Nokia C1 - 01 — Unable to receive text messages

Priyadharshini Augustine

from Chennai, Tamil Nadu

Address:

Kanchipuram, Tamil Nadu

Starting from the 2nd of December I am unable to receive any text messages in my Nokia C1-01 model. The problem is with the phone and not the service provider as messages are getting received if the sim card(Airtel) is inserted into another phone. Please look into the issue as it is causing mighty grievance.
Details:
Nokia C1-01
Ph. No. [protected]
Service Provider: Airtel Prepaid

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Comments

arunms00

from Delhi, Delhi

Nokia C1-01 — Full of problems

I have bought a new nokia c101..............
first i have 900 message character then it was reduced to 160 characters.
if i send a big message ,it gets send into 3 or 4 parts and i was charged for 3 or 4 parts

Airtel Customer Care

from Mumbai, Maharashtra

Namaste Priyadharshini,

This is to inform you that your concern listed on 31 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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