Nokia Lumia 720 — idea 3g pack not activated

Dear Sir,

We wish to inform you that your complaint for Promo benefits related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

Even I have the exactly same issue. I called on Idea care but no help

Idea Sucks.
I can give you my complaint ID its been over 20 days but its still under process.

I bought new Nokia Lumia 720. I bought a new idea sim as-well to avail the offer which says 2GB of 3G internet free for two months. I searched on Nokia website which says offer will be activated within 48-72 hours after making the first call from the new phone. But still it is not activated by idea.
Please resolve this issue at the earliest.
Regards,
Aditya Mishra
+91-[protected]

Dear Bijender,

We wish to inform you that your complaint for Promo benefits related issue has been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

even i am facing the same problem. i bought nokia lumia 720 on 14th nov 2013. i've called the customer care of idea many times but nothing happened instead my balance is getting deduced.
please help