Nokia C3 — mobile theft by someone

Address:

Bangalore, Karnataka

My mobile theft by someone in BMTC bus when i try to enter inside.. then i went to police station for compliant, i wrote a compliant "My mobile theft by someone", but police not allowed me to use the word "theft" where as they asked me to write "Loss".

Even i called to service operator, they are saying "its not in our hand", contact police.but their response is very bad which i relized on that day common people of india.

I have a insurace for my mobile.i should sumbit the complaint copy which mentioned "theft" in the letter. so that i can get the claim amount from the insurance company..

My mobile model: Nokia C3
IMEI no :[protected]

Regards,
Senthilkumar