Nokia — trace mobile

Myself Somnath Choudhury, staying at Agartala has buyed the Nokia C3-01 bearing IMEI No.[protected]handset from the Nokia Priority Dealer from Agartala whose Memo / Bill no. 29194 dated at 20/5/2011. But unfortunately my handset was showing battery problem still from the day i buyed the set.After few days i found my sometimes the handset hangs n it was too heat...

But on 20 Th July i found a major problem that my camera for that handset is not working ...i then went to Nokia care (Namami Enterprise) on the next day where i submitted the handset bearing my job sheet no. 57383 dated at 21/07/2011...where they opened the set n informed me that it was a water logging problem and they r submitting my set if they can manage to repair it they will try but otherwise they will sent it to Gurgaon where it may take a months' time...i do what they said...accordingly i waited for a week n I visited there where they informed me my handset is moved to Delhi for the necessary process...where i was told to wait for month... i waited for a month n after that i again visited where they told me to enquire after a week...i said ok...

I then visited after a week where a lady of the Nokia care told me that my handset has been backed from Delhi and company is failure to repair the damaged handset but the company has replaced me a new handset n i can collect it...i was told to wait for a week time so that they kan open the parcel...i waited and then suddenly in the afternoon somebody from Nokia care called me n told me that to receive my damage handset...i was shocked n i told them i was assured by a lady for replacing a new handset...but they denied n told me that they cant say it...n was indulging me that they have taken the handset n i was undersigned it in the job sheet by a water logging problem...which was may be a out of warranty in that case...i then requested to repair it as a out of warranty in that case...but they said they are helpless...

I never dropped it from hand n never i thrown it to a water surface as far as my knowledge is concerned...i am not a technician that i will knew it a water logging problem what they told i trusted...but if they cant do to solve my problem why they hanged upto me and why i am being told that of replaced handset?is it a FROAD?

BUYING A SET OF C3-01 OF RS.8300/- IS A PUNISHMENT AND HARRASMENT...IS THAT IT WAS MY CRIME TO BUY THAT PRODUCT? To buy a NOKIA PRODUCT OF SUCH A PRICE IS TO PLAY GAMBLE OF MONEY...SHAME OF NOKIA AND NOKIA SERVICES...Nokia does not connect it should look this matter for such type of HARRASMENT AS I SUFFERED...

i had suffered a lot may be i wont trust NOKIA again but i will b happy i[censored] kindly solve my matter...

Er.Somnath Choudhury,
Opposite Press Club,
Palace Compound,
Agartala, Tripura(W)
Pin 799001
Ph. NO.:- [protected]
[protected]