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DTDC Courier & Cargo Complaints & Reviews

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Last updated Sep 28, 2022
Complaints 11102
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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

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+91 80 2536 5032
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+91 80 2551 4461
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DTDC Courier & Cargo reviews & complaints(11102)

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC Courier & Cargo — Delay in Courier Delivery more than 10 days and not proper Reply given By Staff.

My Courier not yet dispatched by the dtdc after multiple follow ups they shows the status on yesterday that out for Delivery but i not received my consignment yet and officer of indore branch didn't response properly of A. B ROAD BRANCH and i also email to them for my issue but didn't recieved a single reply from them. There is my important documents but they are not provides me yet too much Pathetic services provided by them Very Disappointed...
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I have ordered 3 potted plants which were supposed to be delivered via DTDC. The courier agent called me and refused to deliver at my doorstep, which is 3rd floor apartment and instead asked me to come down and take the products from his convenient zone. Mind you it is late evening at 7:00pm and I'm a female. Since the items were quite heavy for me to manage alone I insisted him to come to my 3rd floor via elevator. To which he threatened...
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I have given a consignment number K57019398, the picture of the same is attached herewith by an online seller Gargi Mishra from Rajarhat Newtown area through one of your franchise, 2-3 weeks back. Today 28th Sep 2022 when i was checking the same it is showing different destination. How is this possible. I guess a huge fraud is going on. Please i request you to look into this matter urgently.. Till date i have not received my product ..its...
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Was showing out for delivery since yesterday but no one called for delivery and today it's showing office closed and door locked and CIR AWB NO D 24051895...
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My steel trunk with track id D24573388 was supposed to be delivered till my address in nabagram, but the DTDC branch of berhampur is not doing it instead they are asking me to come and collect it from them. I had clearly told and confirmed before booking that it would be delivered till the address mentioned on the package. It is very wrong on the company's part to treat their customers like this....
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I Ravi Kumar had sent biscuits if Karachi bakery from kamlanagar branch booked to greater Noida on 22/9)22
Today it reached them with two boxes of exclusive biscuits fully empty and three half eaten
My friend a retired army colonel has sent me the pics
What is your answer
Need arises u will file a complaint and consumer forum here at Hyderabad against DTDC...
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Hi,

I had opted for speed post delivery of some urgent paperwork on 23rd September evening from Bangaluru. I was informed that it will reach Kolkata and be delivered by Saturday evening.

The tracking number - E76849222. Saturday evening I get a email stating that attempted delivery but failed. Neither me or my father (to whome the package was being delivered) got any call from the delivery person. I don't know...
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For online purchase, the package (with Tracking No. D[protected] has reached the destination city (Hyderabad) on 14/09/2022, and today is 26/09/2022, but still the package not delivered. Have called DTDC customer support 2 -3 times and raised the concern or ticket but still nothing happened. Not sure what kind of service DTDC is providing.?
By this time, I would have personally carried the package and travelled to Hyderabad to give or...
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I have ordered 2 soaps from Rathira Ayurveda (Order #[protected] on 31-Aug-2022. They sent the soaps in DTDC courier (Tracking #D[protected].

DTDC people updated the courier status as delivered on 14-Sep-2022 but I did not receive the courier yet. It was OTP based delivery. I did not provide OTP to anyone and no one called me for parcel delivery but they updated the status as delivered without delivering the parcel....
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Their official site tracking is not working but I tried track my parcel From given link it was successfully tracked down https://trackcourier.io/...
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Am from Chennai. My DTDC courier with Tracking number(T[protected] says delivered on 12th September but so far i did not receive my courier. Neither did i get any calls from delivery person on 12th Sep.

The disappointing thing is that Shipment tracking is marked as Received by Office colleague when actually the rightful owner has not collected the parcel. There is no Receiver phone nor name nor email mentioned. I am at a loss...
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On 19th September, a parcel was booked under my name to be sent to delhi till 22nd September positively as it was an urgent courier. Also it was booked for airline but DTDC people sent it by surface knowing that it was urgent without even consulting the recipient or me. It was supposed to be a gift for a person whose birthday is now passed and the courier is still not delivered and it’s 24th September now. At first they took express shipping...
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My parcel with tracking V65682407
has not been delivered yet. I sent it on 20/09/2022. I was told it will be delivered in 1 day.

It was an urgent delivery and it has still not been reached.

I have tried calling customer support multiple times but they are not helping....
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My product with tracking number D50144750 found empty, even i called the delivery boy he told me that this parcel was of 30 k.g and denied to gave the contact number of dtdc
Firstly it was a smart watch, so how can it be of 30.k.g
Secondly how he was not having the Contact number

The delivery person took 10 minutes to reach my home after calling me from 10 meter away from house,

This was my 1st...
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Gentle Reminder...
Waiting for your reply, nobody is replying.
Kindly note that DTDC courier is responsible for all my loss Happens. I will take necessary legal action against responsible authorities who are responsible for the same.

Best Regards,
Adinath.

On Tue, Sep 20, 2022 at 10:38 AM Adinath G wrote:

REMINDER...

On Mon, Sep 19, 2022 at 9:39 PM Adinath...
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I posted a courier with bill on 17th August from Gurgaon, Delhi to PVR anupam Saket, Delhi.

Today (20th September) I came to know that courier has not been delivered when I called PVR to check with the payment release status.

DTDC representatives are saying that they tried to deliver the courier 4 times but it was locked. PVR anupam Saket have their own security guards at the entry gate 24X7.

There...
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Hi I sent my package to Faridabad and DTDC delivered the courier in Gwalior. How can this be possible if the the address is of a different city and they are delivering it in the different city. It was an important document and I asked them to sent it back by calling on customer care. But I didn't get any response till now. I tried to follow up but the phone number is not reachable....
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I live in Hyderabad and had ordered a package from a Jaipur based online shopping store worth over Rs. 4000. The business uses DTDC. They shipped off my package fro Jaipur on 8th Sep 2022. The package reached Hyderabad on 9th Sep 2022. Since then, it has been bounded around in different DTDC branches in Hyderabad. It was supposed to reach me on 12th Sep 2022 but hasn't reached me yet and today is 20th Sep 2022. I have been calling them every...
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Courier person has picked my documents from home delivery and address mentioned on it was wrong and courier has been stuck in delhi
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    I despatched a courier U19396727 from dtdc meerut to hosangabad (mp) in 15 September 22 but its not delivered yet 19/09/22.
    dtdc delivered the courier to Guwahati...
    I had go to dtdc office .. He didn't entertain me ...
    My client cancelled my order due to this ...
    Samples has not delivered..
    Who bare this loss.....
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