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Motorola Mobility Complaints & Reviews

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Updated: Feb 15, 2025
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Motorola Mobility reviews & complaints(1945)

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J
jahniflip
Feb 15, 2025
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Edge 50 pro

Address: Moolayil Hpouse, Anamangad, Perinthalmanna, Malappuram, Kerala 679322

My handset display is damaged, i want to change the display under the insurance i have taken from you....
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Sachin Mall
from Kolkata, West Bengal
Dec 26, 2024
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phone stopped working after rain despite ip68 rated within 5 days

I had the worst experience as a buyer and consumer.
I bought this phone from Flipkart which specifically had IP68 rating, however, within 5 days of delivery, after I used the phone during rain in Delhi( I was rest assured that this won't cause any damage) but it did. First, my fingerprint sensor stopped working, then, I contacted flipkart which said you can visit service centre for 7 days replacement and they will assist. But, when...
+3 photos
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saichand216
Dec 9, 2024
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Green line issue after software update

Address: GUNTUR
Website: green line

This is to bring to your kind notice that i had purchase my Motorola edge 30 ultra on[protected], recently after completing the warrenty i had got the software update i had done this after that i had got green line on my mobile display then i had made whats app message to the motorola 24/7 assist they had given me some trouble shoot steps i had done that again same issue i had drafted a mail to motorola coustmer service they said to flash...
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Sagar Santosh naik
from Ankola, Karnataka
Sep 12, 2024
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Mobile phone tower connection issue

Moto g54 5g mobile is not properly working .. tower connection issue and signals are automatically goes out please resolve this issue
Its new mobile i bought on Flipkart in February 11 2024...
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Hridoy1236
Sep 12, 2024
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I'm complaining about my moto edge 50 pro camera app

So camera is [censored] basically. It's a laggy app. Takes too much time for optimization, can't focus on night, please fix this problem asap, it's just creating daily life problematic. Dont just release new phone every month, give some update. Work on updates. You guys promises to give better software update
But now u aren't keeping your promises...
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A
Abduzzahir Chandorwala
Aug 13, 2024
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urgent request for display replacement - motorola edge 30 (imei: 356773792466452)

Dear Motorola Customer Support Team,

I hope this email finds you well. My name is Abduzzahir Chandorwala (son of Shabbir Chandorwala who is proprietor of M/s Fakhruddin Abdulhueis), and I am writing to bring to your attention a persistent issue with my Motorola Edge 30 smartphone.

On 15th January 2023, I purchased the Motorola Edge 30, which has been an excellent device overall. However, after a recent software...
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SriniGopal
from Tiruchendur, Tamil Nadu
Apr 24, 2024
Apr 24, 2024
This thread was updated on Apr 24, 2024
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screen replacement under warranty

I placed my Moto mobile for service as there was bubble in display due to over heating, The service engineer at the service center teared down my phone and showed it to me before making a warranty claim replacement. He clearly confirmed that there is no physical or liquid damage. If there has been user damage your service engineer would gave never accepted for replacement under warranty. But now they are denying replacement stating Physical...
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R
Rpk9501
Mar 7, 2024
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Mobile phone not getting switched on after switch off

Address: No:6, 1St Floor, Rajabhadur Street, Pondy Bazaar, T.Nagar, Chennai - Tamil Nadu - 600017

I bought Motog34 5g on February 26 2024 around 7:00pm but around 10pm mobile got dead and the next day 27th February i have taken to service center and they said after they plugged the charger socket and mobile gets ON. After sometime they said that we have updated the software so only it happened. I agreed and taken the mobile back on 01/03/2024. But i didn't get any call from the service persons and I have called and then only they informed...
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K
KushVarshney
Jan 14, 2024
Apr 24, 2024
This thread was updated on Apr 24, 2024
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Under Warranty: Replace or Repair Moto G54 5G phone cracked during charging

Job Id - SOIN[protected]

I recently bought a Motorola G54 5G phone which is unde warranty. One day it's phone screen cracked during charging. Both customer care and Motorola authorised service centre now asking for money to repair it without full inspection. They simply had registered the complaint under physical damage ignoring the cause of the problem.

As my phone is under warranty and it's screen cracked...
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M
MOHD FURQAN s
Nov 3, 2023
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Sound Problem

Address: 4/210 Humdard Nagar (a) near bialali maszid jamalpur aligarh

Please resolve my issue i am very disappointed last three month there is no any one repair my LED kindly help me...
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I
itservedmewell
Oct 27, 2023
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Motocare warranty for motorola phone

Worst service ever...I have been on the phone for hours trying to get my phone fixed...I keep getting transferred then was told to pay a deductible of 20.00 if I wanted a phone to use while being repaired to send 34.95. I sent it and they processed payment then refunded it and said they would contact me as they screwed up the payment. They never contacted me and my warranty is expired now. I was on the phone just now and transferred twice...
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S
Siddark
Sep 19, 2023
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Urgent Complaint Regarding Greenline Issue on Motorola Moto Edge 30

Website: www.motorola.in

I hope this letter finds you well. I am writing to express my deep dissatisfaction and frustration with the lack of assistance and support I have received from both Flipkart and Motorola concerning a critical issue with my Motorola Moto Edge 30 smartphone.

On 29/07/2022, I purchased a Motorola Moto Edge 30 from Flipkart with great expectations of its quality and performance. Unfortunately, I have encountered a significant problem...
+2 photos
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S
Siddark
Sep 18, 2023
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Unable to get invoice

Website: www.motorola.in

Complaint about Green Line Issue on My Motorola Edge 30 and Invoice Request.

I am writing to express my deep dissatisfaction and frustration regarding the service I have received from Motorola and Flipkart concerning my Motorola Edge 30 smartphone.

On [11 sep 2023], I visited your service center to address a serious issue with my Motorola Edge 30, specifically some green line issue on the screen. I was hopeful...
+3 photos
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J
Javed12094
Sep 6, 2023
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Motorola edge 30 not working after 3 months

Address: CDSIMER harohalli, kamalapura banglore 562112

I bought my Motorola edge 30 worth 25000 via Flipkart on June 16 with full payment
Now Mobile is not working properly
Issues
1. Screen flickering
2. Front camera not working
3. Turning on front camera mobile is getting hanged/ stuck
4. Rare camera turn off the phone
5. Difficult to do video calls
6. Voice getting mute while on call...
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A
Ammar bin nasir
Aug 31, 2023
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My device doesn't support JIO sim

My device Motorola one fusion that is bought from foreign country(Saidi Arabia) so there is no any types of service or accessories available in my country (India).I think this is problem with a better update for my device.
It has also a problem that is ghost touch on my touch screen.Please suggest and give me better solution as soon as possible....
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A
Avinash Porje
from Nashik, Maharashtra
Aug 5, 2023
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Manufacturing defected piece received

Address: Wadner Dumala, Nr. Bhairavnath Temple, Nashik Road

I bought a Motorola edge 40 phone a month ago, it got charging port issue within a month. I have given the phone to the service center, but I was told that it will be repaired in 7 days.But if the phone is manufacturing defective, I requested to replace it Because the laziness of the company bothered me and giving me a repaired phone. Don't want that phone, replace it and give a new one....
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A
AbhijitRusty
from Nashik, Maharashtra
Aug 3, 2023
Aug 13, 2024
This thread was updated on Aug 13, 2024
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Moto edge 20

Subject: Request for Free Replacement of Motorola edge 20 Due to Display Issues after Software Update

Dear [Customer Service/Support Team],

I am writing to express my disappointment and frustration regarding the recent software update for my moto edge 20 smartphone. After installing the update firmware s1rgs32 12/08/2023, I noticed the appearance of persistent pink lines on the device's display, rendering it...
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Akhil raj s r
from Kannur, Kerala
Jul 21, 2023
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Display become faulty after update

I am a smartphone user of company Motorola .after the last update my smartphone display is filled with green lines.so i approached the service center due to the unavailability of authorized service center in my area i had travelled 100 km and and approached the the fortune service center Calicut they refused my warranty claim due to some dents in the body which is claimed to be ip68 which appeared due. And they sent the smartphone to the...
+1 photos
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Shubham161616
from Pathankot, Punjab
Jul 11, 2023
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Moto G73 5g mobile phone is not detecting sim card

Address: Pathankot, punjab

I bought moto G73 5g on 6th july, 2023. While booting i found that phone is not detecting sim card so I complained to flipkart(from where I bought this product) and Moto, but both companies are just escalating the issue and not resolving them. I want to return my device. It's been 6 days, Moto is not even responding to mails and Flipkart is also not helping me....
+2 photos
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K
Kapil11.11
Jun 10, 2023
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Moto edge 40//delivery issue

Address: Jaipur Rajasthan

Dear team i had a order of moto edge 40 on 7th june and it’s still showing pending with seller will you please check where is the issue as I didn’t get any satisfactory answer from Flipkart also attaching screenshots for reference....
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