[Resolved]  Nokia C6 - 01 Black — Technical flaw.

Sub: Replacement of Handset

Dear Sir,

I had recently bought Noikia C6-01 BLACK, dated-18/5/2011 vide invoice number ; 122/34393 from HOME TOWN,NOIDA.

I am surprised to draw your attention that ever since I bought this phone the same is giving trouble, the phone gets switched-off while not in use and screen gets jammed while using, it seems the touch technology has some technical flaw.

I had also visited your Nokia Service Center at Sector 2, Noida (Near Nirula's) and was made to wait for 3 hours and was told that they have removed the memory card as due to the virus the phone was not working properly.

THE PROBLEM REMAINS SAME EVEN AFTER THE REMOVAL OF MEMORY CARD, IT SEEMS YOUR SERVICE CENTRE IS NOT WELL EQUIPPED TO DIAGNOSE THE EXACT PROBLEM.

I am in no mood to run around carrying my phone to these service centres, henceforth, I finally request you to kindly send your representative and get me a new handset.

I would request once again ,your office to kindly replace the same with a new version to avoid any further inconvenience.

Hope for an early remedy for my sufferings.

Thanking you,

Yours Truly,

Abha Dhondiyal
Co-Chairperson
Womanpride Socio Economic Foundation
D-22,Pocket-5,Mayur Vihar Phase-III,
Delhi-110096 Ph: [protected]