[Resolved]  Nokia Mobile: N - 73 - 5 (Edge) — Wrong information/cheating in the selling of mobile

I approached to M/S Initiative Data System (P) Ltd-2008-09, 9-D, Singar Nagar, Alambagh, Lucknow and asked for purchase of a nokia mobile phone enabled with 3G feature. They recommended to purchase Model no.:N73-5 (Edge); on my querry that a problem with regards to 3G has been reported in the newspaper in this model/set, they replied that report in the newspaper is not correct because this set has 3G feature; only a simple upgradation of software is required, which can be done from our service centre without any charge. On their recommendations, I bought the mobile set: Nokia N-73-5(edge) IMEI-[protected] BP6M[protected] accordingly, vide Invoice no. VAT/[protected] dated[protected]. But when I approached to service centre in the Alambagh area, they suggested that nothing is required because it is 3G enabled. But I am not able to activate the same, when I gone through the information available in the site "Specification of mobile phones" I found that 3G feature is not available in this set.

In the light of above you would be agree that it is not a fair business. You are therefore requested to please look into the matter and make necessary arrangements for the exchange of the same with 3G enabled set at the earliest.

Yours truly,
K.P. Srivastava,
LI/90, Sector G, LDA Colony,
Kanpur Road, Lucknow.
Contact no.[protected]
Email:[protected]@yahoo.com