[Resolved] Nokia — Nokia -7230 mobile: SERIOUS LAPSES -No Template, Save Item folder | |||
I have very bitter experiences with Nokia 7230, whose primitive software shatters all my expectations.: • Unexpectedly, TEMPLATES & SAVED ITEMS folders are not offered in a phone costing nearly Rs 6,000 !! I cannot save any item or save any template, which I can even in a basic phone like Nokia 2626 !! This affects me too much as I need SMS a lot and lack of this feature makes my phone somewhat useless. • In "Internet" folder , there is no "Go to Address" or "Settings" options !! • I Cannot change the "Home Page" address from the default one !! Prasenjit Bhakat,"Probity", 313/8 Ghoradhara ,P.O. JHARGRAM 721507, W.B Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
On 16 April I went to Nokia Care at 10, Lenin Sarani, Calcutta (150+ KM from my town), they tried to solve my complaints but it is confirmed that Nokia 7230 offers NO TEMPLATE at all, and alternative process of adding & storing is VERY complicated & time consuming !! Really a very serious lapse. Three Software updates prove futile - the Template, Internet Settings, Call Details log are really customer unfriendly and I strongly urge Nokia to withdraw such a Primitive mobile set from market.
Prasenjit Bhakat
[protected]@gmail.com
Prasenjit Bhakat
[protected]@gmail.com
On 20 April, I get a call from Nokia, only to be told once again that Nokia 7230 DOESNOT HAVE the feature !! Saving & using Templates are BASIC features and essential for most phone users, it IUS NOT offered in a 3G phone--Disgusting & disappointing !!
Worse, I am told that customers try phones and only after satisfaction, they buy one phone!! ---I REITERATE, phone buyers DONOT HAVE the OPPORTUNITIES TO TEST ANY PHONE BEFORE BUYING, and dummy phone only give an idea of size & appearance of the phone, NOT features, even on the packet too little specifications are offered . We HAVE to buy a phone relying upon the salesperson's exaggerated claims and have to repent later. Such consumer –unfriendly attitude of largest phone manufacturer should be changed.
Prasenjit Bhakat
Worse, I am told that customers try phones and only after satisfaction, they buy one phone!! ---I REITERATE, phone buyers DONOT HAVE the OPPORTUNITIES TO TEST ANY PHONE BEFORE BUYING, and dummy phone only give an idea of size & appearance of the phone, NOT features, even on the packet too little specifications are offered . We HAVE to buy a phone relying upon the salesperson's exaggerated claims and have to repent later. Such consumer –unfriendly attitude of largest phone manufacturer should be changed.
Prasenjit Bhakat
Not providing very basic features like TEMPLATES & SAVED MESSAGES folders in Nokia 7230 is really something not expected from a company of Nokia class. Really sad.
Unfortunately, after months' of troubles & harassments/ troubles, Nokia only repeats that the mentioned feature is not present in the handset !!
WHY DOES NOT NOKIA CLEARLY DECLARES SUCH A PRIMITIVE SOFTWARE AND WHY DOES NOT NOKIA TAKE BACK MY 7230 TO ENABLE ME TO CONSIDER BUYING A SMS FRIENDLY SET ?
Prasenjit Bhakat
[protected]@gmail.com
…………………………...⇄
WHY DOES NOT NOKIA CLEARLY DECLARES SUCH A PRIMITIVE SOFTWARE AND WHY DOES NOT NOKIA TAKE BACK MY 7230 TO ENABLE ME TO CONSIDER BUYING A SMS FRIENDLY SET ?
Prasenjit Bhakat
[protected]@gmail.com
…………………………...⇄
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