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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 17, 2025
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DTDC Courier & Cargo reviews & complaints(11653)

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K
KalpitaDesai
Mar 17, 2025
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Cheating

Address: Flat No.403, Krishna Kalp Apartment, Shree Swami Samarth Nagar, New DP Road, Katrap Road, Badlapur East 421503

A few days ago, on March 6, a courier of mine was coming from DTDC. I also received a message of 1 OTP from DTDC. But in the evening, the delivery person did not call me, did not ask for any OTP from me. The reason was given as the door was locked. I received the message of the same. When the message came, I was at home. When I contacted DTDC customer care, they told me that my courier would come the next day. And similarly, the next day,...
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Complaint against

DTDC COURIER
MUMBAI

Their email ID
[protected]@dtdc.com

Subject
Cheque book delivered to the criminal people of our society against heavy bribe by your delivery man.

Reference number
X92979550

Customer reference number
CHB[protected]

1 The above packet consisting cheque book of Yes Bank...
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Raviteja Pinnamaneni
Feb 15, 2025
Mar 13, 2025
This thread was updated on Mar 13, 2025
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Product missing in transit and response is very rude

Address: 4-5-16/3/1, Vegivari chavidi street, Kovvuru, 534350

Hi Team,

I have a package with tracking number H82281081 with DTDC, it reached my nearest hub on JAN 2nd and not yet delivered to me, I have sent email to thier customer support and called customer care, they investigated and responded today saying that package is missing in the transit, They have also asked me to provide the content inside package and proof of payment and I provided, there were 3 sarees in the package and...
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T
The Libas Store
Feb 8, 2025
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delivery status not updated for awb i49371499

The shipment having awb I49371499 has been delivered to the buyer but the delivery branch is not updating the status as delivered and using the cash on delivery money Rs 13662 collected from the buyer for personal use. even after raising the complaint with Bijapur Branch Manager Mr. Sanjeev Kulkarni for 2 months to get the status updated, he kept making false promises to resolve the issue and ended up stop responding to the calls. please...
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raoshilpa2007
Jan 15, 2025
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Parcel booked pon 6th Jan and not delivered till today 15th Jan

Please be careful while choosing the courier service
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    T
    TheInvincible
    Jan 13, 2025
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    delayed delivery for 7x150277879

    The parcel that was scheduled for delivery on the 9th has still not been delivered. Could you please escalate this matter or forward it to higher management? Additionally, will your team take responsibility if the parcel is damaged or its contents become stale? I kindly request a discount voucher or a refund as compensation for the delay.

    Additionally, I am writing emails to the customer support everyday and there's hardly...
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    Address: 6-78/1 Faqruddin colony Mannaekhelli Tq chitguppa & Dist Bidar-585227

    Dear Sir/Madam,

    I am writing to file a formal complaint regarding the delayed delivery of my parcel by DTDC Courier. The parcel, which was supposed to be delivered to me, was marked as "Out for Delivery" two days ago. However, despite the status update, I have still not received my parcel.

    Here are the details of my complaint:

    Tracking Number:D82643044
    Order Number:7D[protected]
    Expected...
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    A
    Alvinjase
    from Coimbatore, Tamil Nadu
    Jan 8, 2025
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    Consignment not delivered urgent medicine

    Address: Coimbatore

    A parcel was sent from Coimbatore with destination within Coimbatore, on[protected]Saturday), to be delivered by[protected]Sunday), till today[protected], the consignment has not be delivered, the status shows out for delivery, the customer support has been contacted every day but still not delivered....
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    P
    Pratham Math
    from Dharwad, Karnataka
    Dec 13, 2024
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    Resolved

    About a package from dtdc

    Awb number -I35541256 The package has been sitting in neelmangala apex Banglore for 3 days and my delivery location is 400kms away from that location.I contacted the costumer service raised a complaint but didn't get any help from them....
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    P
    Pdsaha
    from Kolkata, West Bengal
    Dec 10, 2024
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    Non delivered items

    Address: Saltlake Kolkata

    Last two days, I am getting the message that the item will be delivered today and put for delivery but till now no item was received.
    Please do the needful as soon as possible. From Kolkata. The item was very important items and was not delivered till now...
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    AWB/ Consignment number - H44731419 is showing that the order is delivered on 30/11/2024, but I haven't received the item yet. When I contacted the DTDC courier service regarding this matter, they are refusing the home delivery and asking me to collect the product from their office. As it was inconvenient for me to collect it from their office, I asked them to cancel the order and they refused that too stating that they already updated that...
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    L
    Lucky@88
    Nov 26, 2024
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    Courier missed in Whitefield branch , Bangalore

    This mail is to write against the services provided by DTDC Courier & Cargo

    i have no idea what kind of services are DTDC people providing
    people in DTDC office are illiterate and extremely arrogant.

    They have to delivery the courier with incorrect Pincode number . As soon i have noticed about the wrong pincode, raised the request to the DTDC for changing the pincode and delivery to the Correct address...
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    A
    ArdraRam
    from Jalandhar, Punjab
    Nov 25, 2024
    Nov 25, 2024
    This thread was updated on Nov 25, 2024
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    Package not delivered even after 1 month

    My package was sent a month back on October 26th of 2024. Till this date there has not been an update. I have contacted the DTDC customer care multiple times yet all the time they were clueless about what was happening. I want a complete compensation from DTDC for the contents in the package which was expensive and the shipping fee and also the mental distress they have caused me. This is a serious issue as it happened because of the negligence...
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    J
    Jayesh Bandodkar
    from Delhi, Delhi
    Nov 25, 2024
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    Non delivery of consignment for more than 10 days

    Address: Panaji Goa

    The consignment no K43892504 was booked on the 14th and reached Panaji on the 18th. However, it has been sitting at the Panaji branch without any notification or further action to connect it to Ponda for delivery. This consignment is for business purposes and is extremely critical.

    It is disappointing to witness such a lack of responsibility from the branch executives. What’s even more concerning is that, despite my efforts...
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    C
    ckmsl
    from Belgaum, Karnataka
    Nov 15, 2024
    Nov 16, 2024
    This thread was updated on Nov 16, 2024
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    Fake delivered in web status

    Address: Hyderabad

    The tracking number is 7x[protected]; showing as delivered but that is fake. Called the customer service several times and one insisted that it has been delivered and the other said that it will be delivered as soon as possible. The building has CCTV and it should be easy to verify. They have send me an SMS with an OTP but so far nobody has asked for the OTP. How the item can be delivered without OTP?...
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    S
    Sudha85l
    from Chennai, Tamil Nadu
    Oct 18, 2024
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    Delivery delay

    DTDC worst service I have ever seen customer service executive is useless, It's been 3days yet my parcel is not been delivered, every night by8pm they make update UAT ATTEMPT FAILED. Customer service executive is not providing the delivery details but by sharp 7pm they are winding off simply they say parcel is been out for delivery they will deliver before 8.30 but by 8pm they update Attempt Failed. I required my parcel I urgent basis...
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    D
    Divya Subbu
    Oct 17, 2024
    Nov 30, 2024
    This thread was updated on Nov 30, 2024
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    Not yet received courier package

    Hi

    I have not received my package from DTDC but DTDC status showing delivered this is not fair how can you mark delivered where it is not actually delivered to customer. Please deliver the package soon

    Sharing tracking number for your reference

    Tracking number: 7D[protected]...
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    R
    Ranjansmrutim
    Oct 11, 2024
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    Delivery not done properly

    Address: DTDC dombivali

    I had couriered one item and it was supposed to deliver from Mumbai to Odisha Dhenkanal. At the DTDC courier office, they checked the pin code and confirmed the pincode that service is available. After few days, came to know, service is not available. It was one important item which did not deliver at right time and it returned back to me.

    Such pathetic service DTDC is that people should boycott this courier....
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    S
    sowmyaareddy011
    from Visakhapatnam, Andhra Pradesh
    Sep 30, 2024
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    Neglectful approach and verbal assault by delivery agent

    Address: 9-3-10/2 Opp. Automotive, 530013, Maddilapalem, Visakhapatnam, Andhra Pradesh 530013, Visakhapatnam, Andhra Pradesh

    THIS IS THE SIXTH TIME THIS HAS HAPPENED TO ME FROM DTDC . My AWB number is Z49915495 I’ve got off a call from the DTDC OFFICE RECEPTION to enquire about how long will it take to get my documents delivered as the status shows out for delivery from 6 am today. The personnel asked my name and contact details and forwarded the call to the delivery agent who “just happened to be there” . I wanted to know if the docs will be delivered by...
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    D
    Debasmita Kar
    from New Delhi, Delhi
    Sep 26, 2024
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    Delivery not attempted

    Address: New Delhi (110049)

    A parcel with tracking ID D08791818 was sent from Kolkata to Delhi (110049), and it was supposed to be delivered today (26/09/2024). I was home all day, yet no one came for the delivery. However, the status now shows "OFFICE CLOSED/DOOR LOCKED." My contact information was provided, but I didn’t receive any call to confirm this issue. How come they are showing false status when they didn't even try to reach out to me? I need my parcel delivered...
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