Parle Biscuits Pvt Limited — quality

Address:

Pune, Maharashtra

Dear sir,

This is to bring to your notice that despite informing the customer care( ON 06/2/12) of the Parle biscuits pvt lid( mumbai on their CUSTOMER CARE contact no[protected] and after haven spoken to the concerned person 9 Mr. shraff????? ; If I recall properly); there is has been no intimation at all. He assured to come back on this issue by evening after having discussions with their managers; but only to be belied
The details of the complaint is as follows:
Item – Parle bisuit
Brand – magix
B.N- 14 17
Pkd dt-12/11
PLACE –– INORBIT MALL,PUNE
nature – thin, prickly bamboo sticks like structures( not to mention that it not only caused me inconvenience , made the taste bad , spoilt my mood and pierced my tongue
Kindly issue the necessary instructions from the concerned people/dept. in the compaany
Parle being a well known Indian food company and with this kind of attitude; makes the things even more murkier.
Somebody -has to take the call otherwise it would be left to a ‘chalta hai kind of an attitude’
P.N- I have the bill, date , wrapper and thin bamboo sticks with me ; in case u require for your verification
Your favourable reply with instructions to the aggriever party -Parle) is solicited at the earliest
YOUR REPLY WITHIN A WEEK’S TIME WOULD BE APPRECIETED

AMNY THANKS,
SUNIL KUMAR GUPTA
PUNE
[protected]
[protected]@yahoo.com,sg.[protected]@rediffmail.com