DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4473
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
up
328
down
357
+91 80 2536 5039
[Customer Care]
up
189
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289

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
4473
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (1044)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier Service — misbehavior of the courier service agent with customer

 Muradnagar on Nov 18, 2017
Courier service agent was misbehaving with me and talking very rudely. Even he charged me money for cancellation of the order. He charged 100rs. for the receipt of the order which I cancelled. And the wife of that agent was using very abusive language. I request u to take strict action against him. He is from muradnagar, gzb - 201206 near ofm gate....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — dtdc shipping: tracking no. f10705812

 kanna1985 on Nov 18, 2017
Hi All,

Just to inform you that we have place an delivery order on DTDC on 14-Nov-2017 and suggested us that, it will be delivered on 16-Nov-2017. On 17-Nov-2017 we tried calling and they are not picking up and till today it is not delivered yet.

Branch Number is [protected].

Could you please take this in high priority and I requested because 17th Nov is my Wife Birthday and I sent gift but no Use finally.

Regards,
Ajesh...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — undelivered shipment

 satish koppishetty on Nov 17, 2017
Hi,
Myself satish, I got bad experience with DTDC courier. It's a worst courier I seen in India . From AP to Mumbai it takes more than 1 week for delivery. It's better to send by India post office they are sending fast . I will give this feedback to my friends too. I will tell them not to send any shipment from DTDC courier. I will write in social media site also, so that everyone should know about ur courier service....
Complaint comments  Read comments [1]Complaint category Other

DTDC Courier & Cargo — hosur dtdc worst service experience

 Divyaa Karunanidhi on Nov 17, 2017
Am from Hosur and My courier consignment number is C78306392. Am following up to receive it for the past three days but couldn't.Am receiving irresponsible answers from the concerned hosur branch.Am not even getting the status from them. The answer I received was the "courier is not with the delivery boy and also not in office, we will check the status and tell you" .But never received back call from them. Even after calling and complaining repeatedly I haven't received the courier. Am supposed to travel today with the courier but couldn't as I havent received it yet.

I have been...
Complaint comments  Read comments Complaint category Employees

DTDC Courier & Cargo — returned shipment

 gokulsonawane on Nov 17, 2017
Hi,
I have done shipment from Nasik, Maharashtra to Helsinki, Finland with
AWB reference number N98114523 but due to medicines constraints, it is
returned back to Mumbai on Sept 06. Unfortunately the package is not
returned to me till date. I am following up with DTDC from long time but till date i have not received the consignment. Regret to say but DTDC is unaware about the international formalities for which i am unnecessarily paying the price both money and physical stress. I will appreciate your help in this regards....
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — not taking feedback and cheating with wrong tracking no

 Devadutta Mohanty on Nov 17, 2017
DTDC courier service is cheating with giving wrong consignment no (D39595456), it always shows that item received but not showing the current position and also not showing the expected delivery date. When i tried to complain about it no one is responding and their feedback system is not responding. Hope this company is a partnership with fraud online companies, which cheat people by giving false courier no e.g Comparedth.in, Healthmug.in etc....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — shipment not delivered

 nahuja on Nov 16, 2017
I had shipped one parcel on 11th november but it is not yet delivered. Since 13th nov., 2017 it is showing not delivered and no body is able to provide me a specific reason. Everytime i got the same response that our team is working onto the matter, we will update you. Every body is giving me one or another number to contact but not getting any satisfactory response. I am worried about my parcel, these people are least bothering about it. Not satisfied from their service....
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

DTDC Courier & Cargo — education document

 sarthak zambad on Nov 16, 2017
Sir, my father sent a document (Worth rs 1000) from amravati to pune m56205609 it shows delivered but on 10/10/2017 but uptill it dont get me!! When i try to call or visit dtdc kondwa office they are not beheaving properly!! And said that we cant do any thing and they said that u go to police and do anything we dont care!!! And misbeheave and use bad words!!! Sir what can i do i have to submit that document on 20/11/2017 otjer wise my admission get cancelled!!! Sir plzzz inform me what should i do
Mob no-[protected]
Email — . Sarthakzambad11@gmail.com...
Complaint comments  Read comments [1]Complaint category Universities

DTDC Courier & Cargo — courier not received even after 31 days

 Sagarbhor001 on Nov 15, 2017
Tracking id - n98246428
Reference number - [protected]
Courier was sent from pune india on 14 october to berlin germany.
Its been 31 days and still waiting for courier to arrive.
Customer service is worst. No one pick up calls, if picked up answers rudely with negative attitude.in-spite of charging heavy money service is #.
The courier was returned without asking sender or receiver which is immoral.
Officials are not even responding to calls which is degrading company image.

I want my courier....
Complaint comments  Read comments [1]Complaint category Other

DTDC Courier & Cargo — delivered to wrong address

 Kaachi on Nov 15, 2017
I have not received the courier even after a week and the executive at eluru dtdc branch says that its delivered to a wrong address in rajamundry where as the original delivery address was dharmajigudem (Via., eluru)... The tracking id is v40287206.

The parcel is required in urgency.

I have attached the courier receipt herewith. Please resolve it at the earliest.

Thank you....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

DTDC — non delivery of parcel z36764611

 Eye+ Show Room Delhi Vikas Marg on Nov 15, 2017
Dear concern this is to inform you that we made a parcel courier from your dtdc vikas marg branch on 23rd october which was suppose to be deliver at building no - a/4 flat no-51 kundan garden, uti officers flats near sndt university juhu tara road, santacruz west, mumbai-400054.

Concern person: ram sharan ahuja [protected]/022-40104193.

After doing several followups from customer he didn't get his parcel.

Request you to please look in to this and do the needful.

Seeking for your response.

Dinesh k parashri
Titan eye...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — i am complaining about delivery...

 Shruti baweja on Nov 15, 2017
Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
It has been 3rd day i have not got my courier yet. They should understand the term urgency. This is the last time i have used this courier service from now onwards it is a big no.
Kindly deliver my courier to this address
Plot no.29 her palace womens hostel
Sri samjndeeswari nagar
Potheri 603203

Contact no. [protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — worst delivery service

 Bhushan A. Shirodkar on Nov 15, 2017
This is the worst service given by dtdc took 9 days to delivery parcel from ludhiana to goa
I thought service guy coming walking to do delivery

Dtdc are not doing cherity work, you are doing business

Your case no. Is 09400907 for dtdc c/n no. Z35753809, we will revert soon with further details.

Waiting how they solve my issue

Very upset with dtdc

Parcel stil not delivered

Regards
Bhushan shirodkar
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — non delivery of parcel

 Vijilesh NP on Nov 14, 2017
My parcel no r 27190815 booked from calicut on 07 nov 17 to sukna cantt darjeeling wb has not been delivered yet by dtdc. Plz deliver d parcel imdtly which contain some life saving medicines. Sms status delivered nd collect by self is not understood. I lodged complaint twice but no response from dtdc. I wil file case in consumer court if any loss of my parcell....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — too much delay for, package delivery

 Himanish011 on Nov 14, 2017
My package was given on last wednesday. It was to be delivered from west bengal to pune by last saturday only. But till yester i haven't received the package, and didn't get any convenient response from dtdc brunch.
Address of package taken:
P. O - kakdwip, south 24 parganas, west bengal.
Delivery address:
Dtdc brunch, nigdi flyover, nigdi, pradhikaran, pimpri - chinchwwad, pune 411044...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — headphone sent by courier has not been refunded

 Awadhesh Kumar Gola on Nov 13, 2017
Sir, i have send my headphone by courier to return to amazon seller services pvt limited plot no 33, bolck a
Mohan cooperative industrial estate
New delhi - 110044
It has not accepted by amazon due to some problem and it was returned. But i have not got till date and its tracking is not shown after 10 nov 17. Please solve the problem as soon as possible. Send my box soon and resolve problem....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

DTDC Courier & Cargo — packet loss and no response

 Pooja Pankaj Sharma on Nov 13, 2017
I have send courier of medicines from dtdc sec 63 branch. The tracking no is z39524885 on 24th oct 2017. The courier was sent to gurgaoan but unable to deliver due to address not found. I keep on calling preeti who is gurgaon branch but they say dey have sent the courier back in noida branch and told to call manoj mehta, i called mr mano mehta but he always keep my call on wait and said he is unable to contact preeti from gurgaon branch,. The medicines are expensive. Who will bear that expense? I am unable to get any proper response from any person in dtdc its all passing the ball. I am highly dissatisfied,...
Complaint comments  Read comments [2]Complaint category Real Estate

DTDC Courier & Cargo — applied additional tax on courier after delivering product to uk

 MohiniKindarle on Nov 13, 2017
Hi team,

Reference no: n98347610
Date : 24th oct
Destination: bradford uk
Courier office: new sanghavi pune

My parcel delivered on within time but receiver got letter from feddx to pay additional charges at 18gbp. I was not aware before courier that parcel to uk. No body told me this charges and i already paid required amount for courier that is rs3800
I contacted courier office located in sanghvi pune. But they are not providing any answer. Could you please let me know why additional tax applied on courier,
I think dtdc service...
Complaint comments  Read comments [2]Complaint category Food

DTDC Courier & Cargo — consignment not delivered

 Rajashree Sonde on Nov 13, 2017
Dear sir,,
I had sent a parcel in the diwali dhamaka counter which was put up at chitale's franchise shop in aundh, the date is recruiting is 15/10/17 and the ref no is *n98342858 *, it has not been delivered till date, tracking says the no is invalid. I have been made to run from pillar to post by various branches of dtdc, and no one is ready to take the responsibility, i hope it will be looked into, otherwise i will be forced to take legal action against dtdc.

Thanks
Rajashree sonde...
Complaint comments  Read comments Complaint category Products & Services

DTDC Courier & Cargo — track id is not found on your tracking service

 Romal Patel on Nov 13, 2017
I had pay 800 rs for shoes to one customer and he had transfer miney to his main sellers and after then he send me dtdc courier receipt, but still my data is not avaible on your tracking service, i paid money on 7 november and i got receipt on his next day, i don't know what is happening in your service, i still wait of my courier as i live in sojitra, gujarat, india
I also given full datails of my address
I request you sir that do some needfull and sent my courier as fast as possible...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

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