[Resolved] Nokia Corporation — under mentioned | |
i m abhishek jain, a student i had purchased a Nokia 5200 on 28th June '07, from vapi.(IMEI no. being [protected]) subsequently i discovered that the radio function was not working i deposited my handset with Nokia care center...on 8th of Aug '07. job sheet no. being[protected]/070803/37 after a period of a month i got a swap handset on 8th Sept '07.(IMEI no. being [protected]) but on inspecting it i found somedata inside it (photos, songs,phonebook entries etc.. ) i confirmed with the care center, they told me i was not bound to accept the handset, so i returned the handset to the care center,on the same date. job sheet no. being[protected]/070908/21 initially i was assured that the handset will be returned to me on 20th sept 07. but after a couple of days there was a theft at the nokia care and it was alleged that my handset was also stolen... meanwhile i had a reqular follow up with the "nokia careline" the answers given to me were vauge and absured... they kept on telling me that they are unable to get a update on my case. however then i was informed that i will get my handset on 20th oct '07. but still till date i ve not got my handset. also the care center has denied from providing me with the "EXCHANGE NOTE" which is supposed to be the only legal proof that the handset given to me is under the authority of the NOKIA Corp. i plead to you to help me with my case. either to get my handset or repudiate the whole transaction of purchase. furhter to see that i get my exchange note incase i get the handset... also i ll like to help me with one of the policy of nokia corp. the warranty on the handset that i ll get is going remain the same as it was for the handset that i had originally purchased. however the handset was in the possession of the nokia for more than 2 months please help me to take a legal remedy thanking you -- Abhishek Jain Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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