Passport — Passport has not been received after 7 months

Address:

North 24 Parganas, West Bengal

Passport for the Madhuri Chakraborty has been applied on 4th April,2012. It is been more than 3-4 months it is showing below status "Pending with SP,North 24 Pargamans".Though police came to my house and verified the applicant's application. I am really surprised to see the kind of service you are providing. It's been more than 6 months still passport has not been despatched. I need this immediately. Urgently look into the this and do the needful immediately. I am also attaching the present status.