moto g6 phone at Karamana Service Centre Trivandrum due to the complaint of overheating, battery draining and cannot view the incoming calls. They informed us that the phone is complaint due to water damage and they claimed that they rectified it. But there was no such issues of water damage with my phone. After service they returned me the phone for an amount of Rs 900, but the complaint was not rectified. Again I approached the same service centre and they told us that they will return after 3 days after servicing. Now they are telling that battery is completely water damaged and asked for an amount of Rs 5500 to rectify the same. The service providers are not genuine in their work, they haven't informed me about the issue at first and they are asking for huge amounts.

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