Nokia C6 — Unending issues with the phone

Address:

Bangalore, Karnataka

I bought a Nokia C 6 from Univercell Mobile store in Bangalore in June 2011. The phone has a weird problem – The screens go blank, the phone hangs and the applications on it are terribly slow.

Between August to January 2012, I have already already reported the issues to Univercell thrice and they inturn were kind enough to forward the same to Nokia Care and get the issue fixed, albit temporarily. Every time I got the phone back from the service centre, it would work well and then throw up similar issues again. During the third service, when the board was replaced as it was defective, I was promised that if any issue is reported again with the phone, the phone would be replaced immediately. Now in February, the phone is again acting funny and when I approached univercell, they cut a sorry figure and have forwarded the phone again to Nokia for service and I am yet to get the phone back.

From the very first month of buying the phone, the phone has had serious issues and has never worked to its potential. Nokia should stop selling such defective phones because as it is Nokia’s market share is mobile phone market is falling and with such defective phones doing rounds, it just does not add up.

I was patient enough to get the phone services thrice, hoping that it would for once work normally, but in vain. Also to add that every time the phone went to the service centre, there were n numbers of scratches on th screen and on the phone. The look and feel of the phone now is like a 3 year old phone and refuses to take it back / use it. I change my cell phone frequently and always used new handsets. If I were to get such a pathetic phone from Nokia, I was better off buying a second hand phone from the market, that way I would have saved a lot of money and the phone atleast would have worked well.

Now I use a blackberry and its doing very well.

I would strongly recommend all my friends to stop using Nokia as the products are of cheap quality and the after sales service is not worth talking about either.

I wasted Rs. 12000 on this phone and swear not to buy any nokia product again

Regards,
Yours Truly,

Manoj
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