[Resolved]  Nokia Mobile Phone — DEFICIENCY IN SERVICE COMPENSATION CLAIMED

Address:

Gajapati, Odisha

I purchased a Nokia mobile phone model C2-03 with IMEI Nos.[protected] ,[protected] on[protected] from M/s CELL GALAXY, Venkateswar Temple Road,PARALAKHEMUNDI -761 200,Gajapati District ,Odisha State and it encountered speaker problem on[protected]within the warranty period) and for which I handed over the cell unit to the dealer on the same day for rectification.I could not receive any response till[protected] and hence I lodged a complaint online on[protected] with complaint No.81237 and again on[protected] online.On[protected] the dealer returned back the serviced cell unit without any support document authenticating having serviced at the Company's authorised service centre.Now I claim for the following:
1.The warranty period should be extended by 48days(servicing period) from the lastday of the original warranty period.
2.Compensation of Rs.5000/- should be paid for the inordinate delay in service and the problem faced during the servicing period.
3.Company should confirm that the cell unit was serviced by the Company's authorised service centre and a documentary proof be provided to me.
4.The reply with satisfactory reason should reach me with in 48hours from this mail,failing which I would be constrained to take the shelter of court of law .
MR.LAXMI NARAYAN PATNAIK, B.Sc.,PGDTL,NCES,CAIIB, Senior Branch Manager(Retd.),ANDHRA BANK
C/O DR.BHUBANESWAR PATNAIK,M.A(LSW),M.A(HIST),M.A(ODIA),LL.M,Ph.D(LAW)
FORMER PRESIDENT,DISTRICT CONSUMER REDRESSAL FORUM, ADVOCATE, XYLIA VILLA ,KARAN STREET JUNCTION,
POST: PARALAKHEMUNDI - 761 201 ,GAJAPATI DISTRICT ,ODISHA STATE.