[Resolved]  Nokia C6 — charging for service under warranty

Address:Bangalore, Karnataka

sir,
I am a Nokia customer since 06/09/2011. I ought a nokia c6 IMEI No.- [protected] phone from my home town muzaffarpur bihar
soon within 8 months I got display problem in my phone, and so i went to nearest nokia care to get it checked.
They took my phone and told me that the display cord got cutand they have to send it out of state (New Delhi) to get it repaired because of lack of parts
on 12/05/2012 I got my phone back from nokia care


since then i was using it with comfort till a week ago when the same problem occured
since I am in bangalore right now so i went to nokia care nearest to me first in 3rd block jaynagar and then in banashankari 3rd stage
and both of them after inspecting the problem asked me for repair charge as 500 approx. and 2000 aprrox respectively even wehn my phone comes under warranty period (extended it after first servicing paying rs 499 on 12/05/2012)


please help me because you yourself are contradicting your services as you did it free of cost first time and charging at 2nd time with same circumstances and problem
I don't know what i have to do next and i seek help form you on this



thanks and regard
Mazhar
contact no.-[protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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