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Pepe Jeans India Complaints & Reviews

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Updated: Feb 16, 2024

Complaints 208

Resolved

37

Unresolved

171

So far, so good. Pepe Jeans India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pepe Jeans India will keep up the work and continue to help more customers with their concerns even better 🤝

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worst experience with pepe denim jeans

wrong fit.. misleading

Jeans getting bigger in size

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Regarding not providing E-gift voucher against return order

Purchase ive made without getting a bill.

Manufacturing defect-torn from below

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Defective material and unprofessional customer service

Pepe Jeans India reviews & complaints(208)

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I've ordered pair of jackets and a tshirt and I have sent a request to return one jacket and a tshirt, at the time of return I am not available and the delivery partner said you can cancel the order and again return the order so I've decided to cancel the return and again I've tried to return in the website but it's showing that return request is terminated and I am not able to select the return option for that order

Order...

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Website: Pepejeans.in

I have ordered a shirt on 23rd Oct, 2023. Until yesterday the parcel was in Transit. But Today, When I tried to track it, it showed the parcel has been returned. But I didn't return the parcel.I have mailed to their customer care, but no response.Its prepaid.

Order ID : PPJP[protected]...

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I have purchased a ladies jeans from Ajio in mar'23 and in jun'23 I noticed jeans is getting tirn may be due to excessive acid wash done on jeans while making. This is weird how come a branded jeans is getting torn in just 3-4 months and with casual usages....

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Dear Pepejeans,

This is in regards to return of order No PJI[protected] invoice date 28th June 2023

The product was shown something else and delivered something else. I had requested to return the product and refund my money

The delivery guy cam for pick up but he said the the number is not matching as per the record, hence refused to take it back

Kindly get this sorted and initiate...

+1 photos

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I had purchased some Shirts/Polos from Pepe jeans India official website (https://www.pepejeans.in/) on 22nd April 2023 (Order No. PJI[protected].

Unfortunately, the size of shirts was smaller than expected and I had to raise the return for the same. It's been a month since I raised return (28th April 2023) but the items are still with me, and the amount is not refunded yet to me.

After multiple calls and...

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Address: Pepe Jeans C Block, Connaught Place. C-14, Connaught Place, New Delhi 110001

I purchased a pair of jeans and have washed it just twice. Now I can spot 2 holes near the front belt loop. This is very bad, we go for established brands believing to have a good sustainable life of the garments and this is what we are being sold.
Please find photos attached.

Kindly take the complaint seriously.
I request a full refund or replacement of my defected garment.

For the reference :...

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Address: south city mall kolkata

Dear Sir/ Madam,

I buy my jeans from Pepe Jeans showroom only. Last year I brought 2 pair of jeans one deep blue and another black color the costliest one around 5 k each pc cost as far as I remember from south city store in Kolkata. Wore it approx. 3 times whenever I wore, I give it to good dry cleaners from the first wash I remember the color was fading out, but after a third wash the black color changed to grey color.br...

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I had ordered KINGSMAN PURE LINEN SHIRT, SPEDO LS 100% LINEN SHIRT green, and SPEDO LS 100% LINEN SHIRT Yellow from https://www.pepejeans.in/ on 15/12/2022 (Order number: PJI[protected]. The order was delivered on 20/12/2022, but only received SPEDO LS 100% LINEN SHIRT Yellow.

I am extremely disappointed that two items are missing from order and made a complaint to customer care as suggested by pepejeans customer executive...

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Tore of jeans within 3rd use...

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Address: 47,JODHPURIYA BAS PALI RAJASTHAN

Jeans purchase when I wear it for 1st time the peace of pepe jeans is Sst or defect material. Please change it or give me my money back to me...

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Fittings is not ready...

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Pepejeans.in is managed by ### and they never listen after taking out money.

I ordered two articles from website and somehow got wrong size. I filled a refund request and its been 2 months and I am still begging for returning my money back.

My order number is pji[protected]

If someone is really looking at this compliant site please tell them to send their ladies for prostitution services rather then...

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Made an order No. PJI[protected] on 27 Aug 22.
They dispatched it through ECOM EXPRESS vide tracking NO. [protected]
But on 12 Sep 222, it was showing out for delivery and after that showing status cancelled in ecom express portal ( https://ecomexpress.in/) and not delivered. I managed to contact ECOM express and they said it returned due to shortage of manpower

Customer care no pepe is not reachable and send...

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I ordered an product from your website on 8 Aug and it's return was completed on 15th Aug. Yet I haven't received my refund back. I need my refund now else i will register an FIR against your website for such behave.

Return Number- D[protected]#1
Return Status: Confirmed
Invoice Number: PEPEM0240784...

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I have ordered a t shirt on COB. Because of fitting issue i have returned it but haven't received any refund, yet nor any update on refund...

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I bought my women's Pepe jeans jeans in the 3rd week of July 2022, in a single wash the fabric got loose. We buy branded jeans so that we don't have to face fabric problem or fitting problem or etc...but after buying these jeans from Pepe jeans I'm regretting...they need to check on the quality they are providing such a big brand with these quality really feels pity....

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My friend gifted me Pepe jeans leather jacket 1yr back for my birthday..I hardly used this jacket 5-6 times..now the leather is getting torn off..since it is a Pepe jeans I thought it will give good durability...it didn't even last for a year..very disappointing with the brand..I am attaching the photo of the jacket.. kindly replace the item with a good quality one. Thank you...

+1 photos

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Address: Ambala

After 1, 2 washing lot of color removed of black jean. I purchased black straight jean from pepe showrooms at nh1 factory outlet, ambala, haryana, india.
Phone given when purchased [protected]
So tell me what i do.
Please refund or replace jean....

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Address: Mumbai

Website: www.pepejeans.in

Hi,
I have placed an order for thousands of rupees i didn't receive any proper mail communication of the order, when I check back in the website with my login, i see there is no order placed. I have paid for the order.

I don't see any customer support replying to the call....

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Address: KP ROAD ANANTNAG

I bought a denim shirt of pepe jeans in the month of april from pepe jeans show at springs mall in anantnag kashmir ans its color faded and changed to white in 3 months.The product should be taken back or exchanged.Thankx...

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