DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3970
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
up
229
down
258
+91 80 2536 5039
[Customer Care]
up
158
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233

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
3970
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (904)

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — Damaged package

 Pulkit Rohilla on Jun 24, 2017
Consignment number : v37785935
I have received my package this morning from the dtdc office. After opening the package i found that my laptop is severely damaged and since the delivery item is a laptop it should be bubble wrapped for safety purpose but it was normally held on one sack from below and two sack from the above (Sack was not on sides too). I was not hoping for this kind of service.
After asking about the how to proceed the staff is saying that is responsibility of sender and theirs too but i don't get it why the hell sender is responsible. He gave the laptop to the agency...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — DTDC kottayam kanjikuzhy refused to deliver package at residence Address

 shreyaghosh82 on Jun 24, 2017
I sent a parcel on 16th June'17 via DTDC Bangalore and it reached kottayam on 19th June however DTDC kottayam kanjikuzhy branch refused to deliver it to the given address . The recipient had to go and pick it up from their office and according to them this is the RULE there!! DTDC bangalore does not behave this way, they come and deliver it home. Please find the tracking number : CN B44684992. After we insisted the DTDC kottayam kanjikuzhy office to deliver it home then they agreed to come halfway to the address to give the parcel however recipient decided went to office and collected it . Bangalore...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Courior lost

 Best Dental Care Centre on Jun 24, 2017
Sir
they take courior of the places that can not be delievered by their courior, but thinking of just money and nobody listen about loss they take courior and kept with them or loss dont know.
When asking about they said these places cant be delievered.
Please take necessary action as i loss all things.
Docket number
1)z 24505287 dated 10/05/17
2)z 24505053 dated 6/05/17
3)z24505051 dated 6/05/17
4)z24505286 dated 10/05/17
sir please guide me how to recover loss, or necessary action.
My mail id is
welmartinternational@yahoo.Com...
Complaint comments  Read comments Complaint category Sports & Recreation

DTDC Courier & Cargo — Regarding very late delivery

 RaviPrasad Bomma on Jun 22, 2017
Yesterday my colleague booked a cover contains papers through dtdc plus due to very urgent from vijayawada to rajahmundry with consignment no. V37896900 but the cover was delivered at 8:45 pm after giving so many follow-upsfollow-ups to the delivery incharge, it's made me very inconvenience that i have to verify those papers and should sent to another address but it was not happened due to late delivery then what is the use of booking through dtdc plus so requesting to plz resolve the issue at the early with a favourable ending....
Complaint comments  Read comments [1]Complaint category Employees

DTDC Courier & Cargo — Not delivered

 Jony Deol on Jun 22, 2017
I have send an courier on 19june, 2017 through dtdc. Now its status shows me rto without any reason.
I have already given an exact address of receiver. And receiver is present at his location. Then why it go for rto.
I have also tried to contact customer care but they not answering my call.
Cons. No. = z28382438
I have realize that it is the worst response from any courier service....
Complaint comments  Read comments [1]Complaint category Online Shopping

DTDC Courier & Cargo — Dtdc lost my courier and branch manager misbehave

 Infinista Concepts on Jun 22, 2017
Date of courier: 4th may 2017
Sender name: infinista concepts
Receiver name: anuradha patil
Consignment no.: p40116793

I have been struggling with the dtdc warje branch, kothrud, pune to find my courier that has been delivered to someone else without my knowledge or probably lost. Upon conveying this to the branch, the employees had a gala time asking me to wait while they allegedly “search” for information. Mr. Pathak, the apparent in-charge of warje branch and the other employees continued this for a month and upon calling up the branch manager, mr. Ramesh...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Delivery not on given address

 Arogya Yonzon on Jun 22, 2017
Though delivery is very urgent it has not been delivered on the given time and address and its been informed by the delivery boy that the delivery cannot be done. As the receiver is not able to take the delivery from the courier office as he is not getting off from his duty. I kindly request you to do the delivery on the given address as its very urgent. Thank u.
Address - ct raja lama
33 bn bsf
E coy
P. O. Akhnoor
Dist. Jammu
Pin code - 181201
J&k...
Complaint comments  Read comments Complaint category Education

DTDC Courier & Cargo — Missing of courier booked from delhi on 13th june 2017 via docket no. V37688279.

 jpooja on Jun 22, 2017
Dear sir,
This is to inform you that my courier was booked from delhi on 13th june 2017 through dtdc+ and to be delivered at chandigarh on 14th june 2017. I have talked number of times to your head office and franchisee to trace my courier but i have not got any satisfactory reply from your end, and i am unable to trace/receive my courier even after 10 days.
I request you to kindly look into the matter on priority basis and arrange to trace/deliver my courier at the earliest.
Yours truly,
Jaswant singh
Mobile no. 9041780457
Mail id : jassimanral@gmail.com
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Missing of courier booked from delhi on 13th june 2017 via docket no. V37688279.

 jpooja on Jun 22, 2017
Dear sir,
This is to inform you that my courier was booked from delhi on 13th june 2017 through dtdc+ and to be delivered at chandigarh on 14th june 2017. I have talked number of times to your head office and franchisee to trace my courier but i have not got any satisfactory reply from your end, and i am unable to trace/receive my courier even after 10 days.
I request you to kindly look into the matter on priority basis and arrange to trace/deliver my courier at the earliest....
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Missing item

 sanjeevani bordoloi on Jun 22, 2017
I have couriered my parcel on 19.06.17 through dtdc from alaknanda market, near 429 bus stop, new delhi to the following address below:-

Sln executive women hostel & pg, padmashri garden 2nd line,
Gowlidoddhi, nankramguda, hyderabad. Telangana
Pin 500032.

It contained a wrist watch of tommy hilfiger, one black ladies kurti with one pair of earings. The courier is delivered to the concerned person on 21.06.2017 with the empty secured pouch. None of the item was inside the packet, it was totally empty.

Shippment details -
Consignment...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC — DTDC parcel has not reached

 123 sidhu on Jun 22, 2017
I am siddhartha roy. I had sent a parcel through dtdc courier on 14th june 2015. That parcel was sent to 'merchant returns unit no 1, khewat/khata no: 373/400 mustatil no. 31, village taoru, tehsil taoru, district mewat. On bilaspur - taoru road, mewat, h r 122105'. Tracking no: d34935475. This has reached dharuhera in the 19th june 2017. Why it has not reached the delivery poin? In accordance to my information taoru is situated very near to dharuhera. It is at the 30 minitues distance. It is urgent please take necessary action....
Complaint comments  Read comments Complaint category Electronics & Appliances

DTDC Courier & Cargo — Does not deliver the product

 VIDUSHI GUPTA on Jun 22, 2017
Very bad service, i have provided a full address of the receiver in gujarat, but these people are not able to locate it, seriously cant you deliver the courier to the location with the complete address without phone number. They were blaiming us for the address, the address contain each and every information from street no. To landmark but still cant find, they need the easy way out. So they just cancelled my courier....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Incorrect item received - roadside watch replaced with armani

 Jay345 on Jun 21, 2017
Hi,

I sent a parcel (Containing brand new armani watch) using dtdc courier service from hyderabad to vijayawada on 17th june, 2017 (Tracking number:d34139684).

Order has been received on 20th june, 2017 without proper sealing and when opened the pack, parents are shocked to see an used roadside reebok watch.

Also, as per the tracking status is updated as delivery attempted on 19th june, 2017 but no delivery has been attempted on this day and now also status is showing the same.

Such a deemed courier service and doing this type of fraud...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Delivery not on time. Delivery not on address given

 Shweta Manohar on Jun 21, 2017
I had given a courier to be delivered to hyderabad from mumbai (Santacruz) on 9/06/2017. I was told it would be delivered by 12/06/2017. It was not delivered at all. Upon calling them about the status of courier, receiver was asked to go to the main branch and check if it had reached their main branch. Receiver finally had to go and collect it from the main branch, which was possible only by 19/06/2017 dtdc does not deliver on time, neither on address given. They are fooling people about their services....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — It's about non delivery of product

 Abhinaya Yashu on Jun 20, 2017
I have sent the courier on 15 th june 2017 from hospete (Bellary district) to mysore. But it's been already 5 days, still they haven't received the courier. Usually i do register post to mysore usually it doesn't take more then 5 days, as it was an urgency i sent it through the courier. Iam really unhappy with this and iam trying to track it but it's not showing..
Please anyone help me with this.
Track code: d34190919...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — Document lost

 Nitin Gavhane on Jun 20, 2017
Dear sir /madam, please find the c number : p41395070 (7.6.17) contact number: 9766104159/020-65113999 (Which is not picking) with reference to above details i have courier the documents with city to below address and i am sending the courier on monthly basis now status for the same showing address not available after trying to call no one is responding after visit by today morning at their office receiving reply we the person who taking care for the same is not available we don\'t know about your documents share your details will call you by evening to resolve till now i haven\'t received any communication...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Shipment undelivered

 Dhanraj Rajput on Jun 20, 2017
Consignment containing powered glasses was booked vide v37738530 from pune on 16 jun 17. Same has not been delivered till date causing tremendous inconvenience in executing day to day jobs.
Extremely bad service from dtdc, no telephones nor email feedback from the company. No way to get feedback nor any response from customer service.
Initially the consignment was booked fopr delhi, on 12 jun 17, same was returned at pune on 15 jun 17, with flimsy excuse of no pincode.
Now with everything in place, consignment is shown lying at ashram dtdc delhi, but still not delivered....
Complaint comments  Read comments [2]Complaint category Other

DTDC Courier & Cargo — Package not delivered

 Jijin Vp on Jun 19, 2017
There was a courier sent from kannur/kerala to pune/maharashtra on 13th june. I recieved the package today (19th june) package was already open and without having the equipment in it (Its a wireless adaptor). I spoke to the courier guy, he told that he is delivering whatever he recieved from the agency arrogantly and the package was cut when he removed thier stickers from it. When i spoke to the agency on 9765602566 and mentioned about the same, they asked to lodge a complaint about the same....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Item not delivered even after writing the correct address

 Arpit Ahuja on Jun 18, 2017
The item sent from Lucknow to Bangalore was not delivered even after writing the correct address. the reason for not delivering is mentioned as wrong/incorrect address. The courier tracking ID is Z27457471.
If the address is found correct and then also the item is not delivered then I am not paying any charges for re-delivering the consignment to the mentioned address....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — False status update for courier # N97932951

 goldensharique_1 on Jun 18, 2017
Courier # n97932951 was to bangladesh from bangalore on 29/5/2017 and on 5th june 2017 status was updated as delivered. I believed in updated status on dtdc site and didn't cross verify with receiver.

When i called them today casual and asked about how they liked the gift which i sent them, they said that they never received anything.

Product is worth of 15, 000 + courier charge 2400.

Please help with how deal with them....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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