DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4629
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032  [Customer Care]
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374
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385
+91 80 2536 5039  [Customer Care]
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203
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312

Fax:
Fax:
+91 80 2551 4461  [Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
4629
Pending
0
Resolved
67
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (1093)

DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo — courier not delivered

 Triveni R on Jan 18, 2018
Tracking no. P43848215 has not been delivered to me. I have been waiting for this to be delivered from evening, as your status said that it is out on delivery. But now with out delivering the parcel, the status has been updated has that this parcel is successfully delivered. Your courier person has not called me also. I request you to take immediate action and deliver the courier at the earliest...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — courier not delivered

 Sebby Phenerio on Jan 17, 2018
Dear sir/madam,

This is to inform you that i have sent a courier having awb no d37645179 to ntpc unchahar raibraeli on 06/01/2018, before sending courier i have inquired that whether dtdc is providing service to the area stated above or not and i was informed that yes your courier company provide service for said area but now its more than 10 days my courier has not reached to its destination. Even i am not able to trace its exact location.

Therefore i am requesting you to kindly do needful.

Thanks & regards,...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — item not delivered and yet claimed delivered by delivery boy.

 Dhiraj Chanani on Jan 17, 2018
Consignment no: B49838663 has been sent on[protected] on the address mentioned below:
Amit kumar
C3, 3rd Floor, Rishitha paradise, kaggadaspura main road, opp. Axis Bank, Bangalore-93, Contact: [protected].

But the item has not been received by legitimate receiver. When i talked to dtdc manager of C.V Raman nagar. They are saying it has been delivered moreover they have delivered to security guard without making a call to concern person. When asked why? - they said this is the way dtdc works, we don't call individual concern person. Since Security guard is denying of...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — service very cheap [Resolved]

 Kevin Bhagyan on Jan 17, 2018
I have given a paper document to be delivered and was told it would be done the next day . An additional charge was taken for that. 2 days have passed the document has still not reached. The only reply i get from all the numbers is . 'we cannot do anything, please call on this number and find out" and everyone is just laughing about it .
This just makes a company cheap and very LOW in it professionalism.

Will make sure this is the last parcel sent and my companies international trading with DTDC will STOP right here....
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — parcel found in open condition and some of the products found lost.

 Prashant kirti on Jan 16, 2018
I booked a parcel from ghaziabad to mirzapur (Consignment no. Z[protected] on 08.01.2018. The parcel congaing ayurvedic medicins for cancer. The consignment was delivered at mirzapur on 13.01.2018 but in the opened condition. On being asked about the open condition of the parcel, the delivery boy did not give any reply, rather he made his signature on the receipt paper by himself and ran away quickly. When the parcel was checked some of the medicine were found lost. As the medicines were for the cancer treatment, therefore, it was very essential for the patient. Such loss was not only monitory but...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

DTDC Courier & Cargo — non delivery of parcel

 h nashine on Jan 16, 2018
My parcel tracking no is m60005830, booked from nagpur, on 13th jan, 2018, to be delivered to trivandrum. Tracking details show that it is still at chennai hub, since jan 13th night! It has still not reached trivandrum.in any case, it must be delivered by 16th jan evening, as i was assured by your franchise at the time of booking. We must be informed about the route you follow while delivering our consignment. My parcel was sent to kolkata hub from nagpur and was sent back to nagpur, then to chennai and it seems to be stuck up there! Please ensure quick delivery if you want to retain your customers....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

DTDC Courier & Cargo — consignment

 sunnyjoseph on Jan 15, 2018
I had sent a consignment vide number d40253883 on 23/12/2017 from lucknow to trivandrum. While tracking on internet, it is found that the consignment was delivered on 29/12/2017 i. E. After 6 days. But on query, it is found that the consignment was not delivered to the consignee. It is also found that the courier boy contacted the consignee at the given phone number to find out the location, but the consignment was not yet delivered.
I contacted the lucknow franchise from where i booked the consignment and also talked with trivandrum franchise on several times, but there is no positive response....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — consignment missing

 cmrahu on Jan 15, 2018
Out of the 2 bundles i had send from raipur to hyderabad only one has delivered and one is missing. I have been following up for the last 1 week. Till now no clue where my missing parcel is.
I need it urgently,. It is related to my job and if missing will put me under a substantially critical situation in my company

Cn no: d35942669

Rf. 195
Mahavir automobiles
K. K. Road, raipur
Ph.[protected]...
Complaint comments  Read comments Complaint category Cosmetics

DTDC Courier & Cargo — poor response, not delivering the goods on time

 venu.gv on Jan 13, 2018
Ref to the consignment no - v43701142, pl note we are booking the consignment and spending more money to get the consignment on time

The consignment reached coimbatore hub on 12 th evening 5.30 pm and not delivering the parcel even in the next day.

We have tried thru phone call but not attending

Ref ph no - [protected] land line - [protected], 501, 502...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — franchisee assumes customer to pick up goods

 Ranjeet Ramunni on Jan 13, 2018
The dtdc at kannur, instead of confirming address for delivery, calls to ask you to come and pick up the courier. They say they do not have staff to deliver, and are just saving up on their fuel.
This has happened multiple times, and unless you persist them to deliver the requests usually fall on deaf ears. The expectation of a courier service is to deliver till the final destination, but if this keeps continuing, people will loose trust on the main company dtdc....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

DTDC Courier & Cargo — wrong update by courier team

 Manjunathdtdc on Jan 12, 2018
Airway bill number-b51565343, it was booked on 4th january, showing "successfully delivered" on 9th january, on 12th january i got a call from delivery boy saying that customer phone was not reachable so he called back to me (I mentioned my number in from address).
I was shocked i called to customer he told still consignment "not received"... But it is showing "successfully delivered" in dtdc official website..
I want product to be delivered within next day or get me my product back... If dtdc can't fix these type of scams, should shutdown do not disturb others business...
Complaint comments  Read comments Complaint category Electronics & Appliances

DTDC Courier & Cargo — one day service booked till today not received consignment no:v43653348

 Ram Karajagi on Jan 12, 2018
In above subject consignment booked for one day service on 11.01.2018 at rs 4600 fast service, today after calling hubli (Karnataka) dtdc office, after checking online they telling i wont recieve today 12.1.2018, you may get another 2 days, hence its bad service who ever taken booking he was not experienced in service & asking me excuse, we need urgently today that kit or else its no use if i get after 12.1.2018...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — returned saying we cannot deliver in your area

 Vinnie Sachdeva Gandhi on Jan 12, 2018
Docket no. B51207580
This was taken from bangalore for pincode 125052 (Mandi adampur). Hisar courier people ([protected]) denied to deliver it to pin code 125052 saying we have stoppe our service to this pin code. If this was the case then why this initiative was taken from bangalore courier service instead of they could have told me that this pin code is not active.
Bangalore courier people checked the activity of this pin code then only they took my request. Now hisar dtdc courier played here denied the delivery, that is also fine. We requested them that we will pick it up from...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — item not delivered

 Nirupama Pandey on Jan 11, 2018
A consignment is kept in sivan dtdc from 5 of january but not delivered to the consignee. Neither they called the receiver nor they are picking up the phone.
Kindly check as dtdc's prompt services are keeping the customers with th cargo company but such irresponsible behavior will be harmful for copany. Kindly do whatever is required.
Consignment number is: a39854019...
Complaint comments  Read comments Complaint category Computers & Accessories

DTDC Courier & Cargo — non delivery of consignment no - k03748736 at destination in darbhanga

 kamalnjha on Jan 11, 2018
The above consignment (No. K[protected] containing the warm clothes has been submitted at dtdc's patel nagar, patna shop for delivery on 8.01.2017 evening. Yesterday on the site of track your consignment it is mentioned that the same has been delivered, but i confirm from the concerned person that the consignment has not reached to them.
This looks like a gross negligence from the reputed firm like dtdc. Kindly do the needful....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — item not delivered to recipient

 Veena Bandi on Jan 10, 2018
The item was sent from bangalore on 01/01/2018 and not yet delivered to recipient who is in stockholm sweden.
However in the tracking, i could see as below, please assist me on this.

09 jan 18 15:06 segeltorp - sweden
Delivery attempted - unsuccessful: other reasons

Reference no. N98360796
Mobile no. Of recipient : +[protected]...
Complaint comments  Read comments Complaint category Business & Finances

DTDC Courier & Cargo — cargo parcel not received

 Dilip Dube on Jan 9, 2018
Dear sir,
We have send international courier parcel as on 17. Oct.2017 references number n98222613.
But till today we have not got any responds from dtdc courier.
Since 3months we have contacting dtdc courier person mr. Anand devkate but no single responds threw them daily he gave new reason. This is our first & last mail to all dtdc concern person if we will not get our courier charges and material amount within 10 days then we will go to consumer forum solapur.
For your references our material charge 3, 000 and courier charge rs 6, 640.
Hence we hope we will...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

DTDC Courier & Cargo — lost of document

 M Panda on Jan 11, 2018
I book a document from brajrajnagar to Hyderabad on 30.12.17 vide consignment no. K07646985 but till now that is not received by receipant. when i track current status today it shown that status of 30.12.17 at Jharsuguda in transit. I dont understand after 10 days how the document is at jsg. I hope that lost at jharsuguda by negligence of dtdc staff. Kindly enquire the matter and track whare is my document arrange to deliver and take action to defultee....
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — my parcel is lost. it's not delivered and not returning back

 priti mankotia on Jan 9, 2018
I sent a parcel with consignment number b50163650.
It was supposed to go to chennai.
But somehow dtdc messed up and it is showing on the e tracker that pin code is not correct. However i double checked with the branch from where i have sent the package and on the receipt pin code is correct.
The actual pin code was 600002, but on e tracker it has been changed to 600020, which is clearly the mistake from the courier company side.

Please look into the matter. Either return my package to me or deliver it....
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — late delivery

 Kamalanathan2709 on Jan 9, 2018
I have sent one urgent company document through dtdc courier on[protected] via c78986087 at mettupalayam branch. But document not yet delivered up to 3pm on[protected]. Almost 17 days delayed. So i was lost rs 4000/-. Continiously i folowed to mettupalayam branch office. But proper communication not received. Kindly register complaint immediately &revert. I will planned to book case at consumer court shortly....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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