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[Resolved]  Parle - G Biscuits — Charging more than MRP

The Tea cum Pan Shop at an outside of the ground floor, Kashi Plaza, Jalaram Khichdi compound, Majura gate char rasta, Surat - 395002, is charging Rs. 5 for the Parle-G Biscuits of weightage 75gms. istead of MRP Rs. 4. Even the product is not kept in good condition, so when the packet was opened by us, it was full of aunts. On returning back the so called vendor Mr. Tiwari rudely taken back our biscuit packet & bluntly denied to replace the new one.

Requires to punish such public robbers.


Thanks & Regards,

Pratik Shah
Mobile - +[protected]
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Complaint marked as Resolved Oct 10, 2016
Verified Support
Parle Customer Care's response Sep 09, 2016 Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Complaint comments  7 CommentsShareTweet

Comments

I had a similar experience not once but on many occasions.
The Pan Shop "NEW RUBY PAN SHOP" near ruby hall in pune, is charging Rs. 4.5 for 75gms of Parle-G Biscuits istead of the MRP Rs. 4.
On showing the shopkeeper the MRP tag, he in retaliation snatched the packets from my hand and handed over the money to me, "Yeh 4 rupeyee 50 paise ko hai"

I reuest you to take strict action against such CHEAP PATHETIC public robbers.


Thanks & Regards,

Rohhit.B.Sawant
Parle Customer Care's response, Sep 9, 2016
Verified Support
Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : [email protected]
Visit us at www.parleproducts.com
yes sir do some thing
Parle Customer Care's response, Sep 9, 2016
Verified Support
Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : [email protected]
Visit us at www.parleproducts.com
to the manager
parleg biscuit
sir
i have a small shop i am selling parle g from many year but i have to face problem about receving its 5 case for that the distributer does not supply at jamuria bazar he only sale bulk about 50 to 100 case so ihave to buy more price from market, at high cost aprox selling price.and some time i have to sale sunfeats
on behalf parle g there for irequest tyou to dismise such agencies that do so and corect you suply to all shop.
your faithfully
roshan kumar sonthalia
jamuria bazar
dist burdwan
west bengal
713336
mob no [protected]
Parle Customer Care's response, Sep 9, 2016
Verified Support
Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : [email protected]
Visit us at www.parleproducts.com
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This is Satyanarayan Bansal from Jhazgarh, Distt. Jhazzar, Haryana. I want to complaint against Agarwal Agencies, Beri, Jhazzar, Haryana. That dealer of Parle G Biscuit is not handling the orders properly. I have placed him order for parle G Biscuit so many times but he will never deliver the goods. He will just take the money in advance but not delivering the Parle G biscuit. It has happened so many times. I want you to take some action otherwise we have to go to consumer court to solve our problem.

Satyanarayan Bansal
[protected]
Parle Customer Care's response, Sep 9, 2016
Verified Support
Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. : 022 - 6691 6929, Email : [email protected]
Visit us at www.parleproducts.com

Parle G biscuit — about cost

EX ARMY AND ARMY MAN KO CANTEEN ME LUTA JA RAHA HE.MARKET ME PARLE G 66.7gm KI MRP 5/- RS HE, JAB KI 75gm KI MRP KA PARLE G RS 6.50/-KA CANTEEN ME BECHA JAA RAHA H. 8.30gm KA 1.50/- RS LIYA JAA RAHA HE.EX ARNY AND ALL ARMY MANS ESKE KHILAF AAWAZ UDHHAYENGE.
AAM ADMI PARTY
ANIL KUMAR SHARMA.

less quantity is given than shown on the pack

I have bought a hide and seek pack and I have got less than the quantity shown on the pack details.I have sent a mail to company and I didn't get any justice.
Dear Mr. Sai,
Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.

Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.

Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.

We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
Yogeer45's reply, Aug 12, 2017
Dear Parle Complainants/Conumers,

I have red your complaint against Parle biscuits.

I am consumer from US, I have also found Defective' biscuits.
I have lodged complaint with Parle.I haven't received reply from Parle.

Parle bears global recognized Certifications such as ISO:22000 & FSSC:22000
plus there is inspection of Export Inspection Council of India.

I am planning to lodge a Consumer Complaint in Consumer Court.

If, you are interested please, contact me immediately.
Kindly invite other Parle biscuits complainants/ Consumers.

DO NOT SUBMIT DEFECTIVE SAMPLE TO PARLE CO. / DISTRIBUTOR.
IT IS A LEGAL PROOF.

Remember ! " United we Stand, Divided we fall "

Thanks,

Rajesh Ranade
USA
e-mail : [email protected]

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