- Date: 13/03/2025
- [protected] (madhubala) / [protected] (customer care agent)
- I am writing to express my disappointment with the leads service I purchased for my interior projects business. Despite paying ₹47, 745 (after discount), I've received inadequate support and results. Our agent, Madhubala, initially promised 50-60 leads per month, but the actual performance has been subpar.
After multiple follow-ups, my profile was registered in the fourth week. As of today (April 21, 2025), I've received only 17 leads, which are not relevant to my business needs. When I contacted customer care, they redirected me to Agent Madhu, citing no further assistance.
I feel misled by Sulekha's marketing claims and the commitments made by Agent Madhu. I urge you to review this matter and provide a suitable solution.
Key Points
1. Purchased leads service for ₹47, 745 (after discount)
2. Agent Madhu promised 50-60 leads/month
3. Delayed profile registration and inadequate leads
4. Customer care unhelpful, redirected to Agent Madhu
5. Feeling misled by Sulekha's marketing claims
-Request a Refund
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2026
Sulekha.com Customer Care's response Dear Mr. Rochitt,
Greetings from sulekha.com. We regret for the inconvenience caused.
Please share us the following details by emailing us at [protected]@sulekha.com We will check and address the issue on priority.
Service Provider Business Name:
Mobile No:
City:
Warm regards,
Team Sulekha.
Greeting from http://Sulekha.com!
Please share your details by emailing us at us.[protected]@sulekha.com. We will check and address the issue.
Warm regards,
Team Sulekha.