[Resolved]  Orbitrek — Worst service

ORBITREK — Worst Service

Dear Concern,
This is to Inform tha i have puuchased a orbitrek on jan 2011, first year initially the was a problem with installation & serviced then, Then inbetween belt was damaged after one year of Purchase i changed it by Paid service,
Now one month back it broken i am called for service in this number [protected] but they gave this number for service [protected] but attends the call keeps on saying that their service engineer will call on same day & will come for service, But this does not happen, not once i tried for 5 times. So i think once sales is main for orbotreck not the service,
What can i do, What is the solution, can any one suggest for the same, i have the timings of call i made.
jith

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

My friend suggest me about this orbitrek elite machine. I m using it for nearly three month once my machine got repaired I call them to do necessary things. they came and done wanted measurements. now its good working.

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.
Dilip
Manager - Customer Care.