[Resolved] Pepe Jeans — damage of shirt | |
Hello sir, I had purchase a shirt from pepe jeans Chennai from city centre outlay on 27/10/08 and my bill no is A82705. On 28th morning I had found that there is some damage on the shirt around 10:30 am I had visited your outlet and gave the compliant sales executive over there spoke very roughly to me & first they told that u might have wash the cloth tats why it happen. I told them then that no sir I haven't done the washing. Then they told me u had done the ironing the cloth tats why it happens. Tat to I dint done but your executive over there was debating with me. Then they register the complain but no response till now. First of all I would like to ask pepe jeans is pepe jeans manufacturing such an poor quality of cloth which will torn by 1 wash or 1 ironing that's what told by your sales executive over there .Sir I would like to say your executive are creating bad impression about your brand or may be they are true . I had a great impression about your brand but I found that pepe jeans crm is also poor and also the quality of the product. Sir I am doing an M.B.A in IIPM CHENNAI, and I fell like there is a big problem with your crm activity and even with your sales executive. I had discuss this thing with my friends and even at IIPM CHENNAI, all are telling that Rs 1100 shirt your purchase for the diwali and u could not wear on that day just imagine what poor quality they are manufacturing . As guided by our professor to take action against your company .I also feel like to do the same thing. Lets see within few days how your company response. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I have faced a similar experience with Pepe shirt and the rude staff.Whts wrong with PEPE?Are you guyz more interested in loosing customers than building relations?
Reply
i am visit your pepe show room in kannur kerala india show room name shenoys enterprises there is no good collection available plz try to give some new collections i am using pepe about10 years plz take this strictly
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Trade View Building, Kamla Mills Compund, Gate No 4, 3rd Floor, Near Bombay Dyeing Showroom, Pandurang Budhkar Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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