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DTDC Courier & Cargo Complaints & Reviews

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Updated: Nov 26, 2024

Complaints 11628

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1312

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10316

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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Parcel not delivered tracking status falsely marked its delivered and signed by stranger

courier not received yet

parcel not delivered but tracking status says its delivered

Package missed/ Stolen by the courier

Complaint regarding Courier

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Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

displaying that no data is available, for my awb number

parcel not delivered yet every time it was showing could not attempt (dir)

Not Delivered But status says DELIVERED

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints(11628)

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This mail is to write against the services provided by DTDC Courier & Cargo

i have no idea what kind of services are DTDC people providing
people in DTDC office are illiterate and extremely arrogant.

They have to delivery the courier with incorrect Pincode number . As soon i have noticed about the wrong pincode, raised the request to the DTDC for changing the pincode and delivery to the Correct address...

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Address: DTDC dombivali

I had couriered one item and it was supposed to deliver from Mumbai to Odisha Dhenkanal. At the DTDC courier office, they checked the pin code and confirmed the pincode that service is available. After few days, came to know, service is not available. It was one important item which did not deliver at right time and it returned back to me.

Such pathetic service DTDC is that people should boycott this courier....

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I had sent the package on 9th Sep from Hyderabad to Mumbai. I was given to understand that the parcel would reach in 3 to 4 days' time. Even today, the package has not been received by the party. The AWB is H49183229. Your website says the package is at Sakinaka for 3 days. It could not be delivered to the final destination which is 10 minute drive from your sakinaka office. Pls resolve this immediately...

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Address: Bangalore, Karnataka

Dear Team,

I am writing to express my disappointment with the service provided by your courier representative from DTDC. This is not the first instance o[censored]nprofessional conduct; there have been multiple occurrences.

Today, I was expecting a Cash on Delivery (COD) courier. Despite being prepared to make the payment, the courier was not handed over to me for the mere verification of customer details on the package....

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Address: Amaravati

Website: Naruto shippudun

Sir Naruto shippudun in Telugu is not coming in Telugu we are waiting for Telugu language but you are not telecast in Telugu you all ready realised telugu promo tell me why delay the program plz...

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I ordered some products from the site https://thecuratedstoreindia.com on 23rd May and they sent my order through DTDC (tracking number: 7D[protected] and it was supposed to be delivered to me on 1st June i received a message that day which said it was out for delivery for at around 11 am I waited the entire day no calls nothing later that evening I get a message saying it was delivered to (stranger's name) i did not receive my package and...

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There is no information about my courier, the status says Not Delivered(PAPERWORK REQUIRED-(OTR)).

no one is picking up the call....

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I send a parcel as box but received it as a tampered package. Items missing. No response even after 24hours. They are mentioning that they are not responsible...

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I am filing a complaint against DTDC for their failure to deliver my consignment (Tracking Number: C[protected] and their lack of response to my multiple inquiries.

Details of the Complaint:

Consignment Tracking Number: C40627112
Date of Shipment: 27th April, 2024
Issue: DTDC's records indicate that the consignment has been delivered, but I have not received it. Despite several emails sent on 23.05.2024, 24.05.2024, and 25.05.2024 I have received no response from DTDC's customer support, as they replied as Ticket Resolved.
Request for Information: I have repeatedly asked for the exact delivery address and proof of delivery (including the recipient's name and signature), but these requests have been ignored.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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S

SubhabrataSana

Jun 8, 2024

Please update any positive.

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Courier was booked with the tracking ID B25419512 on 15th May 2024. The recipient pincode has been updated wrongly in their system and the courier has not reached till now. The status in the portal is updated only till 16th May that it has reached Neraluru Branch. I have been literally following up via calling to the customer care and writing emails. But till now there is no response from them.

Its too sad to know that they...

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Website: [email protected]

I have a courier with Tracking number as D91446716 which was shipped from Sirsa on 11th May. It is supposed to be received by 15th May in Bangalore.

But even after multiple follow ups the courier is not yet received by us. Today is 27th May. Status on tracking portal is last updated on 15th that shipment is in transit from Bengalore Apex branch to Neraluru branch.

This is worst ever service I have seen from DTDC....

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Address: Rewa

I am writing to bring to your attention a serious issue regarding the non-delivery of my consignment with the tracking number CN V77803523, which was entrusted to DTDC for delivery. The estimated delivery date (EDD) provided by DTDC was 14th May 2024, yet as of today, the consignment has not reached its destination.

DTDC CN: V77803523
Origin: REWA -486001
Destination: COIMBATORE - 641002

Booked...

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My package ( Tracking No: D0257920, Booking Date: 26st apr'24) was supposed to get delivered today (4th may'24) to Villupuram, Nattarmangalam (Pin Code: 604 206).

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".

The address provided is definitely correct and the delivery person did not even call once on the phone number provided.
br...

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I was supposed to receive a package with reference id 7D[protected] today 4th May 2024 and it showed that it was out for delivery at around 1:30PM. But then at 4:00 PM, it just showed DELIVERED, but it was not delivered. nobody called to receive the package and it doesn't show who it was delivered to. It just says null. I really need this package urgently as it has components for my college project. Please try and solve this issue asap ....

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Dear Sir,
One of my parcel ( Tracking no. D[protected] booked on 24/04/2024 from Bolpur, Birbhum, West Bengal to Garia, Kolkata West Bengal, but not receive my parcel till date.
Destination pin code - 700084
with my humble request please solve my issue as soon as possible.
Tracking screen shot attached.
Thanking you,
Sourav Mukherjee
[protected]

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

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For U29541579 cosignment number, the address is showing as incomplete or wrong CIR.Where as Pin code and Address is correct as per details provided.

Why its showing as incomplete address? And please deliver it as soon as possible...

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Address: 577003

Tracking ID: K67061385

Parcel is not delivered, but in DTDC parcel tracking status says its delivered. No one has contacted regarding the parcel. I urge them to show the delivery acceptance slip, parcel delivery person must have signed it himself/herself. It can't be a mistake. Its a case of theft. None of the regional offices are responding to the calls or anything. Even raised a query with their custom services ticket id: 11688017. No one has responded regarding this.

Apr 15, 2024

Complaint marked as Resolved

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Apr 15, 2024

Updated by venkylm10 Got reply from the respective branch and finally my parcel got delivered today, 15th April (Mon). These guys have faked the delivery status on 13th April (Sat), to show that the delivery was done on time, to avoid a holiday gap. Even though I finally got the package somehow. But this step shouldn't be followed. Anybody will get tensed about the package, DTDC won't refund the whole package cost later on, if something really gets missed.

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My parcel was booked on 30th March from Chennai to Pune. It’s been 4 days tracking shows no updates. The last update was on 1st of April.

Tracking ID - C40066104...

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Address: RANPO SIKKIM - 737132

Website: DTDC.IN

Awb : 7d[protected]. Shipment booked via dtdc, piced up on 13th march 2024, estd. Delivery date : 19th march 2024.
On 16 th march, order is marked as delivered whereas, recipient hadn't received the same. Upon investigation, found delivery agent attempted a fake signature & did not actually deliver the product.
Product is yet undelivered to recipient.
Hub code : k82,
located at rangpo sikkim, 737132...

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Address: [email protected]

We have book one shipment to Chennai from Shirdi DTDC office by POD No 7X5676021 dated on 1st March but same is showing delivered at Goa insted of Chennai

We have taking followups from 4th March from local Shirdi DTDC office Mr.Kadari but not given proper solution also they have changed POD without any intimation and provided New POD 7X5676121 but still same not delivered.

Regards,
Mahendra Gore
Branch...

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