Nokia Lumia 510 — Reissue the payment | |||
Hi, This is Nagarajan. 24’th December 2012, I ordered “Nokia Lumia 510” mobile through Suleka.com. End of the order, I received the message like “Sorry, the transaction has been declined by the bank for the payment of Rs. 9375/-” and attached the screen shot for your reference. The order is not generated but the Mobile Price(Rs. 9375) was debited from my Credit card. Same day, I called your customer care people and confirmed with your Finance team. She said, the amount was credited in our account. After 10 days, the amount will return to your account automatically. Again I called your customer care on[protected] and she told, your amount will be credited before 12.00 PM today. The amount yet not credited my account. Kindly take necessary action ASAP and return the amount immediately. Was this information helpful? | |||
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Complaint recorded against mobile no. [protected]
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May I request you to please take strong action against mentally harshment and miss commitment to the customer.