[Resolved] Pepe Jeans India — worst experience with pepe denim jeans | ||
I am highly disgruntled with Pepe Jeans India as I never thought I would have such an awful experience with this high end brand. The Leather/PU Signage on the back of the jeans exudes black ink horribly. Apparently it's a Fabric Quality Issue which Pepe India disdained at the branding level, perhaps relying too much on the Brand value. I noticed several others raised the same complaint against Pepe and wondering why the so called Heads "Pepe Jeans India" haven't recalled for such defective product and ensured a replacement to their loyal customers? Anyway, Probably We, as Customers, need to look for some genuine and reputed Brands who would care for their customers and moreover value our Money. Was this information helpful? | ||
Feb 26, 2020 Complaint marked as Resolved I am well pleased with the Pepe Jeans India (Mumbai Head Office), who instantaneously addressed to my complaint and approved the exchange of the deficient product (Pepe Jeans) in a jiffy. I am appeased and hoping that other customers here on this forum, facing the same issues would be revived with this post as well. I would like to redirect the Pepe Jeans India Customers to the concerned assisting heads by sharing their email contact :
[email protected]
[email protected]
[email protected]
I would like to sincerely thank Mr Brajesh (Mumbai Head) and the coordinating executive Mr Baba for taking the trouble to help me with this matter. Pepe Jeans India customer support has been notified about the posted complaint. | ||
Add a Comment | ||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
18%
Complaints
208
Pending
0
Resolved
37
+91 22 3378 0100
+91 22 3378 0200
Trade View Building, Kamla Mills Compund, Gate No 4, 3rd Floor, Near Bombay Dyeing Showroom, Pandurang Budhkar Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
Post your Comment