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[Resolved]  Nokia Care — fraud by nokia care

sir,
I Ramkrushna Nandanwar,SDE,BSNL,Nagpur before i should lodge complaint against nokia care i should tell u that nokia care is trying to fraud people unnecessary i have lodged complaint against milaps electronics,nagpur also before but unsatisfactory response was given.now i want to lodge complaint against the following nokia care.
Anurag Marketing
Mazenin floor,fawara chowk,
C.A. Road,NAGPUR
Mob.no: [protected] Ph no. 2721684,3211684
email: [protected]@nokiacareindia.com

the above address is of the shop which is trying to fool us. my imei no.is [protected], ,job sheet no.[protected]/100805/6, i submitted my mobile to care at 5/8/10 they said display had to be changed so they changed the display again after 2 days that same problem occured again they suggested that the display had to be changed and after completing formalities the bill was paid again the problem occurred in my cell and i went again to the above address they said IC has to be changed and now today when i went to the shop i noticed that out of the four screws of my N96 slider one screw was broken ie.its base was broken. when i asked how? they said that it was broken already whichwas a damn lie.then i said when i gave this mobile twice before that time it was not broken and how now? they were not ready to accept their mistake and said that to change the slider and i have to pay rs.850 . sir from the day i had purchase mobile i am fed up of such problems.they just try to fool customers they try to put on unnecessary charges one by one and why should we pay the money for their mistake till now i spent 5420rs. for my cell problem.
firstly the distributer frauded me i purchased this mobile from assam on 09/01/08 and handed such type of handset to me and now these nokia care also are trying to betray me.and they are not ready to listen and taking my problem lightly sir i handle minimum 20000 mobile connection in BSNL i never thought that nokia care will give such unsatisfactory, poor and ill services to consumers. if necessary action is not taken early i have to move to consumer court and have to organize a press conference against nokia company.
my contact no:[protected]
copy to:Mr.Rahul Pandey,Chief Reporter,The Hitvada,Nagpur
[protected],[protected]
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  5 CommentsShareTweet

Comments

Respected Sir,
I,Ramkrushna.E.Nandanwar,SDE,BSNL,Nagpur beg to state that the nokia care service is not aware of their responsibilities and betraying the consumers. Sir some days ago there was some problem on my mobile MODEL - NOKIA N-96 when i consulted nokia care i was told that due to one software my mobile was hanged so they inserted another software then the keypad was not following the software so they told that keypad has to be changed so after the above process i paid the bill and fullfilled all the required process
but they have fraud me they inserted any old keypad instead of new one and still the problem is not fully recovered. When i consulted about this problem they misbehaved with me and they used bad language which was not at all expected.sir, i request you to find solution of this problem and fullfill required process as soon as possible
name and address of the shop:
MILAPS ELECTRONICS
Sanskrutik Sankul 2nd flr; jhansirani square,
Sitabuldi,Nagpur-440012
ph no.[protected],82,83 email:[protected]@gmail.com ASC:856_504867

name of complainant:
Ramkrushna.E.Nandanwar
Sub Divisional Engineer,BSNL,Nagpur
mob.no.[protected]
email:apeksha.[protected]@gmail.com

Sir, the name of the people who misbehaved me was from above shop and their names were
Engi.Ravi Barange and Bunty Ahuja
Sir please help me i will be very grateful to you.
THANKING YOU
Respected sir,
I Ramkrushna.E.Nandanwar SDE,BSNL,Nagpur, beg to state that the nokia care service had fraud me they are not aware about their responsibilities.I have purchased mobile of model NOKIA N-96 from assam.some days ago there was some problem on my mobile.when i consulted nokia care on dated 7/6/10 and the name and address of the shop is:
MILAPS ELECTRONICS
Sanskrutik Sankul 2nd floor,jhanshirani square,
sitabuldi, nagpur-440012
ph no.[protected],82,83 [protected]@gmail.com

i was told that my cell was hanged due to one software so software has to be changed so they inserted the software but the keypad was not working properly then they told that keypad has to be changed and then they changed the keypad i have paid the bill and fullfilled all the required process
but the problem is they had fraud me they had not changed the keypad at all and when i started consulting about this matter they were rude to me and they misbehaved with me and was using bad language.sir please help me for this problem as soon as possible.

Thanking You

Nokia Care — fraud

sir,
I Ramkrushna Nandanwar,SDE,BSNL,Nagpur before i should lodge complaint against nokia care i should tell u that nokia care is trying to fraud people unnecessary i have lodged complaint against milaps electronics,nagpur also before but unsatisfactory response was given.now i want to lodge complaint against the following nokia care.
Anurag Marketing
Mazenin floor,fawara chowk,
C.A. Road,NAGPUR
Mob.no: [protected] Ph no. 2721684,3211684
email: [protected]@nokiacareindia.com

the above address is of the shop which is trying to fool us. my imei no.is [protected], ,job sheet no.[protected]/100805/6, i submitted my mobile to care at 5/8/10 they said display had to be changed so they changed the display again after 2 days that same problem occured again they suggested that the display had to be changed and after completing formalities the bill was paid again the problem occurred in my cell and i went again to the above address they said IC has to be changed and now today when i went to the shop i noticed that out of the four screws of my N96 slider one screw was broken ie.its base was broken. when i asked how? they said that it was broken already whichwas a damn lie.then i said when i gave this mobile twice before that time it was not broken and how now? they were not ready to accept their mistake and said that to change the slider and i have to pay rs.850 . sir from the day i had purchase mobile i am fed up of such problems.they just try to fool customers they try to put on unnecessary charges one by one and why should we pay the money for their mistake till now i spent 5420rs. for my cell problem.
firstly the distributer frauded me i purchased this mobile from assam on 09/01/08 and handed such type of handset to me and now these nokia care also are trying to betray me.and they are not ready to listen and taking my problem lightly sir i handle minimum 20000 mobile connection in BSNL i never thought that nokia care will give such unsatisfactory, poor and ill services to consumers. if necessary action is not taken early i have to move to consumer court and have to organize a press conference against nokia company.
my contact no:[protected]
copy to:Mr.trivedi,Hitvada Chief Editor,nagpur
Mob no.[protected]
i am pratap kumar swain i should tell u that nokia care is trying to fraud people . i have extension my waranty period by paying rs-140 but after some when i go nokia care they said your waranty period is over but when i said befor 6 six moth i have extension my waranty period they said that the unit does not entry the recipt.so i have lodge complaint against nokia care


nokia care
sarbhal road
jharsuguda
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