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[Resolved]  Oren Kitchen World — Service

I had a kitchen made in Jan 2010 with lifetime warranty guaranteed. The kitchen was made on schedule entire payment given. The service thereafter has been extremely poor. I have been following up for getting my warranty card since last 6 months but in vain. The final inspection and small issues are still pending.

they have been expanding rapidly across city with no regard to service for their customers. The staff is poorly trained and always come up with excuses.

I want my warranty on the kitchen...as promised
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

I had a kitchen made in Dec 2010 with lifetime warranty guaranteed. The kitchen was made on schedule entire payment given. The service thereafter has been extremely poor. I have been following up for getting my 1 unit removed to get cooking gas fitted there but in vain. Now it has been 15 days no response from them just giving excuses daily.

they have been expanding rapidly across city with no regard to service for their customers. The staff is poorly trained and always come up with excuses. Bad service not satisfied.
i booked mine in Mar11 and is yet to be installed. I have done this from Thane R Mall outlet, and they have been taking me for a ride. thye have spoilt the whole decor and have also done a shoddy job. No one answers their phones. Now their email ids are bouncing. The website doesnt work. Mr Raju, Mr Kishore, Ms shweta and Mr Dhanji are few of the names that can be added to the list. They will give you the most wonderful excuses. I intend to go legal against these people, though would share my experience as well. MOST HOPELESS SERVICE AND POORLY TRAINED PEOPLE.

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    Customer satisfaction rating
    43%
    Complaints
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    Oren Kitchen World Phone
    +91 98 2098 3656
    +91 98 2098 2833
    Oren Kitchen World Address
    UNIT II 278/1, 278/2, G.I.D.C, Phase II, Valsad, Gujarat, India - 396171
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