[Resolved]  Nokia1209 — Overheating cell & charge not full

Dear sir,
I have purchased nokia 1209 IMEI no [protected] from ms The mobile store, vide their bill no Tn 01964/00001/4588 Dt 31.12.08. I regret to inform you that the mobile instrument is not in good condition. The instrument got over heated and the back-up battery is not standing even for a minute. I gave a complient to Ms The Mobile store, velachery, chennai., here is no responce, so that i'll contact nokia care centre, M/s Rocky agencies, Royapettah, chennai. for geting it to service. The nokia care took the instrument for servicing on 13.01.2009 vides their job sheet no 12434506/090113/134 and gave me back on 27.01.2009. I found the same problem. The problem was not solved. when i called them again to Ms The mobile store, and the nokia care center, was irresponsible, and again taken my mobile for service vide their jobsheet no 12434506/090128/199 & battery jobsheet no[protected]/090128/202 Dt 28.01.2009 one of the executive Mr. Vimal he's the incharge of the collection at nokia care Rocky agency chennai is not responding & behaiver is not satishfied .Iam staying almost 25km from nokia care center ( wher I gave the instrument for service), and I made several trips and several phones to get my problem solved, but all my efforts gone vain. noe I am mentally and physically got disturbed I am not able to attend my day to day activities. I request you to kindly have a free replacement of the nokia 1209 modle with clear and good condition. I hope you must have understood my posotion and you will do a favour to me at the earliest. Look forward your earlier reply.
Thanks & Regards,
A.Anand
[protected]/ [protected]
chennai