Passport — late in receiving passport

Sir,
I hd applied for a new passport with RANCHI Passport office on[protected]. My Passport file no. RCH-A[protected]. The status has been Police Report Not Received for quite a long time. Police says that they had sent the report. I don't know where is the problem. I don't even know where is my document lying so that i can push my documents.
Please look into the matter as my job requires a passport and I lost many opportunities because of this problem that I m facing.