Nokia — Poor servicing | |||
I own a Nokia Lumia 710 , bought it last year in the month of Feb. There was some battery issue which started in the month of August, then next month i had usb charging port issues then again in the month of November issues in data transfer, next in the month of December the earphone jack blew. I got so frustrated that I stopped visiting Nokia care. Come on within one year how many times will a phone remain non functional ? This sucks big time. And now today the power button stopped working. The main problem is I'll take the phone to nokia care and they will say sorry sir we can't fix it so we have to send it to New Delhi . That will take around half a month . This happened each and every time. Samsung gives up a refund on their premium range why not Nokia. I don't even want a refund what I simply wish to convey is while repairing the phone they can do it properly and make sure that other components are working . And I even extended the warranty . I'm really frustrated with the device and the servicing. IMEI No : [protected] Was this information helpful? | |||
 4 Comments | |||
Comments
Hi,
Would like to you know that i submitted my Nokia N93i on September 03 for just a small fault(External sidestick was not working properly & it was repeated fault), but in turn when i visited the service centre my whole phone was damaged & it;s not opening now. And its been more than 5 months now, nothing have been done so far. I have contacted them numourous time but not received the phone yet. Its display is gone, buttons are not functioning. The details are as follows:-
Nokia care service centre - Varun enterprise, WA-84, Shakarpur, Delhi-92
Job sheet number:[protected]/090903/9
Date:- 03/Sept/09
Time:- 10:48
IMEI number:- [protected]
Would like to you know that i submitted my Nokia N93i on September 03 for just a small fault(External sidestick was not working properly & it was repeated fault), but in turn when i visited the service centre my whole phone was damaged & it;s not opening now. And its been more than 5 months now, nothing have been done so far. I have contacted them numourous time but not received the phone yet. Its display is gone, buttons are not functioning. The details are as follows:-
Nokia care service centre - Varun enterprise, WA-84, Shakarpur, Delhi-92
Job sheet number:[protected]/090903/9
Date:- 03/Sept/09
Time:- 10:48
IMEI number:- [protected]
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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Nokia India — Poor servicing
As my Nokia mobile handset N73-1 (IMEI No. [protected]) was giving problem ("Hang Problem"), I sent it to Nokia Service Centre "Chetia Info", situated at Tinsukia, Assam. After about a week they returned the handset, but it is still not working properly --- it gets switched off automatically.I fail to understand why such a reputed company like Nokia keeps persons in its Service Centres, who are not capable for proper repairing of its products !
Will the Nokia Authority look into this matter and do the needful for proper repairing of my above mentioned Nokia handset ? It may be mentioned here that my handset is still under warranty period.