Pepperfry.com — Didn't received reimbursement of reverse shipment of order[protected]

Address:

Pune, Maharashtra

Hi,

I placed a order of a t-shirt with pepperfry.com on 24/08/2012. Order id is[protected]. The color of product is shown as Blue and Green on site, but the product I received of black color.

When I contacted them they asked me to ship it back and told me that courier charges will be reimbursed.
I sent it back to them on 31/08/2012 with DTDC courier Consignment No : V09882239, and they received it next day.

Since then I am following it with them regarding reimbursement of courier charges and everytime they say it is processed on 04/09/2012, but till today 17/09/2012 I am yet to receive reimbursement of my courier charges.

Their customer service is pathetic, executives ther don't know how to talk with customer and unable to resolve issue.

Thanks,
Prakash Inani