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Pepe Jeans India Complaints & Reviews

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Updated: Feb 16, 2024
Complaints 208
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Pepe Jeans India reviews & complaints(208)

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K
Karthikeya01
from Hyderabad, Andhra Pradesh
Feb 16, 2024
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Return issue

I've ordered pair of jackets and a tshirt and I have sent a request to return one jacket and a tshirt, at the time of return I am not available and the delivery partner said you can cancel the order and again return the order so I've decided to cancel the return and again I've tried to return in the website but it's showing that return request is terminated and I am not able to select the return option for that order

Order...
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P
PoornaME
from Tirupati, Andhra Pradesh
Nov 16, 2023
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No Delivery

Website: Pepejeans.in

I have ordered a shirt on 23rd Oct, 2023. Until yesterday the parcel was in Transit. But Today, When I tried to track it, it showed the parcel has been returned. But I didn't return the parcel.I have mailed to their customer care, but no response.Its prepaid.

Order ID : PPJP[protected]...
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P
Preeti dhamja
Jul 14, 2023
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Jeans torn within 3 months of purchase

I have purchased a ladies jeans from Ajio in mar'23 and in jun'23 I noticed jeans is getting tirn may be due to excessive acid wash done on jeans while making. This is weird how come a branded jeans is getting torn in just 3-4 months and with casual usages....
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On Announce>The creator has authenticate
Jul 4, 2023
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Delivery of wrong Products

Dear Pepejeans,

This is in regards to return of order No PJI[protected] invoice date 28th June 2023

The product was shown something else and delivered something else. I had requested to return the product and refund my money

The delivery guy cam for pick up but he said the the number is not matching as per the record, hence refused to take it back

Kindly get this sorted and initiate...
+1 photos
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V
Vasuag
May 27, 2023
Jun 3, 2023
This thread was updated on Jun 3, 2023
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Return/Refund Not done for 1 month

I had purchased some Shirts/Polos from Pepe jeans India official website (https://www.pepejeans.in/) on 22nd April 2023 (Order No. PJI[protected].

Unfortunately, the size of shirts was smaller than expected and I had to raise the return for the same. It's been a month since I raised return (28th April 2023) but the items are still with me, and the amount is not refunded yet to me.

After multiple calls and...
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T
ticket (#17728)
Mar 18, 2023
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Jeans

Address: Pepe Jeans C Block, Connaught Place. C-14, Connaught Place, New Delhi 110001

I purchased a pair of jeans and have washed it just twice. Now I can spot 2 holes near the front belt loop. This is very bad, we go for established brands believing to have a good sustainable life of the garments and this is what we are being sold.
Please find photos attached.

Kindly take the complaint seriously.
I request a full refund or replacement of my defected garment.

For the reference :...
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A
Arnab Dutt
from Kolkata, West Bengal
Jan 27, 2023
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Black jeans pant

Address: south city mall kolkata

Dear Sir/ Madam,

I buy my jeans from Pepe Jeans showroom only. Last year I brought 2 pair of jeans one deep blue and another black color the costliest one around 5 k each pc cost as far as I remember from south city store in Kolkata. Wore it approx. 3 times whenever I wore, I give it to good dry cleaners from the first wash I remember the color was fading out, but after a third wash the black color changed to grey color.br...
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A
abhijithraj
from Hyderabad, Andhra Pradesh
Dec 27, 2022
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Missing items in order

I had ordered KINGSMAN PURE LINEN SHIRT, SPEDO LS 100% LINEN SHIRT green, and SPEDO LS 100% LINEN SHIRT Yellow from https://www.pepejeans.in/ on 15/12/2022 (Order number: PJI[protected]. The order was delivered on 20/12/2022, but only received SPEDO LS 100% LINEN SHIRT Yellow.

I am extremely disappointed that two items are missing from order and made a complaint to customer care as suggested by pepejeans customer executive...
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S
Sonali Borate
from Nagpur, Maharashtra
Nov 13, 2022
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Tore of jeans

Tore of jeans within 3rd use...
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V
Vipsa
from PALI, Uttar Pradesh
Oct 26, 2022
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Ripped jeans

Address: 47,JODHPURIYA BAS PALI RAJASTHAN

Jeans purchase when I wear it for 1st time the peace of pepe jeans is Sst or defect material. Please change it or give me my money back to me...
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J
Jijeshkrt
from KOZHIKODE, Kerala
Oct 21, 2022
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Baniyan

Fittings is not ready...
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J
jitin sadana
from Delhi, Delhi
Oct 20, 2022
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Product return refund amount not yet received

Pepejeans.in is managed by ### and they never listen after taking out money.

I ordered two articles from website and somehow got wrong size. I filled a refund request and its been 2 months and I am still begging for returning my money back.

My order number is pji[protected]

If someone is really looking at this compliant site please tell them to send their ladies for prostitution services rather then...
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B
from KOCHI, Kerala
Sep 21, 2022
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Item not delivered

Made an order No. PJI[protected] on 27 Aug 22.
They dispatched it through ECOM EXPRESS vide tracking NO. [protected]
But on 12 Sep 222, it was showing out for delivery and after that showing status cancelled in ecom express portal ( https://ecomexpress.in/) and not delivered. I managed to contact ECOM express and they said it returned due to shortage of manpower

Customer care no pepe is not reachable and send...
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P
Pari Geet
Sep 7, 2022
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Regarding refund

I ordered an product from your website on 8 Aug and it's return was completed on 15th Aug. Yet I haven't received my refund back. I need my refund now else i will register an FIR against your website for such behave.

Return Number- D[protected]#1
Return Status: Confirmed
Invoice Number: PEPEM0240784...
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A
arunamak125
Aug 30, 2022
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Refund

I have ordered a t shirt on COB. Because of fitting issue i have returned it but haven't received any refund, yet nor any update on refund...
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P
Prato
from Mumbai, Maharashtra
Aug 30, 2022
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Pepe jeans fabric got loose after single wash

I bought my women's Pepe jeans jeans in the 3rd week of July 2022, in a single wash the fabric got loose. We buy branded jeans so that we don't have to face fabric problem or fitting problem or etc...but after buying these jeans from Pepe jeans I'm regretting...they need to check on the quality they are providing such a big brand with these quality really feels pity....
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N
NIVEDITHA C
Aug 29, 2022
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Jacket leather torn off

My friend gifted me Pepe jeans leather jacket 1yr back for my birthday..I hardly used this jacket 5-6 times..now the leather is getting torn off..since it is a Pepe jeans I thought it will give good durability...it didn't even last for a year..very disappointing with the brand..I am attaching the photo of the jacket.. kindly replace the item with a good quality one. Thank you...
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R
Ravinder9729195790
from Ambala, Haryana
Aug 19, 2022
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Color removed when washing black jean

Address: Ambala

After 1, 2 washing lot of color removed of black jean. I purchased black straight jean from pepe showrooms at nh1 factory outlet, ambala, haryana, india.
Phone given when purchased [protected]
So tell me what i do.
Please refund or replace jean....
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D
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Order placed and seeing empty order in websites login

Address: Mumbai
Website: www.pepejeans.in

Hi,
I have placed an order for thousands of rupees i didn't receive any proper mail communication of the order, when I check back in the website with my login, i see there is no order placed. I have paid for the order.

I don't see any customer support replying to the call....
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S
shahakhter409
from Anantnag, Jammu and Kashmir
Jul 7, 2022
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Colour fading of denim shirt

Address: KP ROAD ANANTNAG

I bought a denim shirt of pepe jeans in the month of april from pepe jeans show at springs mall in anantnag kashmir ans its color faded and changed to white in 3 months.The product should be taken back or exchanged.Thankx...
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