[Resolved]  Nokia Service Center — very bad attitude of the customer care center

Nokia — Service center is very bad

Hi,

I m surender pal . I m purchase a nokia handset for last november. But last week I m face problem my handset is automatically is heat. Or i m going to nokia service center for WA-84 VARUN ENTERPRISES
WA-84, SHAKAR PUR MOTHER DAIRY ROAD
SHAKAR PUR SCHOOL BLOCK ,
EAST DELHI

Or I m talk to service center manager mr. sudhir I have face handser heating problem for last week. But mr. sudhir inform me sir you have to pay rs-650 or I m repair your handset.But I inform to you my handset is already warranty period . But my sudhir inform me sir you have not pay this amount so I m not repair your handset.

So sir what can I do . Please able to accurate action this complaint.

Hi,
Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you.

Regards,
Team Nokia

bought Lumia 710 on April 15, 2012, it was having problem of slow internet and network fluctuation so I complained it thrice to the nokia care but its still not resolved and they put scratches on my phone screen too. When I told them to replace my phone with a new one they refused that. So all these are very embarrassing. Now I'm planning to put it in consumer court. Because now I want only new phone nothing else.