Pantel Technologies — Delay in the dispatch and shipment of Pantel Tpad with booking id: PENT00104884

Address:

Varanasi, Uttar Pradesh

Sir

I have booked a pantel Tpad through their website www.pantel.in and around 2 months later i.e on 23rd i got their mail regarding the payment as the delivery was ready. On 25th morning, as it was written in the email, i submitted an amount of Rs. 3749 in PNB using challan. It was written in their email that in a day or two, they will verify the payment and they will send the dispatch email to me. I waited for 3 days and after that when i contacted their customer care, the employees said that we have not updated your payment and they requested me to show the challan copy. I showed them the depositor copy and then on call, they assured me that in 1 day u'll get a dispatch email as your payment is confirmed. Today, I got a mail regarding the payment that it is still on verification. After such a long mental torture from so many days i'm not getting a proper attention of the employees towards me and the company is intentionally ignoring my mails and calls as they wont answr until and unless i mail them 25 times a day. I just want to know the current status of my tablet that is the payment verified or not. And when the dispatch will be scheduled?

Thanking you,
Karan Harshavardhan
Booking id: PENT00104884
email: karan89.[protected]@gmail.com
Ph: [protected]