DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
6505
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032  [Customer Care]
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1252
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869
+91 80 2536 5039  [Customer Care]
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512
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621

Fax:
Fax:
+91 80 2551 4461  [Customer Care]

Additional info
Customer satisfaction rating
2%
Complaints
6505
Pending
0
Resolved
141
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (1828)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — my important has been sent to guwahati instead of gurgaon

 Himadri Khanna on Sep 16, 2019
Consignment no. - M77179342

My courier had to reach to Gurgaon and by the dtdc error it has been sent to Guwahati.
It is such an important courier and they do not have any alternative to even speed post it now.
Pathetic service
When asked for solution they will just say that do not have any option available
Horrible service providers even after being one of the largest service providers...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — courier delivered to wrong address

 BharathB13 on Sep 16, 2019
My friend sent a consignment to me on 11th Sept 2019 from Mumbai. Myself, living in Vignan Nagar in Bangalore haven't received the parcel yet. Online tracker shows that it has been delivered in Whitefield in Bangalore. None of the DTDC customer care numbers in Whitefield are responding to my calls.
Please help me find the parcel at the earliest and resolve this issue....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — courier not received by the receiver delivered wrongly

 TK Sreekumar on Sep 15, 2019
Courier not delivered and website showing it has delivered and i am requesting courier company to share the proof of delivery which they couldn't more than 2 weeks now, there customer care no display in website is not reachable or the person who delivered is not taking any responsibility this is contact no or the guy delivered my courier [protected]....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — courier not received to party z26622606

 miteshvora61 on Sep 15, 2019
My consignment number is z26622606 which is showing delivered but actually it is not delivered to me.in a status it is showing in kalyan branch courier is delivered while in courier it is clearly mentioned 421501 pincode. Kindly make sure courier should reach to the correct address. We have booked on 10th of september today it is 15th september......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — consignment not received

 Manoj Sharwa on Sep 15, 2019
Hello there,
It's about dtdc courier service. They booked my consignment on 20th of august and it's 15th of september now and still no clue about it. I tried to contact them and every time i call i got the same reply like we'll contact you in 2 days and your package will be delivered within 4 days and blah blah. Now i'm fed up of this and can't hold my horses any longer.
So please give me a solution for this. Thanks...
Complaint comments  Read comments Complaint category Computers & Accessories

DTDC Courier & Cargo — neither contacted me and rto in transit

 C S Karthik on Sep 14, 2019
The courier service neither contacted the sender or receiver during delivery and directly put rto in transit without even asking the sender. Please resolve the issue
Track id - z15604963
Please send the delivery to the receiver.
The address it should have reached is - manyata tech park, bangalore
But the shipment is processed to rto on 13th september without even being notified and if i have to resend the courier i have to pay again and this is the service by dtdc.

Didn't expect such casual reactions from a good courier service...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — dtdc kudus - not ready to deliver

 Arvind Pagare on Sep 14, 2019
My two couriers (I am reciever) 1. P52229777 and a44537101 has reached to local dtdc office at kudus taluka wada district palghar, on 12 sept. When i called office on saturday 14th sept 19 he told me to collect from office still 6 pm because he was very busy and could not able to deliver. When i reached office at 5:45 pm no body was there. When i called he told that he was at wada and told me that you collect on monday 16th sept 19. When i requested that i need it urgent because i need to show the document which is there came in courier must have to show before govt authority in nashik on monday...
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — tracking shows parcel is delivered and I did not receive the parcel yet

 sonammittal24 on Sep 14, 2019
I am writing this complaint second time for dtdc courier service in my area. Last time also same happened with me, i did not receive the parcel and tracking was showing the parcel is delivered to me with signature. The signature were done by courier people. This time also the tracking shows that parcel is delivered on 4th sept and till date i didnt receive any parcel. Same this time happened that they put sign also of the receiver. Who gave them the right to do this kind of fraud and forging signature of anyone and displaying them on internet. I want strict action should be taken against these people...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — dtdc courier & cargo non-delivery of document booked

 Alok Tomar1 on Sep 13, 2019
Dear sir,
I had booked an envelope containing documents (Original) from dtdc counter at it park, dehradun, uttrakhand - 248001 on 22/08/2019, through dtdc plus category booking. The amount paid for booking was rs. 100/-. The docket no. Is z14280841.

The document booked is due for delivery at mr sarveesh ([protected]) house no 29 ashok nagar gooba garden kalyanpur kanpur. 208017. However, the document is yet to be delivered to the consignee.

I had personally followed-up with dtdc support team at dehradun near it park requesting for delivery yesterday but to...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — non-delivery of document booked

 61483134 on Sep 13, 2019
I had booked an envelope containing documents from dtdc counter at thippasandra, bangalore - 560075 on 11/09/2019, through dtdc plus category booking. The amount paid for booking was rs. 330/-.

The docket no. Is v[protected].

The document booked is due for delivery at shapoorji paloonji sukhobrishti, rajarhat, kolkata - 700156. However, the document is yet to be delivered to the consignee.

I had personally followed-up with dtdc support team at kolkata requesting for delivery yesterday but to no avail.

Please ensure delivery of the item...
Complaint comments  Read comments Complaint category Education

DTDC Courier & Cargo — delivery to destination too late

 Natarraju Muchheti on Sep 13, 2019
Sir we would like to bring into your notice that we have booked our important document in DTDC vide docket no. K21215471

We have been assured to give delivery within two days by your DTDC branch Rayagada

when we contact your DTDC, Jeypore branch they replied simply as are in shifting of their branch

Hope you can understood the negligence of your delivery branch
Due to this our payment delayed by 6 days and we know how much loss we beared...
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — very poor service

 Kumar.shyam01 on Sep 12, 2019
Dear dtdc
My consignment no. Is z14662691.
My article has reached destination at jalandhar city but there still not deliver even nonody contact. What the service of dtdc.
Even i tried to talk customer care but nobody pick the call. Delhi mumbai chennai. I think all no. Fake working. Horrible service by dtdc. I confuse how such type of careless service still working in throught cutting competition market.
I am going aware my family memeber and friends as well as social networking taht dont use such type of poorest courier service in india....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — this consignment is fraud

 JYOTI NIRANJAN DHIR on Sep 12, 2019
Shipment summary print mail me notifyme
Tracking no. F11549750 last status date 12th sep'19
Reference no. [protected] last status booked at facility
Booking date 12th sep'19

Shipment details
Origin delhi destination meerut destination pincode 250001
No. Of pieces 1 service type lite
Package contents
Shipment tracking history

The above mentioned consignment does not related to me therefore you are requested to stop this consignment immediately if there is any miss happening the courier co will be responsible
Complaint comments  Read comments [2]Complaint category Other

DTDC Courier & Cargo — awb no. z14999286 not delivered

 Debu Dash on Sep 12, 2019
Hi,
The package with awb no. Z14999286 was not delivered on 11th september, 2019 even after the address was correct and status was updated as incorrect address. The delivery executive didn't attempted to call me although my mobile no is mentioned on the package address. The status was updated as not delivered (Address incomplete or wrong - (Cir) at 22:32hrs on 11th sept, 2019. I have previously received several other packages through dtdc in recent past with the same address details (E. G. V54563733, z26709214 & r[protected]. I would like you to investigate this matter and have the package...
Complaint comments  Read comments [1]Complaint category Other

DTDC Courier & Cargo — regarding the shipment that is posted through dtdc

 SravyaBhadriraju on Sep 11, 2019
We have posted our package of apprx.3.22 kg in dtdc on 03rd sept2019 and the courier services vendor has inforned that oarcel will be delivered by 7sept2019. Today is 11sept2019..
Parcel is still not delivered.. They have charged for shipment through air but sending the parcel on surface.. Parcel contain all food items of worth around 2000. Vendor not responding even if we go and ask him.. Also claiming that the parcel is delivered.. Customer care and e tracking is showing that the parcel is still waiting in hub to be processed
Source is kakinada, andhrapradesh
Destination...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Dtdc — delayed/missing parcel

 FatBox Company on Sep 11, 2019
I submitted a parcel to be sent to hyderabad via dtdc on the 5th of september 2019. It was stopped to reach the next day or the day after. I went online to track the order and noticed there were no updates for the 6th and 7th. I called my local dtdc and they forwarded the hyderabad dtdc number. I called them morning evening and night for 2 days in a row and sent my receiver to pick up their parcel from the hyderabad office on the 7th as we could not reach them over the phone. Unfortunately, even 2 days later, my receiver was sent away and told that their order would arrive on monday (2 days later)....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — not delivered - z26557073

 sunoxer on Sep 11, 2019
One Packet containing a sample part was booked for Dehradun on 6 Sep 2019. Doc No: Z26557073. This is important item was sent to us from Delhi for approval.
Till date it is not delivered but surprisingly tracking shows delivered.
The customer care number [protected] is not being answered.
I filled up complaint form[protected]. But nothing happening....
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — not received courier

 Aditya Takharya on Sep 10, 2019
A shopkeeper sent me a courier from Mumbai to Indore (Zip-452001) on 6th September with the consignment number M77006066. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir).Also, DTDC never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — not delivered yet.

 Vd. Vivek Sethi on Sep 10, 2019
I have used your services for sending medicines to my patient on friday, 06/09/19 from nashik city to mulund colony, mumbai bearing consignment no. P51422884. It's really very much appalling to know even at the time of writing this complaint (Today being 3rd/4th day excluding sunday) the consignment has not reached the related courier office from apex yet. Medicines (Declared on packet) were sent through your courier with intention it will reach next day but in vain. Even postal services deliver any consignment within 2-3 days.
I had high regards for dtdc services as i used to send medicines...
Complaint comments  Read comments Complaint category Doctors

DTDC Courier & Cargo — invalid consignment no.

 Sanika8282 on Sep 10, 2019
I have used dtdc services at model colony, pune office to send a parcel to ludhiana, punjab. I am not able to track the package. It is showing me data unavailable for the given consignment number online and on sms as invalid consignment no. I have attached a copy of receipt. Also customer care no. Call not being received. How do i track my package or know whether it's being shipped properly?

Consignment no. P52591355...
Complaint comments  Read comments Complaint category Other

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