Nokia — battery back Issue - Nokia e5

Address:

Bangalore, Karnataka

Hi,

I purchased a NOKIA E5 and within couple of months the ear piece stopped working.
Went to Nokia store and they said its a software Issue and they updated stuff and said it will work. It worked for 1 week and again same Issue.
Went again to Nokia store , this time they changed ear piece and said it will work. It worked for 1 week, again same Issue.
Went again and this time they said they will send to Nokia Delhi HeadOffice , they returned my phone after 1 week and that Issue got resolved.

Now I have a problem with Battery Backup , phone is within warranty. Issue is it charges for 10 minutes and says battery full , once removed from power socket says battery empty and turns off.
Went to Nokia store and they said its a software Issue and they updated stuff and said it will work. It worked for 1 week and again same Issue.
Went again to Nokia store , they cleaned the mother board and said Issue resolved. Am facing same Issue again with in a week.
I ask them to send to delhi but they say we monitored and its working. I think I need to sit there in their office for couple of hours to demo them the Issue am facing.

Service desk guy says they are aware of the Issues I mentioned and is a known Issues. I did google and I see loads of people complaining about this Issue. Still I do not know why NOKIA is not replacing my phone or giving back my cash.

Am not sure how many times will I need to go to NOKIA Store for this phone.
The support people are rude , very disappointed with the product and support/service.

DO NOT BUY ANY HIGH END NOKIA MOBILE.

Thanks.

Imran.A.R
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