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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Jun 19, 2026

Complaints 11711

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1320

Unresolved

10391

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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DTDC Courier & Cargo reviews & complaints(11711)

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Address: DTDC, Howrah

I purchased sarees for my business purpose... It shipped from origin on 3/06/2026...Expected delivery showing 11/06/2026...But not received my parcel yet(19/06/2026).. And not showing any updates after 4th june 2026...last update showa it transit from howrah...I am already raised ticket on dtdc customer care.. But no use... I need my product... Plz take further action for my dispute

Tracking id - 7D[protected]
Courier...

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Dear DTDC Customer Service Team,

I am writing to formally raise a complaint regarding my consignment bearing tracking number B[protected].

The shipment status is currently showing as Delivered, however, the intended recipient has categorically denied receiving the parcel. This raises a serious concern regarding the actual delivery of the consignment and requires immediate investigation from your end.
br...

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Website: www.dtdc.com/in

My package reference number is Z[protected]

So I have ordered a package, and it is supposed to be delivered by DTDC, but instead of delivering my package, e they updated the status from their end as delivered. I didn't get any calls from DTDC that they are delivering my product, nor did I have any contact with them. I just received a message that my package has been delivered.

This happened yesterday (05/06/2026),...

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Website: www.dtdc.com

I sent a shipment from Pune to Mumbai. Despite several days gone it was still undelivered. So I raised a complaint to DTDC customer care.
As a result the manager at the destination hub got upset and they immediately returned the shipment providing a fake status that customer rejected delivery.
It was an important parcel and customer never rejected the delivery, Rather no one visited the recipent address.

I sent...

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Address: Choutuppal DTDC

This is bhaskar from Hyderabad
My contact number is [protected]
I booked a parcel through DTDC courier on 9th may 2026
They are not delivered the parcel
But the tracking is showing delivered.

I was complainted already 2 to 3 times
And also written mail also.
And also informed to sender person DTDC spoken with him.
The destination DTDC person is not responding properly.
br...

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Address: bowrampet

Shipment Number : 7D[protected]

The shipment should deliver 26th May 2026

I already paid, it still not yet delivered...

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There is a DTDC centre near by Pista House, Shah-Ali-Banda. I do not know if this centre is being operated with your knowledge or not because its address is not found on google but very other branch. They gave me their official contact number to be [protected], WHICH IS NEVER ANSWERED.

I went there on Thursday (14th-May) first time in the evening to handover 2 parcel for shipping to different locations with address details clearly...

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I am filing this complaint against DTDC Courier & Cargo Ltd for deficiency in service, negligence, and failure to deliver a time-sensitive consignment.

I had booked a courier through DTDC on 14 March 2026 with the following details:

Consignment Details:
- Courier Service: DTDC
- Tracking / AWB Number: D[protected]
- Booking Date: 14 March 2026
- Booking Branch:
1, Kodigehalli...

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Address: hebbal, kampapura , bangalore

I have an item to be delivered, it was delivered from my home town 8 days ago, but it doesn't reach me till now
i am in bangalore now and the item was delivered from bihar

i need my item as it was urgent and its been more than a week and my product is still now available...

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Address: DTDC Chennai Branch

DTDC Consignment B33332319 Still not delivered. Booked on Jan 9, 2026 from Bangalore to Chennai, and today is Jan 21, 2026. The document reached Chennai on Jan 12 and still hasn't been delivered. You have obviously lost my parcel and don't have the courage to own up.!!!

If you have lost my document, be upfront and let me know. I even called Mr. Sundar at your SRP Chennai branch[protected]. He mentioned on Saturday that...

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Address: MADATHILPARAMPIL, PARIYARAM P O, PUTHUPALLY, KOTTAYAM - 686021, Kannur, Kerala

Puthupally branch of DTDC in Kottayam District of Kerala (PIN 686011) is always playing the trick of calling me over phone and asking me to collect my consignments from their office. They try to impress upon me that my address (just 2 Km away from DTDC) is outside their delivery area and hence cannot be delivered. Every time I ask them to mark as my PIN Code 686021 is not coming under their delivery area so that my consignors will find other...

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I am writing to raise a serious concern regarding my shipment. The expected delivery date was 18th, but I have still not received the parcel. This delay has caused significant inconvenience.

Additionally, when I contacted your customer care team for assistance, the representative spoke rudely, used inappropriate words, and behaved in a harsh and unprofessional manner. This is completely unacceptable and not the level of service...

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Tracking ID is 7D[protected], this is partially delivered. One of its shipment is still not delivered. Delivery date was 5 Nov 25. complained so many times but still it is not delivered. pathetic courier service and worst company. They even dont have the grievance cell to escalate issue. People please dont use DTDC....

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Complaint against
DTDC
(Courier people)
Mumbai

Delivery ref #[protected]
Delivery made on 3rd October 2025

Your message stands as follows.
I23082740 is delivered on 3/10/2025 to RK AGARWAL Share feedback tinyurl.com/2aok4tvy DTDC won't ask for any payment OTP

Our grievance stands as follows against your delivery man.

What sort of arrogant and...

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Address: Kharghar, Sector 35

I recently had a disappointing experience with a DTDC courier agent in Kharghar, Sector 35, Navi Mumbai. The agent failed to follow company guidelines and was rude to me. I strongly suggest that DTDC takes appropriate action against this agent to ensure better customer service. This incident reflects poorly on DTDC's overall reputation, and addressing it would help maintain their standards...

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Address: CS6 802 Supertech Capetown sector 74 Noida

I am writing to formally lodge a complaint regarding the non-delivery of my consignment, despite the tracking system showing it as “Delivered.”
• Tracking Number: R6465762
• Date Shipped: 12TH SEP 2025
• Declared Contents: Medicines (urgent in nature)
• Status as per DTDC: Delivered on 18TH SEP 2025
• Actual Situation: I never received the package.

I raised the issue with DTDC...

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Address: DOMLUR BRANCH[B58] Address: ,,139/26 AMARJYO LAYOUT DOMLUR, KORAMANGA ONNECTION RING ROAD BANGALORE- 560071

My parcel (Tracking Number: [ H[protected] has not been delivered for nearly 5 months, and I have received no proper response from your end despite multiple follow-ups.
It worth 12000rs ....

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I have placed an order with makemydelivery on 13th Aug (AWB - D[protected]) and it was couriered through DTDC on the same day with an expected delivery date of 3-7 working days as per the policy. But I have not received the order yet even after raising the issue multiple times and after assuring I will be getting the order by 25th Aug. When I contacted the DTDC office I was informed that I will have the pickup the order from their office even...

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Address: Jogeshwari East

Respected Sir/Madam,

I am writing this letter to formally lodge a serious complaint against DTDC Courier & Cargo Ltd., regarding an ongoing issue of non-delivery of my prepaid parcel, false tracking updates, and uncooperative behavior by their customer service team.

I placed an order through a seller and the item was shipped via DTDC with the full courier charges paid in advance. The parcel was supposed...

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I, [Your Full Name], resident of [Your Full Address], hereby lodge a formal complaint against PaintWaint and DTDC Courier Services regarding undue delay, lack o[censored]pdates, and unsatisfactory delivery service which amounts to deficiency in service under Indian consumer laws.
Details of the Complaint:
Product Ordered From: PaintWaint (Online Order)
Order Date:[protected]
Dispatch Date:[protected]
Expected Delivery...

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