DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3537
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
104
147
+91 80 2536 5039
[Customer Care]
107
168

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
3537
Pending
0
Resolved
42
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (786)

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DTDC Courier & Cargo Customer Care related pictures (786)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — Please return the courier to shipper tracking no - D32139047

 himansu sekhar swain on Jan 18, 2017
Dear DTDC
I have send a courier on 07/01/2017 vide tracking no is - D32139047. But I am wrongly entered the pin number 500002 instead of 560002. So I had lodged a request for this to forward to pin 560002 (case no- 05482806) but still now courier not delivered.
So I request if courier not deliver in pin code -560002 please return this to shipper address
Shipper address is below
Himansu Sekhar Swain
At- Sibaji Nagar
Po/dist- Nayagarh
Odisha-752069
Mob- 9938264652...
Complaint comments  Read comments Complaint category Mobile Handsets

DTDC Courier & Cargo — Not deliver my consignment

 Ari Sudan on Jan 18, 2017
I ari sudan kumar and i courier some important documents by dtdc on 10/01/2017 from nehru vihar new delhi to gurgaon and the consignment no. is Z08845671 and they dont deliver the document to the given address i also talk to the customer care they dont take any action and from 8 days they donot update the status of my courier and the last status of the courier is 11/01/17 so pls take some action to dtdc courier service so they deliver my consignment to the given address thanks...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Abnormal delay

 subrahmanyam mmv on Jan 18, 2017
I have booked a parcel of documents with a consignment no V33685525 on 16-01-17 from nellore, to hyderabad in an urgency mode package. to day is 18-01-17 12:37 pm still shipment was not delivered. they have collected extra charges more than usual charges, and they assured me that the parcel will be delivered in the next business day officer hours, with out fail. but it was not done. i have tried their customer care number of times. it was ringing but no one answered. this is a most irresponsible and cheating activity towards customers. worst service i have never seen....
Complaint comments  Read comments [2]Complaint category Other

DTDC Courier & Cargo — Not recieved my courrier for last 20 days

 Santos Bhatia on Jan 18, 2017
Hi all
This is to inform you all people that this DTDC is such a thakela courriers service that it takes 20 days to deliver its product within india. thanks god i have not dealt with this company for international services otherwise it would have taken months to deliver it products.
i have order a sari from mirraw onlines services and they told me that it is with dtdc for past 15 days. still they are delivering it. the details are as follows

order no -M603135345
Tracking no --- D31189712
Courrier company -- DTDC

The worst courier company...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — My parcel delivered to some one else

 Abbas Ali kha on Jan 18, 2017
I was to receive a courier from Delhi with tracking no p39605517 posted on 7th January and it reached Hyderabad on 10 th January but was not being delivered and I send them a tweet saying the same on 13 th and the shipment was out for delivery around 1 pm. I was at home waiting the whole day to receive the parcel, but to my surprise when I checked the tracking info around 8 pm I found that my parcel was already delivered. I made a complaint to dtdc they said because of Sankranthi there will be 2 day holiday and the complaint will be resolved by 15 th January, I also made same complaint via twitter...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Tempering of parcel (new clothes replaced by old tattered clothes)

 Namita66 on Jan 17, 2017
Consignment number Z14667259
Sent from Chandigarh to Kolkata on 12th January 2017
Sent a brand new lehenga and the parcel received has tattered clothes and few accessories missing.
Have lodged a complaint but have got no response except verbal assurance that the matter would be looked into.
My child had to attend a wedding and this lehenga was brought and parcelled and couriered by me only to my daughter who stays in a hostel....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Non delivery of Letter Dt. 12/01/2017

 Raj Sarella on Jan 17, 2017
Sir
I S Rajasekhar R/o Hyderabad send a courier letter on 12/01/2017 at about 5.15 PM Jeedimetla, 070, Balanagar, Hyderabad vide tracking Number H57938882, it was not delivered until now. the letter is very important to reach on or before 14/01/2017, so far it was not reached the destination i.e. AMITY UNIVERSITY HOSTEL HARYANA,
kINDLY DO THE NEEDFUL
THANKING YOU
yours fathfully...
Complaint comments  Read comments Complaint category Banks

DTDC Courier & Cargo — Undelivered consignment

 Saurabhjosh on Jan 17, 2017
My consignment was dispatched from bhopal on 10 Jan. Still not received. Even local courier point had received on 16th as confirmed by jaipur dtdc office.when I talked today to local courier point Mr.pankaj abused and misbehaved with me.he gave me reason to undelivered consignment that is llocked address.hence this address is a office which never can close between 8 to 8.Pl look the issue and resolve. And Pl teach to Mr. Pankaj jain on customer service. And I need apologise letter from him on his misbehaving.
M44538777...
Complaint comments  Read comments Complaint category Institutes

DTDC Courier & Cargo — Courier is not ready to deliver the item in home

 amarnath2k4 on Jan 17, 2017
My consignment # is z09360320. Yesterday the courier person called me and he said he is not ready to deliver the item to my home and rather he asked me to come and collect the item from their office Its so disgusting that the way the person talked to me. i would like to raise an official complaint in DoT if i wouldn't get the item in 1 day time. Request you to take disciplinary actions against the franchisee....
Complaint comments  Read comments Complaint category Health & Beauty

DTDC Courier & Cargo — Parcel not deliver

 Simarjit921 on Jan 17, 2017
I order Power bank on ebay and in tracking details showing that Parcel deliver through DTDC Courier Company and my airway bill number is P40871385 and on dtdc's website showing that parcel was delivered but they don't delivered my parcel to me.

The Courier Comapany was not Contacted me for delivery of my Parcel then i checked on their website and it showing the parcel was delivered but they are not contacting me about delivery of my parcel then how it delivered to me ?
i can't understand i want my Parcel will deliver to me !...
Complaint comments  Read comments Complaint category Electronics & Appliances

DTDC Courier & Cargo — Delivery of consignment

 Sing.Sundip on Jan 16, 2017
I have been a victim of pathetic service of DTDC. My consignment was registered under tracking id V32800357 which was scheduled to deliver to my address at Soyatkalan, Dist. Agar-Malwa, M.P.(465449) within 5 days as promised by them. Then i was given another tracking no which was Z02053706. It was registered on 24th of December and today is 16th January, i.e. it has been more than 20 days and i have no clue about my consignment. One thing is sure that they are not going to deliver to my address as they mentioned that my area is not under their service area, which ironically they were not able to...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Delivery of parcel

 neeraj150185 on Jan 15, 2017
Sir
It is to bring in your kind notice that your delivery person who deliver to rdc ghaziabad is intentionally deliver my parcel to my neighbour while address was clearlly mentioned and if any issue regarding address they can call so why he deliver my parcel to my neighbour. kindly inquire this matter as this is third time my parcel delivered to my neighbour without any prior information.Should i avoid using services of dtdc courier.Now a days lots of companies available to provide door to door services. please inquire in this matter and take suitable action with reply.

Thanks
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Document Missing

 Navya1993 on Jan 14, 2017
Hai, My name is Navya. I m from calicut. One of my friend sent me an important document throught dtdc courier service bangalore( hegde nagar branch). I didnt receive the document yet and not even a call regarding the document. When showed irresponsibility and not evn bothered whethr the document reachd or not. Please resolve this issue because the document is so important.

Dtdc customer care is also showing irresponsibility and they are closing the issue without resolving it. Please get me a solution to the earliest.

My consignment no is B39569010

My...
Complaint comments  Read comments [1]Complaint category Banks

DTDC Courier & Cargo — Not Deliver my courier

 ndfpdeep@gmail.com on Jan 14, 2017
Dear team
My Consignment number is - Z14136346 dated - 10-01-2017
I have Booked my very urgent courier from DTDC Courier Sec 4 Gurgaon on 10-01-2017 but still on date 14.01.2017 my parcel is not deliver
The parcel need to deliver to Dehradun, Uttrakhand
This is very worse service I have ever seen with any Courier company
The parcel is very urgent that's why I choose DTDC but this is very poor service by which I am suffering

Regards
Deep Joshi
Mob 9760210012...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Product not yet delivered

 digvijay golu on Jan 12, 2017
Dear sir,
this is digvijay bhardwaj .my acknowledge no. Z12251929. Its dispatched from delhi on 7th january but it was reached to uppal on 10th but after that no status and i made call to corporate office and uppal branch but no response of my call. what the hell is going that they are not giving response of my call and why they are delaying to delivered the product.

please contact me 9642377775/905672006...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Not received item after 2 month

 erpardeep07 on Jan 12, 2017
Dear sir
Tracking number of my consignment is- K92117566.
Item booked on 12 Nov'2016 and I mailing at official email of dtdc customer support but no is responsing.
Item not received yet 12.01.2017.
It is two month of item booked.No one is responding.
Item Sent from address-BgtPP TOWNSHIP, NTPC SALAKATI KOKRAJHAR ASSAM.
Item to be deliver
at address
APCPL JHARLI DIST JHAJJAR HARYANA.
Mobile number 09996553185.Dtdc is not responding to my mail....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Refused to deliver Courier at Home

 getbehl on Jan 12, 2017
I Maninder Kaur R/O Ranjit Avenue, Hardochanni Road Gurdaspur ordered a product from someone, My product was sent through DTDC courier service, I received a call frm DTDC Courier office Near Bus Stand Gurdaspur that they are unable to deliver my courier at my home address, i have to collect it form their office. They called me three days countinous to collect my courier from their office... I am living in Gurdaspur City..Why u r authorized such a person who can not able to deliver Couriers to home addresses......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Item not delivered

 shineankit on Jan 12, 2017
I sent a courier from Balrampur (U.P.) to Hyderabad on 16th December having 9 items. The consignment number is D31592274. I was told that it would be delivered in 10 days. I have only received 8 items out of 9 and was told that 9th is misplaced and I would be getting it soon.

It has been more than 15 days since I am calling DTDC but I haven't got any information about the 9th item. I have made hundreds of calls but either nobody receive the call or they are not able to tell me about it.
I am always told that I would be getting the details in a day and this is happening since...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Product not delivered

 Srilakshmi Dasireddy on Jan 12, 2017
I am lakshmi(7760180784) have to recieve a parcel with consignment number B37189192. My parcel reached Hyderabad and showing it at Gachibowli. Deliver boy(contact no:7331173618, name:sai) has called me and asked address. Later for 4 days he told he will send today. But till now it didnt reach me. later he stopped picking call. I called gachibowli office number(9299992409, ) a lady picked and told she will call back but she didnt. After that when I called, I got call waiting but she didnt picked nor called me back. Please look into this and make my parcel reaches to me. Please do to action on such...
Complaint comments  Read comments Complaint category Government Organizations

DTDC — Gas connection

 Juhi Rastogi on Jan 11, 2017
This compalin is regarding Fair Deals Gas agency in Sant Nagar. These people are just too clever . I have applied for a gas connection without stove and with one cylinder only for which they had registered my complain. On the very next day they were supposed to visit my place for verification of Gas ( whether it is as per standards or not). The person had told us that report can be asked by us within 24 hrs in their office. I had called them continuously for 2 days for which they reply that the report is not updated. On the third day they say that i have already a gas and a cylinder, hence they...
Complaint comments  Read comments Complaint category Utility Services

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