Nokia N70 Music Edition — phones part stolen in service centre
With a heavy heart, i would like to mention that I had purchased a Nokia N70 Music Edition in June 2007 from Rourkela, Oissa.Few days back some water fell over my handset.then i dried it and after wiping the water off, the phone almost worked for 2 hrs but after that it switched off and didnt work.So positively i took it to NOKIA CARE at Golpark near Gariahat, West Bengal.On 24th June, 2009 I duly filled in the form and submitted my phone.They said that it was a minor problem and repair it and give it back within 2-3 days.On my regular asking, they would say, more 2 days, then more 3 days and so on.Then after some days again I asked and they said that we can't help your phone and take it back, it cant be repaired.I asked what was the problem, but they didnt turn up and didnt reply.So after 2 days on Saturday, 17th July when I went to take the phone back they said, we need to change the motherboard to repair, so i denied and came back with my phone.But as i came home some features such as centre key, etc looked changed.I suspected and as I opened the phone firstly i found some screws were missing and then I found some of the main and important parts of the circuits missing from my phone, without which the phone is useless.
I was pretty shocked about this! Can this happen in Nokia Care too?Are their employees pretty good at stealing?Sorry but no other word was more appropriate for this.
Sir, I really dont know if NOKIA cant be trusted for Nokia phones then whom to trust for?I am in a great mess.It would be very kind of you if you please help me out of this matter and tell me what to do and whom to trust?
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