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[Resolved]  Pepe Jeans — inferior quality post wash

i bought pepe jeans blue from ebony retain store mall road ludhiana for rs 1799 but with first wash multiple holes appeared unfit for wearing . the ebony people refused to replace it . invoice no 319837 dated 29/9/09
i am thinking of moving consumer if not replaced dr as khurana
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Aug 14, 2020
Complaint marked as Resolved 
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Hello,

I purchased 2 pepe jeans pant in the month of October 2009 and April 2010 in Mysore, Karnataka. Both pants gets damaged at the middle in the same place and the same type. please see the attached screen shots for defect details and Invoice. I am wearing the pant only to office and not used for any ruff purpose I dont know why this was happened that to in the branded one.


Today I spoken with the shopkeeper where i have purchased, He is not taking matter seriously and he is not giving any root cause/solution for the problem caused. I am really unhappy with him.


I can defently say this is a Design defect OR Manufacturing defect OR Old stock OR Shop where i purchased is not genuine dealer


I am requesting the company not to play with customer money.


I am requesting the company to bare the cost or product replacement.


Finally I lost Rs. 4000/- on spending on this :( :( :(

--

Regards,
Bharadwaj A S
Mobile: [protected]

Pepe Jeans — multiple holes

It got holes in the first wear and after the first wash got mmultiple holes,unfit for wearing. Compliant was made against it but no replacement or action was taken against it.

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    Pepe Jeans India
    Customer Care Service
    Customer satisfaction rating
    22%
    Complaints
    167
    Pending
    0
    Resolved
    37
    Pepe Jeans India  Phone
    +91 22 3378 0100
    +91 22 3378 0200
    Pepe Jeans India  Address
    Trade View Building, Kamla Mills Compund, Gate No 4, 3rd Floor, Near Bombay Dyeing Showroom, Pandurang Budhkar Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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