DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3732
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
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164
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198
+91 80 2536 5039
[Customer Care]
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132
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200

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
3732
Pending
0
Resolved
48
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (829)

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DTDC Courier & Cargo Customer Care related pictures (829)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — DTDC not interested in delivering products

 Wasim RM on Mar 27, 2017
I have ordered an product from amazon bearing order id 171-4607181-5526701 and name rozinur rohman. When the courier came i was in the college so they went away. When i call them to deliver they told me to take it from the office...They knew that the time delivery boy came was college time but also they came at that time. They are not interested in their jobs. I just want them to do their job correctly otherwise I will complain to higher comsumer complaints..please reply to my message....
Complaint comments  Read comments Complaint category Cosmetics

DTDC Courier & Cargo — Dispach wrong adress

 shinto job on Mar 27, 2017
Respected sir,
I was send one corrier from Bangalore to delhi, the date of 24/03/2017 .trac no is B42859068. but still this document reach the correct address.i check track no it showing deliverd some simran.nobody know anything about this corrier.I cant contact from here to delhi branch because its no is not reaching .my important document is inside .pease find it out and delivere exact address.
NITHIN THOMAS
A-81B
DDA FLATS
NEAR CENTRAL SCHOOL
TAGORE GARDEN
NEW DELHI
PIN 110027
MOB NO 787255387, 9739621162...
Complaint comments  Read comments Complaint category Airlines

DTDC Courier & Cargo — Returned courier till now didn't received

 Hari Pandian on Mar 25, 2017
I sent a courier in Feb 14.courier returned in Feb 21.till now I didn't received the courier. they first told to go to madiwala.the person there told me to go Bommanahalli.there they told to go singasandra.i visited twice singasandra.i visited thrice to Bommanahalli.one male staff scolded me to get out.the manager disconnected the call while I am speaking itself.This is worst customer service i ever faced....
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Parcel not delivered

 CHANDNI simzia on Mar 25, 2017
Hello this is my tracking no Z15199609 I am really disappointed with yourll guys service there is parcel that I have booked but due to insufficient details it is now been returned and its already 6 days and still not received, still stuck in Delhi and only that but also online tracking no system is also ridicules it dose not show proper information at all and yet still no sufficient answer fro you guys its really frustrating and now really hope you guys can help me out as soon as possible.

thank you...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — DTDC Parcel Missing from calicut as per tracking number

 rajzpdy on Mar 25, 2017
My friend has booked the DTDC courier at Thu, 16th Mar'17|19:33 Hrs having consignment no. (R24758138) from DTDC office, CALICUT, KERALA to pondicherry
. Yet the parcel has not been delivered. I called calicut centre many times . But he always gave me some excuses. The parcel had CPU -Intel Xeon E3-1240 at 3.20GHz CPU which cost Rs 9200/-. Even though I sent too many mails to DTDC customer support but they didn't gave me response. Please do something about this matter. Since 10 days I am getting online status as the parcel is in DTDC calicut office.This was the first time when I sent parcel...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

DTDC Courier & Cargo — Didn't get shipment

 nadim.sh.inst on Mar 25, 2017
My shipment number is V36695130, its booked on 20th march 2017 but still I didn't received, if there is address finding issue then there is my two mobile numbers noted why I didn't get any call from DTDC service?? tracking status its showing ATTEMPTED.! can I know witched kinds of ATTEMPTED done by your facilities?

regards,
Aftab Alam
9097384657
9097200920...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Courier no. D32613253

 jeetender dhiman on Mar 24, 2017
Courier no. D32613253 booked from panchkula to vadodara on 9 mar 17 not reached till now. on tracking from last 7 days it is showing vadodara . but your local office did not deliver . while contacting on phone no.7043013957 more than 30 times mostly they dont attend . or says today will be delivered from last four days. this is 2nd time i experience your very bad service. Please loook out the matter...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Consignment number D33309734 not delivered

 LPF on Mar 24, 2017
This is regarding a package that was sent from Chennai to Gurgaon taken from our premises on 21st March. The tracking has not been updated properly and nobody is able to give an update as to where the package is currently. This is a very important package and needed to be delivered on 23rd Mar. Request fast action to deliver the package and update URGENTLY...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — Sent to Gurgaon but gya o kahi shona gaon m

 Jayesh More on Mar 23, 2017
Ekto Useless Service hai ... Customer support to puchte h n bhik mangne wale aaye aaise lgta unko ... bill to jaise sabjiya leah hath se likh k Diya charges to uparsse itna k Ac coch train se Jake m khud delivery kar aau... kabhi life m regret nahi rah aaj tak but sari life regret rahega dtdc use q kia mne useless ... hurt hota paisw waste hogye mere sare...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — 14 days , kept the shipment without attempt to delivery

 Paul Sreenivas Bethany Mission on Mar 23, 2017
Greetings my name is Srinivasa Rao Chepa, i got a shipment through DTDC, Aramex India sent this to me, as they have received this shipment from international destination. The shipment AWB: H59966829. After got the confirmation i contacted DTDC, VIZIANAGARAM office and said that i got a shipment, sent by Aramex, and they said no shipment arrived and if we got, we should inform you, but they got it on 10th March, 2017. But they did not check it or attempted to call or deliver it, finally i got connected to Aramex and make sure when they shipped it and they said they sent it on 8th March via DTDC,...
Complaint comments  Read comments Complaint category Online Shopping

DTDC Courier & Cargo — Received a parcel but an empty box

 Arpit Panda on Mar 23, 2017
Recently before 2 days my brother couriered a phone via dtdc from mumbai..bt today i received d parcel but unfortunately when i opened d parcel the box was emty and der is no phone in d box. at that time my brother enquired dtdc mumbai branch but they are saying we couriered it...then how can i receive an emty box...hows its possible...d most worst courier experience yet...kindly resolve my issue as soon as possible....
Complaint comments  Read comments Complaint category Mobile Handsets

DTDC Courier & Cargo — Document courier submitted on 21 Feb- still not delivered

 k swapnil on Mar 23, 2017
We Dr. Reddy's team had sent courier documents from our Miyapur unit to Vizag FTO 7 unit, Duvada. As these was important document we had requested express courier. DTDC team confirmed to our Admin team that, courier will be delivered in 3 days before audit at site. but DTDC complete failed to deliver before audit, we tried to investigate but there was not at all proper communication from DTDC. Tracking details were not at all in line with actual status. When our person personally checked with Vizag DTDC team then DTDC people stated digging and addressing issue. Further one DTDC person committed...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Regarding delay in shipment and cheating

 drsuwansh on Mar 23, 2017
Dear sir/madam
My wife has approached DTDC Nagpur medical square nagpur to courier important court documents to Jalna, Maharashtra on 8 march 2017. At the time of courier they said it will be delivered in 48 hours, but after 7 days we got message that shipment not delivered due to non availability of service, They should have checked before sending shipment. After that they did not return courier and again sent to same address. Its now more than 2 weeks, our documents are still in air. I have lost my date with court and so much of monitory loss as well mental trauma.Those documents were related...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Worst in service

 Hariharan sankar1998 on Mar 22, 2017
Recently i couriered a document from chennai to trichy. Itr reached trichy 5days before, but still now the courier is not delivered. If i contact customer care, they are responsing that the address is out of area so we cant deliver to the specified date. And i said to return the courier, but till 3rd day the courier is still in trichy office.

Very worst in customer service. Giving you 0% rating comparing other courier customer service....
Complaint comments  Read comments Complaint category Products & Services

DTDC Courier & Cargo — Delay in delivey by DTDC courier

 Arunendra Shekhar on Mar 22, 2017
I have booked a consignment no. Z18225224 on 14/03/2017 with DTDC and it was assured to me that consignment would be delivered within 3 days, but, after passing of more than 8 days consignment is not delivered. DTDC services is very poor even after my regular persuance in Delhi, Indore, Jabalpur, and Rewa, DTDC Offices my consignment coulod not delivered till date.

we hope a faster delivery but, these courier services are showing negligence in proper delivery their duty.

DTDC Service is very. i hope you will take my concern in your cognizance and make best efforts...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — International shipment

 gfs on Mar 21, 2017
The shipment consisted of medicines and without checking the rules at the destination, DTDC accepted to deliver medicines and took the payment. Finally it was sent back by the destination. Receiver did not get the package and sender lost all the money.
Furthermore, DTDC uses DHL to make international shipments, so they never have any clear shipment delivery information.
DTDC customer care and employees are extremely incompetent and cannot resolve any issues....
Complaint comments  Read comments Complaint category Pharmacy

DTDC Courier & Cargo — Courier not yet delivered and no tracking details updated

 prajwal pro on Mar 21, 2017
I've couriered a non document item from greater noida uttar pradesh to ghaziabad uttar pradesh and it has not yet delivered.. The tracking details are also not updated. It's. Been too long as I've couriered the item on 17/3/2017 and it has not delivered till this date. It's a very expensive item and has to be returned or delivered to the destination as quickly as possible.
Thank you....
Complaint comments  Read comments Complaint category Computers & Accessories

DTDC Courier & Cargo — My Consignment No. V36527254 is still not delivered

 MANOJsin on Mar 21, 2017
My father dispatched my important document on 18.03.2017 by paying Rs. 280/- of urgent charge vide docket no. V36527254 from Muzaffarpur and your DTDC personnel promised us at Muzaffarpur, Bihar that it will be reached at Shahjahanpur, U.P. on 20/03/2017 but till now I have not received my document.

Your online tracking system is also fully failure.

Please arrange for quick delivery at my Shahjahanpur address.

Manoj Kumar Sinha
Mobile No. 7752958888...
Complaint comments  Read comments [1]Complaint category Business & Finances

DTDC Courier & Cargo — Misbehaviour from the DTDC office [Resolved]

 iamharishkm on Mar 21, 2017
Got a call from DTDC Chamrajpet office (Bangalore) asking for my address to deliver a package. Surprised to know that the shipping address mentioned on the package is not sufficient for your guys to do the job. He kept asking me for the address over phone (And I dont have the full address ready with me over phone).

I kept asking him about the shipping address on the Courrier package itself. He disconnected the phone saying that he is going to return the package.

The tone of voice in which he handled this situation was totally unprofessional. He was totally rude over...
Complaint comments  Read comments Complaint category Other

DTDC — Customer grievance for consignment no: K94492870. urgent !!

 Joey_Roy on Mar 21, 2017
Good afternoon !

urgent attention!!

This is to bring to your kind attention that I booked a consignment with dtdc courier services on 6th march 2017. My consignment no: was K94492870. It was booked on priority basis and had documents and certification of extreme value. The committed date was mentioned on 9th march 2017 early afternoon if it misses 8th march 2017. The consignment was to be delivered in gurgaon.

It pains me to state that when I was tracking on the shipment on 11th march, it came to my knowledge with utter shock that it had reached guwahati...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

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