[Resolved] Nokia C6 — HANDSET CONTAINS SO MANY PROBLEMS | |
MYSELF YASHU KAME. ON 7-12-10 I PURCHASED A BRAND NEW NOKIA C6 FROM UJJWAL ASSOCIATES WHO ARE THE AUTHORISED DEALER OF NOKIA PRODUCTS. WITHIN TWO DAYS IT STARTS HANG, HALF BLACK HALF WHITE SCREEN STARTS APPEARING, APPLICATIONS WERE NOT WORKING PROPERLY, SPEED WAS SO SLOW, WHEN IT GET SWITCH OFF THEN I HAVE TO TAKE THE BATTERY OUT AND HAVE TO INSERT IT AGAIN IN ORDER TO SWITCH IT ON. I INFORM UJJWAL ASSOCIATES ABOUT MY PROBLEM RELATED TO HANDSET. THEY FORMATTED BOTH CELL AND MEMORY CARE THREE TIMES BUT PROBLEM REMAINS THE SAME. I NEED MOBILE PHONE FOR OFFICIAL PURPOSE SO ITS VERY IMPORTANT TO HAVE A CELL WHICH FUNCTION PROPERLY. I REQUESTED THEM TO REPLACE OR REFUND ME BACK FOR THE MOBILE I PURCHASED. IN STARTING THEY WERE AGREE BUT NOW THEY ARE NOT LISTINING. THEY ARE REFUSING TO TAKE IT BACK AND ALSO TO REFUND IT. AS A CONSUMER I NEED YOUR HELP SO I REQUEST YOU TO HELP ME. THANKS REGARDS- YASHU KAME E mail- jasveersinghdhillon.[protected]@gmail.com mob: [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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service and DEFECTED product.
I had purchased NOKIA 6303i classic on September 2010 which started
heating problem and it was a dead mobile at the month of April 2011. I
submitted my mobile to Nokia Priority Partner (ADDON Retail Pvt. Ltd.)
Mulund, Mumbai. After 4 days it was informed to me that my mobile has
been sent to Delhi for servicing and it will take another 8 to 10 days,
so after two weeks I got my mobile back which after using two days it
had the same heating problem so I had to return it back again to Nokia
Priority Partner (ADDON Retail Pvt. Ltd.) Mulund, Mumbai. It was
returned to me after a week and now its working, but the battery
performance is not so good. So it was a bad experience from your
service.
Meanwhile I purchased Nokia C6 on May 7 from the same store Nokia
Priority Partner (ADDON Retail Pvt. Ltd.). Within two weeks it had
touch screen problem which used to get hanged. I submitted Nokia C6 to
the same store and they took one and a half week to do the servicing.
When they returned my mobile back, I checked my mobile in the store
itself and it had the same touch screen problem. It was really very
frustrating. Again I returned it back to store which took another five
days. I also complained to Nokia Bangalore call centre. And after five
days I got my mobile back and I checked the touch screen which was
working fine but I found the alignment of the sliding panel was bit
dislocated. Next day I wanted to click some snap so I pressed the side
camera button which didn’t respond, this was the end of my patience.
Now I had submitted my Nokia C6 to the same store, after two days I was
informed that my mobile will be sent to Delhi for servicing. So this
time I am not going to tolerate anymore and I will not take that mobile
(IMEI No[protected]--) back even if it is in working condition. I
need a REPLACEMENT or MONEY BACK. I hope this complain letter will be
considered and right action will be taken.
Regards,
Kiran
14/06/2011
IN FUTURE I AM NOT GOING TO BUY ANY NOKIA. AND I WILL SUGGEST THIS TO EVERYONE.
THIS IS VERY BAD FROM NOKIA AND THEIR TEAM. I AM REALLY VERY ANGRY. I JUST FEEL LIKE TO POST MY COMPLAIN IN EACH AND EVERY SITE SO THAT EVERYONE WILL BE AWARE WATZ GOING ON WITH NOKIA - THE CHEATERS. NOKIA SUCKS