[Resolved]  Oriental Bank Of Commerce — transaction failed but amount debited

i have saving bank account no .[protected] at oriental bank of commerce, purani kotwali branch. patiala, on 04.04.09 i tried to withdraw rs. 5000 from sbop, arvindo school branch, patiala. but transaction failed with error 'the transction can not be completed' when i used another nearby ATM of OBC bank i was surprised to see that amount rs. 5000 have been debited from my account,

I contacted my bank on 06.04.09 due to saturday & sunday on dt. 04.04.09 @ 05.04.09, bank filed my comlent on dt. 09.04.09 vide comlent no. 5789, to ATM complent centre. but still amount not credited to my account till dt. 22.04.09

it is requested to kindly takeup the matter with oriental bank of commerce and get my amount Rs. 5000 recovered

Thanking you

vinay kumar
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Aug 14, 2020
Complaint marked as Resolved 
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To,
Oriental bank of Commerce,
Mataur, Daurala, Meerut.

Sub: Refund of Rs. 5, 000.00 debited from ATM Card No.- [protected], Saving A/C No.- [protected] against declined transaction from ICICI Bank ATM.

Sir,
I have my salary cum saving account no.- [protected] / old no.- 60046 in OBC, Mataur, Daurala, Distt-Meerut, UP. It is to bring to you kind notice that I have tried to withdrawal Rs. 5, 000.00 through my above ATM card from ICICI Bank, Pallavpuram Branch ATM (ATM ID- S1CW4831) on yesterday 07.06.2009 at 10:42 Hrs., but despite of balance in my account, No Payment was made by ATM & only transaction declined slip with response code 072 was issued).
I, again checked the mini statement from OBC Bank (Lokpriya Hospital ATM ID- NA522701) at 10:58 Hrs, but surprisingly the above amount of Rs. 5, 000.00 was shown as debited from my account in statement. I immediately contacted customer care no.- [protected] to lodge the above complaint, where executive Sh. Sikander refused to lodge such type of complaint & directed to lodge above complaint in respective account Branch only. I have even contacted the concerned OBC, branch Manage rbut they have also refused to receive complaint letter.

It is therefore requested to do need full & immediately refund erroneous deducted amount of Rs. 5, 000.00 & credit in my above saving account.
I shall be very much thankful to you.
Your’s Sincerely


(Rajnikant Agrawal)
A/c No.- [protected], Previous A/c No.- 60046
Powergrid Corporation of India Limited,
400/220 KV Meerut Substation,
Roorkee Road, Mataur, Daurala, Meerut
Mob: [protected]

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