DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
6018
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032  [Customer Care]
up
1066
down
757
+91 80 2536 5039  [Customer Care]
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439
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555

Fax:
Fax:
+91 80 2551 4461  [Customer Care]

Additional info
Customer satisfaction rating
2%
Complaints
6018
Pending
0
Resolved
122
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (1658)

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — shipment redirected - consignment no. m74355701

 Roshanahmed on May 23, 2019
The consignment contains forms for a office. the office is open till 6 and Shipment was undelivered at 5:02. the remarks show shipment redirect. Reason?? Nobody knows. have also lodged a complaint to dtdc. Case# 14562042. not fruitful.
I am very disappointed with DTDC. This is the third time this is happening. And I don't know why i chose dtdc. I guess I won't be using it ever....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — complaint no5 my book my parcel

 [email protected] on May 23, 2019
Complaints No 5
Dear sir /madam
I am lambodara Bag I have to send some parcel on date 27/4/2019 N20690487, second one date 2/5/2019 N98851786, what happened to my parcel every parcel is hold? What about my first complaint, when I am tracking those parcel is showing some one is Delhi or one is Kolkata, are both parcel is in jharsuguda kindly advise what action will be taken, because it going to 4 weeks that parcel is very urgent to send NewZealand, I have call on this number [protected], [protected] but no one picking my call also please give me the right answer because the Dtdc staff...
Complaint comments  Read comments [1]Complaint category Business & Finances

DTDC Courier & Cargo — complaint no4 my book my parcel

 [email protected] on May 23, 2019
Complaints No 4
Dear sir /madam
I am lambodara Bag I have to send some parcel on date 27/4/2019 N20690487, second one date 2/5/2019 N98851786, what happened to my parcel every parcel is hold? What about my first complaint, when I am tracking those parcel is showing some one is Delhi or one is Kolkata, are both parcel is in jharsuguda kindly advise what action will be taken, because it going to 4 weeks that parcel is very urgent to send NewZealand, I have call on this number [protected], [protected] but no one picking my call also please give me the right answer because the Dtdc staff...
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — complaint no 3 my book my parcel

 [email protected] on May 23, 2019
Complaints No 3
Dear sir /madam
I am lambodara Bag I have to send some parcel on date 27/4/2019 N20690487, second one date 2/5/2019 N98851786, what happened to my parcel every parcel is hold? What about my first complaint, when I am tracking those parcel is showing some one is Delhi or one is Kolkata, are both parcel is in jharsuguda kindly advise what action will be taken, because it going to 4 weeks that parcel is very urgent to send NewZealand, I have call on this number [protected], [protected] but no one picking my call also please give me the right answer because the Dtdc staff...
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — complaint no 2 my book my parcel

 [email protected] on May 23, 2019
Complaints no2
Dear sir /madam
I am lambodara Bag I have to send some parcel on date 27/4/2019 N20690487, second one date 2/5/2019 N98851786, what happened to my parcel every parcel is hold? What about my first complaint, when I am tracking those parcel is showing some one is Delhi or one is Kolkata, are both parcel is in jharsuguda kindly advise what action will be taken, because it going to 4 weeks that parcel is very urgent to send NewZealand, I have call on this number [protected], [protected] but no one picking my call also please give me the right answer because the Dtdc staff...
Complaint comments  Read comments [1]Complaint category Business & Finances

DTDC Courier & Cargo — deviation from delivery protocol

 Abu Pusha on May 22, 2019
Consignment # z99494501 was handed over to dtdc at ludhiana on 18th may, 19. The delivery was expected in indore by 21st – 22nd may, 19. The consignment was being tracked on line as it contained important documents. By the afternoon of 22nd the status showed ‘delivered’ but physically it was not delivered. Dtdc satya sai office was contacted and after some time i was told to search and collect it from my mailbox which is in a common place downstairs amongst all the mailboxes belonging to building inmates.
It is a gross negligence and deviation from the usual practice; consignments are...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — not received courier after 4 days

 V.G GOLE on May 22, 2019
I send one courier from aurangabad to latur after 5 days over no one is responding in latur i tried many offices mid. Office naik chowk office after that i contacted your business manager mr. Shivanand shankare he is very lazy fellow i have given him document details and not picking my phone i tried him 20 times as my document is very important. Now he is sending sms send text messages
I required documents on urgent basis...
Complaint comments  Read comments Complaint category Education

DTDC Courier & Cargo — inefficient service

 Tapashi Basak on May 22, 2019
I have dispatched a courier from Kalna to be delivered to Sonarpur. However the courier boy refuses to deliver it to the specified address.I have been asked to collect the courier from the dtdc office.This is not the first time I had to deal with such a problem, the same had happened twice. Moreover I am extremely disappointed by the behaviour of the delivery boy. When I talked to him, he said me that the pin code in the address was too long and hence he would not be able to deliver it. Also I was very shocked by his harsh and insensitive behaviour. I am extremely disappointed by the services of...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — shipment undelivered

 aman baig on May 22, 2019
I have sent a international consignment on 13 of may 2019 from dtdc mla colony branch. The consignment ws suposed to be delivered with in 4 working days. But, still the documents in consignment is undeliverd. Reference number for the consignment was n20788903. I have mailed them for tracking query and raise quieries but of no use. Please look in to this issue....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — missing my product

 Sunaina Yandrapu on May 22, 2019
Im from andhra pradesh kothavalasa, i hv not received my parcel,,,, its showing in tracking that from may 4th that parcel is in vijaynagaram but those people are saying the product is not with them...
So now what happened with my product...???!!!

Whom shuld i ask???
What shuld i do to get it???
Is this the way u serve people???
Dont you take the responsibility???
If i wont get my parcel u, dtdc shuld pay back...
My track id
H13745375 dtdc...
Complaint comments  Read comments Complaint category Jewelry & Watches

DTDC Courier & Cargo — dtdc tracking no. n20823015

 khader basha shaik mohammed on May 22, 2019
Kindly update the tracking in order to follow up.

I believed on dtdc courier system, that you will have online tracking facilities. It was also said, while handing over the documents on 18th may 2019, they will deliver the documents within five days, and now almost 4 days over, still not updated in the system.

If you don't have courier services, please don't take the courier. You would have informed us, so that we manage to get other courier services.

Kindly requested to update.

Kindly do the needful on urgent basis....
Complaint comments  Read comments Complaint category Universities

DTDC Courier & Cargo — wrong status update on tracking site. fooling the customer

 Ambuja Kalia on May 21, 2019
From 18 may 2019 the online tracking of Dtdc for awb no Z99960161 is showing the it out for delivery and then could not be delivered because receiver was not available. But the truth is that delivery has not even been attempted. I have received no phone call from the courier office and I was at my address all the time.

They are trying to fool the customer. Who will be responsible if I loose the object which is there in the packet....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — my parcel. my books

 [email protected] on May 21, 2019
Dear sir
I am lambodara bag i have send one parcel on 27/4/2019 second one 02/05/2019 third one 09/05/2019 what happened to my parcel every parcel is in hold. When i am tracking that parcel some one is delhi or some one is kolkata what is this this dtdc is playing with me they told me one week but it going to four weak i am sending to newzealand hamilton that is the very urgent one of you have problem on your dtdc then why tooked my parcel from me already i am paying for that or now you are giving me the a shame for my people or my boss. I am giving you the address also but always you all...
Complaint comments  Read comments [1]Complaint category Business & Finances

DTDC Courier & Cargo — parcel not delivered but dtdc website shows parcel delivered successfully

 Aastha.Kapoor on May 21, 2019
The shipment was sent from bangalore to pune on the 8th may 2019. Yesterday, the status was showing as delivered but it's not yet delivered. And it's showing me invalid consignment number now. Tried calling but none of your phone number is working.

Sender address -
Bellandur,
Bengaluru, karnataka

Receiver address-
Hinjewadi phase 3,
Pune, maharashtra

Shipment no.: b63773475 &
Reference no.:[protected]...
Complaint comments  Read comments [2]Complaint category Movement & Delivery

DTDC Courier & Cargo — parcel not delivered to me n still showing delivered on dtdc website

 Bablu Yadav Agniveer on May 21, 2019
I was sent a parcel from delhi to mumbai at my place on 7th of may through dtdc courier. On 10th of may, at around 10 in evening, it was showing as delivered on their website. I i formed dtdc about this through a complain form availble on their website. I waited for 2 more days and informed dtdc about the same on 13th on twitter. I was told to wait n i'll be responded very soon. After a couple of days, i still kept on asking on twitter, i tried calling too, yet no positive response. Each time i was told that my complain has been registered and i'll be reverted back. I kept on contacting, n each...
Complaint comments  Read comments Complaint category Products & Services

DTDC Courier & Cargo — item inside of parcel missing

 jit sen on May 21, 2019
Hi, c89114903 consignment booked from trichy through agent ef526 trc-thillai nagar, cjb region[protected] as on 8/5/2019. Inside of the box was three different box including one wallet, three key ring and one silver chain. The courier received by my dad in kolkata as on 10th may as i was out of kolkata. I opened that box at night of 18th may once i come back and i found that the parcel was sheild but the packages was improper and once i open the parcel i found that two box was properly sheiled but the box for silver chain was open as the cello tape of the box cut by someone. I understood someone...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — I did not receive the courier nor am I able to track the shipment.

 Atm_ua on May 20, 2019
Hi,
The courier was sent from Kolkata to Kerala(Pincode:690513) on 15/05/2019 through DTDC COURIER & CARGO and I haven’t received the courier and I am still not able track the shipment. My consignment/tracking number is P20543688. I sent a mail to [email protected] and they are saying my Consignment number is invalid. I want immediate action taken against this issue or I will proceed legally to get my courier. This is very irresponsible attitude of DTDC and strict measures should be taken. I as a customer demand immediate redressal as soon as possible. How can we trust DTDC if it...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — I did not receive the courier nor am I able to track the shipment.

 Atm_u on May 20, 2019
The courier was sent from Kolkata to Kerala(Pincode:690513) on 15/05/2019 through DTDC COURIER & CARGO and I haven’t received the courier and I am still not able track the shipment. My consignment/tracking number is P20543688. I want immediate action taken against this issue or I will proceed legally to get my courier. This is very irresponsible attitude of DTDC and strict measures should be taken. I as a customer demand immediate redressal as soon as possible. How can we trust DTDC if it is this unreliable?...
Complaint comments  Read comments [2]Complaint category Movement & Delivery

DTDC Courier & Cargo — non receiving of consignment

 Saroj Kumar Udgata on May 20, 2019
My son has sent a consignment of books and clothes at pondicherry University on 10.05.2019 vide consignment no. G90706247.
Unfortunately we have not received yet. On tracking we found that the consignment has moved to Kolkata instead of Cuttack.
Please look into the matter and deliver the consignment.
Thanking you
Saroj Kumar Udgata
Plot no 6f /1090
Sector 9 cda cuttack 753014...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — my consignment is not delivered after choosing fast delivery options and is in redirected state.

 AnjaliB24 on May 20, 2019
My consignment no. C88896119 is in "Consignment Redirected" state. I sent it on 15th May, and today is 20th May and still undelivered. It was urgent to be delivered. When I complained I was given several no. of Lucknow branch and none of them were correct. I don't know after choosing fast delivery options why it is still pending. And also the branch staff at Mahanagar and Chinhat Lucknow are very rude with their behavior. They don't know how to talk to their customers. I want my courier status asap and to be delivered at the destination. For 3 days it's been circulating inside Lucknow but not being...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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