[Resolved] Parle G — Change in taste

kavitavnair

from Bengaluru, Karnataka

Address:

Vadodara, Gujarat

I have been a regular consumer to Parle products since 25 to 28 years. And i have never confronted any such complaints or anything towards your company but this time when i bought the Pack of 376g Parle G biscuit i found out that the taste of the biscuit is not the same. It is having some type of change in it and obviously not a good one. As if it has been changed while making only. There is no external damage done, the change of taste is for sure from the factory itself.
I would just like to bring this complaint in to your notice so that next time such thing doesn't happen, as this will detoriate your goodwill in the market, numerous people go with your brand blindly, so please do keep your quality intact.
I am forwarding the batch no. SV22C
pkd : 2/11

I hope to get a good response from your side.

Best of luck

Kavita V Nair

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Aug 13, 2020

Complaint marked as Resolved

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Comments

haritude

from Delhi, Delhi

Similar issue here. I have been regular consumer almost daily. But of late i noticed some packets have a different taste not that good. As pointed out here this one too seems to be directly from the factory...may be some proportion of the mix gone wrong...or the content of mix not of good quality. The pkd date is 20/12/12 purchased in Delhi. Since I've been buying it almost daily.. i get few packets which are not good ones and other times I get the normal one with the correct taste. Please check up your quality standards and do investigate if something was different over the lots supplied during this period.