Motorola Mobility Complaints & Reviews

Address: 12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002

Website: www.motorola.in

Dear Sir/Madam,

I am writing this letter with great urgency and disappointment to formally raise a complaint against Motorola regarding my Motorola Edge 50 Neo smartphone, which has become completely non-functional after installing the official Android 16 update pushed by your company.

Description of the Issue:
My device was functioning perfectly before the Android 16 update. Immediately after the update...

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam,

I am writing this letter to formally complain about a serious issue I have faced with my Moto Edge 50 Fusion smartphone after installing the Android 16 update.

After updating my device to Android 16, my phone suddenly stopped working properly and eventually became completely non-functional. The device is either not turning on / stuck on boot screen / showing abnormal behavior (you can edit this...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Dear Sir/Madam,

I am writing this letter to formally complain about a serious issue I have faced with my Moto Edge 50 Fusion smartphone after installing the Android 16 update.

After updating my device to Android 16, my phone suddenly stopped working properly and eventually became completely non-functional. The device is either not turning on / stuck on boot screen / showing abnormal behavior (you can edit this...

Helpful

Found this helpful?

Write a comment

I purchased moto edge 50 fusion in Aug 2024, but 02/10/2025 suddenly went off and did not start after that.I took it moto authorized service center and after some diagnosis they informed that there is problem with motherboard and it will be 20k to repair it.I purchased the phone a little over 20k and now they are charging almost same price for motherboard repair. Last one year i was 4 times visit the authorised service center when my product...

Helpful

Found this helpful?

Write a comment

Hello Motorola Team,

I am using a Motorola G34 5G (8GB RAM, 128GB storage) running on Android 15. After the recent update, I am experiencing severe lag while playing Free Fire, even though the game was running smoothly before.

The lag is noticeable despite enabling Gametime, lowering graphics settings, clearing cache, and closing background apps. I have also tested my network and it is stable, so the issue seems...

Helpful

Found this helpful?

Write a comment

Address: Pune

I gave my Moto Edge 50 Pro to the service center for a screen replacement on 16th August 2025. At that time, they told me it would take 2â€“3 hours. However, they didnâ€™t return my phone that day and instead said there was a main board issue. But when I handed over my phone, it was working perfectly fine â€” only the screen was damaged.

Since then, they have been giving me false information and repeatedly asking...

Helpful

Found this helpful?

Write a comment

I purchased a Motorola Edge 60 on 6th August 2025 from Motorola.in. On the first day o[censored]se, I observed fog formation inside the main camera lens, which severely affects picture quality.

I contacted Motorola’s online support, who advised me to visit the service centre. On 7th August 2025, I submitted my phone to the authorised service centre. After 8 days without any update, I called them and was told I could collect...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Near Abihinav logistics, Behind Shivnath Hyundai Showroom, Transport nagar, Tatibandh

I ordered a mobile on[protected] and expected Delivery by 17/05/25 Express Shipping. Till now i didn't get my device when i contacted to motorola delivery support team they to wait 24 hr and 48 hr but till now no proper response and when i am tracking my order it was not updated from 16.5.2025 showing expected. 19.5.2025 at 17.30 received at Coimbatore Sort Facility Coimbatore. due this i cant able to gift this on time and no proper contact...

Helpful

Found this helpful?

Write a comment

Address: Moolayil Hpouse, Anamangad, Perinthalmanna, Malappuram, Kerala 679322

My handset display is damaged, i want to change the display under the insurance i have taken from you....

Helpful

Found this helpful?

Write a comment

I had the worst experience as a buyer and consumer.
I bought this phone from Flipkart which specifically had IP68 rating, however, within 5 days of delivery, after I used the phone during rain in Delhi( I was rest assured that this won't cause any damage) but it did. First, my fingerprint sensor stopped working, then, I contacted flipkart which said you can visit service centre for 7 days replacement and they will assist. But, when...

Helpful

Found this helpful?

Write a comment

Address: GUNTUR

Website: green line

This is to bring to your kind notice that i had purchase my Motorola edge 30 ultra on[protected], recently after completing the warrenty i had got the software update i had done this after that i had got green line on my mobile display then i had made whats app message to the motorola 24/7 assist they had given me some trouble shoot steps i had done that again same issue i had drafted a mail to motorola coustmer service they said to flash...

Helpful

Found this helpful?

Write a comment

I have encountered a green line issue with my Motorola Edge 30 after updating to Android 14 and requesting for screen replacement from the company.

After some days of installing the update, a green line has appeared on my phone's screen, significantly affecting the display quality and overall user experience. I have tried restarting the device, checking for further updates, and booting in safe mode, but the problem persists.

Given that this issue arose due to an official software update, I kindly request your assistance in resolving this matter. Specifically, I am requesting a free screen replacement, even though my phone is out of warranty. I believe this is a fair request given that the issue stems from the software update.

Motorola Mobility customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Moto g54 5g mobile is not properly working .. tower connection issue and signals are automatically goes out please resolve this issue
Its new mobile i bought on Flipkart in February 11 2024

Motorola Mobility customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

So camera is [censored] basically. It's a laggy app. Takes too much time for optimization, can't focus on night, please fix this problem asap, it's just creating daily life problematic. Dont just release new phone every month, give some update. Work on updates. You guys promises to give better software update
But now u aren't keeping your promises

Motorola Mobility customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Motorola Customer Support Team,

I hope this email finds you well. My name is Abduzzahir Chandorwala (son of Shabbir Chandorwala who is proprietor of M/s Fakhruddin Abdulhueis), and I am writing to bring to your attention a persistent issue with my Motorola Edge 30 smartphone.

On 15th January 2023, I purchased the Motorola Edge 30, which has been an excellent device overall. However, after a recent software...

Helpful

Found this helpful?

Write a comment

I TD was Kidnapped, raped, torchered, and Robbed and Embezzled of my inheritance by Mariah Carey. I seen that she endorses for Motorola.I am asking the CEO of Motorola to Drop her as a Partner in their brand, until the FBI and Government investigate the Charges I have filed on her in a number of other Celebrities. Which took place in these hate crimes upon I. Even Her ex-husband was involved with the rap in torcher she did to I at her Mansion. I am asking for you to drop her contract, if you need help with evidence to do so I am willing to help. I have been Kidnapped, home invaded in robbed of my inheritance in a 25 year period. A number of Celebrities have came back repeatedly in done this to I. Mariah had I tied up at the bottom of her stairs like a dog. Thinks for any help in response.

Motorola Mobility customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed my Moto mobile for service as there was bubble in display due to over heating, The service engineer at the service center teared down my phone and showed it to me before making a warranty claim replacement. He clearly confirmed that there is no physical or liquid damage. If there has been user damage your service engineer would gave never accepted for replacement under warranty. But now they are denying replacement stating Physical...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: No:6, 1St Floor, Rajabhadur Street, Pondy Bazaar, T.Nagar, Chennai - Tamil Nadu - 600017

I bought Motog34 5g on February 26 2024 around 7:00pm but around 10pm mobile got dead and the next day 27th February i have taken to service center and they said after they plugged the charger socket and mobile gets ON. After sometime they said that we have updated the software so only it happened. I agreed and taken the mobile back on 01/03/2024. But i didn't get any call from the service persons and I have called and then only they informed...

Helpful

Found this helpful?

Write a comment

Job Id - SOIN[protected]

I recently bought a Motorola G54 5G phone which is unde warranty. One day it's phone screen cracked during charging. Both customer care and Motorola authorised service centre now asking for money to repair it without full inspection. They simply had registered the complaint under physical damage ignoring the cause of the problem.

As my phone is under warranty and it's screen cracked during charging, I request for either replacement or repair of my device free of cost.

Thanks
Kush Varshney

Motorola Mobility customer support has been notified about the posted complaint.

View replies

S

SriniGopal

from Tiruchendur, Tamil Nadu

Apr 24, 2024

They have been doing this for ages... I will soon start a consumer litigation to challenge MOTO warranty response denial

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 4/210 Humdard Nagar (a) near bialali maszid jamalpur aligarh

Please resolve my issue i am very disappointed last three month there is no any one repair my LED kindly help me

Motorola Mobility customer support has been notified about the posted complaint.

Motorola Mobility Complaints & Reviews

File a complaint to Motorola Mobility

Motorola Mobility reviews & complaints(1955)

Formal Complaint Motorola Edge 50 Neo Rendered Non-Functional After Official Android 16 Update | Request for Free Repair / Repla

Motorola Edge 50 Fusion smartphone damaged after Android 16 update

Complaint regarding device damage after Android 16 update

Moto Edge 50 fusion stopped working I just had it for one year

Game Lagand performance Issue After Android 15 Update

motorola edge 50 pro screen change service center problem

Defective camera fog formation in motorola edge 60 and unsatisfactory service

Delayed delivery

Edge 50 pro

phone stopped working after rain despite ip68 rated within 5 days

Green line issue after software update

Green Line Issue

Post your Comment

Mobile phone tower connection issue

Post your Comment

I'm complaining about my moto edge 50 pro camera app

Post your Comment

urgent request for display replacement - motorola edge 30 (imei: 356773792466452)

Mariah Carey in her Motorola endorsement deal is a Bad role model

Post your Comment

screen replacement under warranty

Mobile phone not getting switched on after switch off

Under Warranty: Replace or Repair Moto G54 5G phone cracked during charging

Post your Comment

Sound Problem

Post your Comment

Motorola Mobility Complaints & Reviews

File a complaint to Motorola Mobility

Motorola Mobility reviews & complaints(1955)

Green Line Issue

Post your Comment

Mobile phone tower connection issue

Post your Comment

I'm complaining about my moto edge 50 pro camera app

Post your Comment

Mariah Carey in her Motorola endorsement deal is a Bad role model

Post your Comment

Under Warranty: Replace or Repair Moto G54 5G phone cracked during charging

Post your Comment

Sound Problem

Post your Comment

Related businesses