DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4283
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

TwitterFacebookLinkedInGoogle+
Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
up
284
down
321
+91 80 2536 5039
[Customer Care]
up
173
down
270

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
4283
Pending
0
Resolved
61
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (986)

Complaints with pictures are more trusted and informative    View all

DTDC Courier & Cargo Complaints & Reviews

Sort by:

DTDC Courier & Cargo — dtdc irresponsible delivery service. could not deliver a 10 grams package!

 adarsh g on Sep 23, 2017
The delivery agent has not tried calling me, instead agents bluffing that they have tried reaching me which is not for sure done. I have raised a complaint and after 3 days of raining and my followups they are saying they cannot do anything. When I ask why agents cutting the call. Is this the way you people respond to customers.
The package is hardly some 30 grams.
Minimum they should have called me when they are returning the package back. They didn't call when they are trying to deliver nor when they are returning. Now the only I answer I get is they cannot do anything....
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — charging for express service but shipment yet not delivered after paying a fees for express service

 paltu2000 on Sep 23, 2017
We have sent an urgent courier to kolkatta from mumbai.DTDC has charged Rs 350 promising that it will be delivered within 24 hours .

The status is that the letter has not yet been delivered .

After repeated mails and phone calls there is no follow up from them .

Most surprisingly they are taking customer for a ride and charging huge fees of priority service but not giving the services which they have charged for .

They are willingly telling the customers to go and file a consumer complaint as they are aware of the fact not no action will...
Complaint comments  Read comments Complaint category Unauthorized charges

DTDC Courier & Cargo — parcel not received yet

 sai shankar555 on Sep 23, 2017
My consignment no is H74894099.
Still it was not received either this end or that which is send on 11/08/2017.
Nobody responds on call.
Really the people are
Reckless & careless.
Iam not worrying about the parcel but I'm thinking about your negligence and atleast the status was also showing on online tracking "in transit"..!!!
If we complaint on any matter you will reapond and the next day the case will be closed....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — though promised but not not delivered

 Saikat Choudhury on Sep 22, 2017
A parcel vide reference number V39937976 dtd 14/9/17 was lifted for delivery on 14th of September, 2017 by your Salt Lake branch. And your staff member assured to deliver the packet within two days, but failed to fulfil his promise. We have chosen your PLUS service as that was a tender documents with top priority and to deliver on an urgent basis to Guru Ravidas Ayurved University, Punjab - 146001.

Not only has the parcel not been delivered in time, but there has been no satisfactory movements of the said consignment found updated and taken on the part of your company to give details...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — destination shows wrong address in system

 arun0825 on Sep 22, 2017
Docket no: M56347904
This suppose to be reached to Mysore-570032, dispatched from Mumbai. But in DTDC tracking system it shows destination as "Davangere- 583275".
The actual address given was as below,
Arun
“Anugraha”
Dr.No.7140,
Vijayanagar 4th stage, 2nd phase
Mysore-570032
Ph: 9964142927

I could not able to get proper response from DTDC,
Kindly resolve at the earliest, This parcel is still in transit,

Regards
Arun
9964142927...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — courier containing phone, was sent to bihar by dtdc. but, it has not been delivered and there is no update in the portal since last 7 days.

 AbhiMann on Sep 22, 2017
Dtdc courier (Consignment number: p42671311) containing phone, we sent to bihar, munger district, jamalpur. But, it has been 8 days and not been delivered yet and there is no recent update also in the portal. It is showing that the parcel is in transit since 17th september 2017. We have to take strict actions against dtdc if not delivered or the item gets misplaced.
Update the status on the portal earliest.

Dtdc address:

Dynamic logisit, sr. No 79/1, dighi alandhi road, next to tata office, near magazine chowk, dighi,
Pune - 411015
Phone: 020-67484400/11/13...
Complaint comments  Read comments Complaint category Mobile Handsets

DTDC Courier & Cargo — parcel not delivered b47805938

 prakash.A.V agaradahalli vijayakumar on Sep 21, 2017
Docket no. B 47805938 sent on 7/9/2017 from hospet to delhi ambrane india pvt ltd c-91/7 first floor wazirpur industrial area. Near by pf office new delhi – 110052.
After 14 days of shipment (9th spet 2017), dtdc tracking system still shows that it is in transit. I have contacted dtdc customer care and registered case no. Is 07820544 and still i could not get any update on the issue.
From reputed courier services like dtdc, it is never expected this is very pathetic. Please trace the document and deliver it immediately...

http://track.dtdc.com/ctbs-tracking/customerInterface.tr?submitName=showCITracki...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

DTDC Courier & Cargo — not delivered my product and not picking my phone

 Deepak0999 on Sep 21, 2017
My tracking number is b47743729. This parcel from bangalore for me to hotel leonia bomarasapet, shamirpet distt rangareddy hyderabad shipped by 13 september. The parcel reach the destination city in 17 september. And today 21 september till my product is not delivered to me and not picking my phone. My number is 7807184942. Please help me courier service pick my phone one time and said products will delivered by tomorrow but they not and after said we don't have your product. And after that they didn't picking my phone. I don't know what's wrong with them. Please help...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — misbehave and failing to time bound delivery

 Somendra maurya on Sep 21, 2017
Dear sir

I have booked a courier from varanasi to kharagpur under dtdc plus service. Booking agent mansi upadhyay told our representative it's for time bound delivery with in 24 hours, but unfortunately courier did not delivered yet. When my representative visited your mahmoor ganj, varanasi office to discuss branch manager he replied very rudlay that is not our responsibility. You may go to police for lodging fir.

Now i am feeling cheated. Please do needful for this.

Details -

Courier no. V39976400
Booking date - 16/9/17
Booking...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — parcel not received

 razia a vohara on Sep 21, 2017
We sent a courier of passport on19sept from mumbai for plus service and they took 1500 to send it to gujarat within 24 hrs... Bt till now we have not rwceived... We tryin to speak to him bt he is not recivin call n one of our relativ was been to his office but he is behaving rudely. This is v important to get it on tim we missed our flight because of him... How he can delay an important courier... Attaching receipt herewith....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — delay in receipt

 vani Rao on Sep 21, 2017
The courier was booked at vijayawada by speed post on 18/09/2017, the c no. V40456372, and you have charged rs 200. We are yet to receive the cover, we have paid extra because of the emergency involved, and we note that there is no proper service. This is important document to the bank and such delay shows poor image on your compact. We have contacted your people but there is no proper response...
Complaint comments  Read comments Complaint category Banks

DTDC Courier & Cargo — item damaged delivered

 Jagadish Kv on Sep 21, 2017
An electronic item was nicely packaged for courier (Awb no. B47638164). This item was delivered in delhi on tuesday, 19th sep 17.

The delhi company sent me photographs of the item delivered to them.

I was shocked to see photographs, showing the condition of the received item. The photographs of the items are given below for kind perusal.

From the photographs, you will notice:
One corner is badly damaged causing dents.
The panel is seen pushed out, damaging the electrical interconnections.

The item has been very badly handled....
Complaint comments  Read comments Complaint category Electronics & Appliances

DTDC Courier & Cargo — courier not yet dispatched

 Tamil Aruvi Kathiravan on Sep 21, 2017
Hi,
My product been couriered on 11th september 2017, now it s 21th still not dispatched to my place while tracking, on 14th it has reached my place and the local agent is not delivering. Have given my address with agent name and number below.
Dtdc tracking:c77472526
That dtdc service person name s iyyapan mobile number: 7402689215
To address:
Panneerselvam (Annapoorani hotel), indira nagar, jayankondam, ariyalur district, - 621802

Thank you....
Complaint comments  Read comments Complaint category Jewelry & Watches

DTDC Courier & Cargo — courier status receiver refused delivery

 nitin2774 on Sep 21, 2017
I am writing this complement for not attending the delivery by the delivery personnel and writing in the status "receiver refused delivery" via e-mail. My shipment awb/ consignment number is d36550545.
But receiver has not refused the shipment (I confirmed with them) and now when i m tracking this shipment on dtdc website it is showing not delivered.
I called various dtdc offices in gurgaon, each of them further gave another number to call and finally the last number (0124-4993560 and 62) i got, is always busy.
They should try re-delivery.
I am really hurt with the...
Complaint comments  Read comments Complaint category Products & Services

DTDC Courier & Cargo — about high rates, behavior of booking office

 Kocherlakota Venkakata Balaji on Sep 20, 2017
My name is k. V. Balaji, aae, dr. Nttps,
Ibrahimpatnam-521456, mobile no. 9440173691

To day i want book a anvelop to chennai from ibrahimpatnam, the booking office man says it costs ₹80 for cover, i stunned and asked him this much cost and he replies for that roghly if u want book otherwise u go away, don't talk toumuch i felt very bad for his behavior with customers...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier — parcel not delivered m55562283

 pamperhamperInd on Sep 20, 2017
Feeling very frustrated while writing this mail.

We have booked one shipment from amravati to noida docket number m55562283 same was to be booked by dtdc express service as confirmed by your dtdc amravati franchise owner (Mr. Bhalerao 09371669130) and we have paid for express services also but cargo was booked in lite service without any prior information to us.

Secondly, when it reached to noida those people sent this for delivery on 18th of sep-17 but same was dropped down but no information to us that the cargo was returned back after all these we called dtdc noida...
Complaint comments  Read comments Complaint category Kids & Baby

DTDC Courier & Cargo — docket no. h75951285 not delivered after 4 days

 Amulyakumar on Sep 20, 2017
Docket no. H75951285 sent on 16/09/2017 from rajahmundry to prajkata sathe, sai service ltd, near hdfc bank, hinjewadi phase - ii road, pune 411057.
After 4 days of shipment (20/09/2017), dtdc tracking system still shows that it is in transit. I have contacted dtdc customer care and registered case no. Is 07823820 and still i could not get any update on the issue.
From reputed courier services like dtdc, it is never expected this is very pathetic. Please trace the document and deliver it immediately....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — parcel not delivered (p42866619)

 Manoj Caisucar on Sep 19, 2017
Dear sir,
I would appreciate if dtdc behaves more matured in it services.

The consigment has not yet reached the destination.
It has medicines and i hope you do understand the significance of it.
P42866619
This medicines were very critical for my family. I hope you understand the seriousness of the issue
The courier had arrived on sat 16th, but still it is not delieverd.

What the hell is going on.
Is there no courtersy to call up or send an sms about the status.
Pathetic service.

Mon, 18th sep'17|10:35...
Complaint comments  Read comments Complaint category Pharmacy

DTDC Courier & Cargo — consignment no z3415 9084 not received

 CD Gautam on Sep 19, 2017
For kind attention of highest authority in dtdc organisation
Dear sir/madam,

I am forced to write this mail with utter frustration & disappointment at the way your organisation has handled my consignment under discussion in trailing mails. Apart from what has been stated in mails so far, i have some specific questions to be answered regarding the efficiency of your customer care team & andheri branch.

On 5th september the recipient mrs sumitra yadav contacted your customer care & spoke to a lady there who categorically stated that the consignment in question...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

DTDC Courier & Cargo — courier not received but status shows delivered-reg

 Suryanarayn on Sep 19, 2017
My courier consignee no. Z32805129 has been sent to nagpur by dtdc courier but it is not delivered to me till 19/09/2017 whereas tracking status shows that it is delivered on 14/9/2019. For this wrong information when delivery boy has contacted then he also said that above mention item has delivered on 14/09/2017. During clarification to whom he delivered the item he only replied that he has only office stamp without receivers signature. I s this possible without consignee signature how he delivered the item. Please take appropriate action for courier delivered without signature and send my courier...
Complaint comments  Read comments [1]Complaint category Other

Recently Discussed

(4 minutes ago)
Kotak Mahindra Bank
pathetic customer care helpline for credit card
(5 minutes ago)
Nios
correction of udise code
(12 minutes ago)
Nokia India
stolen nokia150 mobile
(12 minutes ago)
Reliance Energy
electricity ki chori
(14 minutes ago)
Slim Now
Fraud

Featured Complaints

www.bdomains.com