DTDC Courier & Cargo
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 12%
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10009
COMPLAINTS
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DTDC Courier & Cargo Customer Care

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032  [Customer Care]
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+91 80 2536 5039  [Customer Care]
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Fax:
Fax:
+91 80 2551 4461  [Customer Care]

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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12%
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10009
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Resolved
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So far so good - The company responded to our notifications and is working on resolving complaints.

DTDC Courier & Cargo Complaints & Reviews

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I have not received any parcel on tracking ID-V63054535.
But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.
Sep 27, 2021

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    My father sent me the package with bluetooth speaker and other things via dtdc courier and they said they will pack after some time .The management authority of suryapet has robbed my bluetooth speaker which costs arround 4k.I had the proofs. And they are blaming us.This is so terrible.
    Sep 27, 2021

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      HI, I have not received any parcel in Tracking Id/ AWB number - B79205180 But in DTDC Tracking sites there is mentioned: "DELIVERED". Please tell me where is my parcel.
      Sep 26, 2021

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        Highly disappointed by your service as i am trying to contact your customer support but no one responded. I sent courier with...
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        During tracking of my courier having Consignment no-K37487533 Showing no data available. I have attached the screenshot of...
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        I have placed and ordered and I got the consistent no as H25771560 in tracking its showing as successful delivered but I have not recieved yet
        Sep 25, 2021

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          I have order a parcel with consignment no H25771560 in the tracking its showing me as delivered successfully but I have not recieved any parcel yet
          Sep 25, 2021

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            I had sent out a box for delivery to NDA, Pune but it was undelivered and there was no phone call regarding it. It's been 5 days.
            The last update about my box was on 21st September. I provided a phone number as well but there was absolutely no phone call regarding it.
            Sep 25, 2021

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            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            The consignment number of the order is K51639191
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              I have not recieved my parcel AwB no U12567755. and on dtdc site its showing DELIVERED. please its very important papers. deliver it asap. and let me know.
              thanks
              Ayushi
              Sep 25, 2021

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                I did a new booking on 24 September(laptop) at MANCHESWAR BRANCH KEONJHAR -MADHAPUR i choose air cargo service mod for that...
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                I haven't received any parcel on tracking num Z67615833 but in DTDC tracking site mentioned item was delivered and i haven't...
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                The status of my order is displayed to be 'non delivered' stating the reason that my address is non serviceable. Now I must...
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                Employes of A branch in cumbum are not responding to the customers properly. They are not giving the information when we call...
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                Dear Team,
                Hope this email finds you well.
                I'm Yaseen Shareef Shaik & my dad has booked a shipment from Kadapa...
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                I had sent a parcel from Kerala to Karnataka on 18th sept 2021. I asked them to sent it fastest method possible. They charged...
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                My courier consignment number is H25384208. On tracking this, it is being shown as FDM prepared since September 20th. No update since then. It is at Ranchi apex. Kindly do the needful and deliver my courier immediately. Thank you
                Sep 23, 2021

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                  I have raise a complaint IssueK5222585 which was closed by an irresponsible service personnel by filling in his own comments....
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                  I had sent a parcel under consignment no.D87039496 from DTDC, MOHALI, PUNJAB to KOHLAPUR on 10th September and I COURIER 8...
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                  I had sent a parcel under consignment no.M05763068 from DTDC, Majiwada, Thane to Aurangabad on 7th September and was supposed to reach by 9th as per the promise given by courier person. However, it reached to courier shop on 9th, it was delivered on 11th, by the time receiver had already left. Hence his family did not accept the same. The reason given by courier person "work is going on in office, hence it is delayed". Such an unprofessional service was not expected from DTDC. Hence i would like to get my refund of Rs.300 which was charged to me.

                  Expecting your looking into the matter and return my money.
                  Vinayak Kakirde - [protected]
                  Sep 22, 2021

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                    I went to the office to receive my parcel. The person at the service desk was shouting at me for no reason. This is not the...
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