[Resolved]  Nokia — Battery of Nokia N8

Address:Bangalore, Karnataka

On 19th Jan, I visited Nokia Service Center (Samvradhi Technologies, KHB Colony, Koramangala) at Bangalore to replace by Nokia N8 battery to a new one. I paid Rs 1650. The job sheet no is: 130119/90, IEMI/ESN no#: 6738.

I don't know what is being done by th technician since after then the condition of the new battery is even the worst. The cell phone is switched off quite often. I constantly need to put that in charger.

I have been using my cell phone for over 2 yrs(I guess!) and I have started the battery problem for about 2 months back. since I need to work as an oncall person, so I need a long lasting battery and due to that I had to change that.

I am really feeling bad that Nokia customer care is so bad.

I assume there can be two situations:

1. I was not provided with a new battery.
2. Technician did something turmoil with my hand set and the hand set is switched off for no reason.

If this is a strategy to make money from the customer assuming I'll deposit the hand set again for repair then it is a bad thought from Nokia. I'm literally started thinking NOT to buy any more Nokia Products if this is the present situation and stand of the company.

This is very embarassing to me to spend a long hours for replacement, spending money, energy/interest and at the end I find my mobile is damaged.


I strongly recommend not to use any more nokia products to everyone. Let's switch to Apple/Samsung/HTC.


Regards
Sourav
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Aug 9, 2021
Complaint marked as Resolved 
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Nokia N8 — Battery

i was puchase Nokia N8-00 7 months ago
now i m suffering from battery backup of my N8-00 it gives only 1.5 day backup on without using anything

i was purchase nokia 1616 in feb its battery not charching i submitt my battery but dealer not giving any response they said k "aa jaye gi jaldi kya abhi 1 mahina hi to hua hai" plz take action against him
Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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