DTDC Courier & Cargo Customer Care
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3827
COMPLAINTS

DTDC Courier & Cargo Customer Care

DTDC Courier & Cargo Ltd.

TwitterFacebookLinkedInGoogle+
Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032
[Customer Care]
up
187
down
226
+91 80 2536 5039
[Customer Care]
up
140
down
214

Fax:
Fax:
+91 80 2551 4461
[Customer Care]

Additional info
Customer satisfaction rating
1%
Complaints
3827
Pending
0
Resolved
48
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DTDC Courier & Cargo related photos (862)

Complaints with pictures are more trusted and informative    View all

DTDC Courier & Cargo Customer Care related pictures (862)

DTDC Courier & Cargo Complaints & Reviews

Sort by:

DTDC Courier & Cargo — Received the product in damaged state

 K Muraleedharan321 on Apr 27, 2017
Reference: consignment no. D29980839 dated 05.11.2016,

Vide aforementioned consignment, i have sent one micro oven to the following address :-

Mr. Manu, your’s choice, jkavil kadavu, muncipal complex, kodungallur-680 664, trichur district, kerala (Mobile no. 8589911324).

This package has been received at the destination on 17.11.2016 at 9.20 am. Soon after delivery of the material, the delivery boy has immediately left the location. On opening the package, the product (Microwave oven) was found in totally damaged condition.
While booking it...
Complaint comments  Read comments Complaint category Products & Services

DTDC Courier & Cargo — My courier has reached a wrong place

 kaura7864 on Apr 27, 2017
My consinment no. Is m50291625. I hav tracked my courier yesterday. It was supposed to be in kurukshetra but it is lyimg in chandigarh. It is very important documnt. Take the required action as soon as possible nd revery me back. I have posted it from thane and none of the numbers is reachable. I m in great trouble and this is all your fault. Take action and post the letter at right place....
Complaint comments  Read comments Complaint category Institutes

DTDC Courier & Cargo — D34143393 not received

 pearl rajasekhar on Apr 27, 2017
Courier booked from Hyderbad to Mahad on 20th april'2017, website showing
out for delivery since 22nd April 2017,

this courier contained 2lakh rupees worth of goods, even if the courier opens I will not accept, I need to the consignment should be delivered immediately

ch. Rajasekhar
owner of courier
88066660516...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Branded handbag delivery case

 Mehak Goyal on Apr 27, 2017
The person who was supposed to deliver my parcel wanted to get away with the parcel. He came to my address and used abusive language with my mother and did not hand over my parcel. He even kept the parcel in his bag and said that we will never get it. After a few minutes i recieved a message that the parcel is delivered at my place. I dont know what fake details he gave on the reciever's form. But my parcel is still not delivered and he has updated the status of that parcel as delivered. He should b fired immediately....
Complaint comments  Read comments [1]Complaint category Business & Finances

DTDC Courier & Cargo — Courier NOT Delivered SHOWING DELIVEred

 Amanb.lGupta on Apr 26, 2017
Dear Sir I ordered cosmetic for my mother from paytm.com on 12th April on the address 164 Civil Lines Lalitpur Near Maheshwari Academy, 284403 The mobile number I gave was unfortunately not working .The tracking id is Z20786804 . I got a delivery confirmation on 18th april but I or any of my family member didn't received .I had to follow up raise a complaint ON 24th april I raised a complaint, to which I got a call from nearest centre that they had delivered the parcel to MAHeshwari Academy and he was ORDERING ME TO COME AND COLLECT FROM HIS OFFICE which I refused .I HAVE BEEN FACING THIS ISSUE...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Incorrect destination and upon reporting further improper actions

 rmbansal75 on Apr 26, 2017
My sister had booked a package containing a back brace belt for my mother for her back pain. This package was to be delivered to her in Patna - the address was completely detailed with phone number and everything.

The airway bill tracking number is Z20566540 and it was booked from Delhi to Patna. When I checked on the DTDC website showed it as being dispatched to Pune - seems that the counter clerk does not know the difference between Patna and Pune or the Pin code from 800001 which is for Patna and changed it to 411001 which is for Pune.

I called the Pune office and...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — Consignment not delivered but status online shows as delivered

 Krithika Fashions on Apr 26, 2017
I am an online seller and dispatched a consignment to my customer. #z10557122, the status online is shown as delivered by it is not handed over to my customer.
Its been more than a month but courier people are not able to give me the details of the person who collected the parcel.
Everyday i am making 5-10 calls, sometimes they pick up and ask me to call again and later they stop picking the call.

Need name and phone number of the person who recieved this parcel...
Complaint comments  Read comments Complaint category Other

DTDC Courier & Cargo — Courier is not delivered till yet

 Satyajeet Arya on Apr 26, 2017
I am living far from my house. As i wanted to bring some home made sweets via DTDC courier. My brother had paid a premium amount for the sweet and that courier yet not delivered till 15- apr-2017.
I am also going to complain in consumer forum. I want my money and also fine
for the inconvenience
Courier details are Z23304316
We have choose DTDC because of fast service as promised on courier time that it will reach in 3 4 days. Now if courier is recieved there will be no benefit. Thank you please take action...
Complaint comments  Read comments Complaint category Food

DTDC Courier & Cargo — Courier boy behaviour (Samir mansuri his name)

 Swagat_01 on Apr 25, 2017
Courier boy samar mansuri (092055 86195) his behaviour was the worst
1- basic manner how to talk to the customer not knew.
2-talking like i am wasting his time.
3- he must be drunk.
4-how to behave how to talk not known to him.
5- abusing me to receive the courier after i left office at 7pm.
6- i have the conversation recording with me, already send that to all the grievances, hopefully got some positive outcome....
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Dtdc is a fraud

 YoungIndian1209 on Apr 25, 2017
Hi,
I am a victim of DTDC fraud, where the company employee have stolen/mis-routed the parcel not only once but again and again. If you go to their website, http://www.dtdc.in and click on Feedback, the page does not exist. Also, if you call on any of their customer services numbers (Jaipur, Delhi), no one picks up or disconnects the call.
Today they have apparently mis-routed a very urgent parcel that was paid for as a premium service, and the company representatives do not either apologise or accept any responsibility.
Please do NOT send courier via this irresponsible company!!!...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Delay in courier

 arunarajan on Apr 25, 2017
The courier is a document which was given on 15th of April in bangalore office and its to be delivered to Adelaide Australia. Its still not delivered.
No update on website except the below which is the same status for the past two days.
N number of emails dropped but no response yet. I need this resolved ASAP and want the exact day by when it would be delivered. Already 10 days and its still not delivered. Very Very Very poor service. I wouldnt ever recommend anybody for this courier ever. Second time bad experience for international courier.
Connote # : N97690736
Alternate...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Not providing doorstep facility

 Ashish Lathwal on Apr 25, 2017
Dtdc is not providing door step facility. When i call dtdc they told that they are not able to find my address and you have to take your item from our office near shiela bye pass in rohtak. How is it possible my house is near main road and in well established area and i have clearly addressed my house no also. I am really get hurt by the service of dtdc. And request dtdc to improve your service....
Complaint comments  Read comments Complaint category Institutes

DTDC Courier & Cargo — Consignment not delivered at time

 honey.desai on Apr 25, 2017
It was a urgent material to be order from delhi to surat so we suggested dtdc curior rather than transport but on 20th the material was despatched from delhi and still on 25th my consinment is lying in ahmedabad and there is no response from dtdc curior surat office i have called many branches of dtdc in surat but every branch had a common answer that i have to call my nearby branch and they provide me a no 9825273456 which is now out of coverage area. I will be facing a big loss due to delay from dtdc curior. My tracking code is z22660665....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

DTDC Courier & Cargo — 2 days and items not even out of delhi

 Raksha Rai on Apr 25, 2017
I have placed an order for the delivery of some important documents to shillong on 22 april 2017 by dtdc courier services but even after 3 days the parcel ststus is showing the address of delhi only.when i am calling customer care nobody is bothered about responding my queries also the attendent charged me for express delivery and done a normal one himself later on. i am really unsatisfied with this service...
Complaint comments  Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo — Bitter behaviour of the person in the DTDC courier office - Batlagundu

 ramasamy molaiappan on Apr 24, 2017
My courier reached the Batlagundu dtdc office and they informed my relative to come and collect the courier at their office, this was not informed to me earlier. The lady who called us to take the courier was with too much attitude and she had expressed herself as she is the woman in the world has work and others not. She also told that they took the franchies only to deliver the courier to Batlagundu and if the delivery address is of other villages then the recepient should come and collect the courier at dtdc office. As this was not informed to us, the character shown by the lady was really frustrating...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

DTDC Courier & Cargo — 100001572628 stock not delivered

 Pratik Aesian Agencies on Apr 24, 2017
DOCKET NO.100001572628 SENT ON 14.04.2017 FROM CUTTACK TO Hoogly, HOWRAH, is still not yet delivered. Checked in website, it is lying in Kolkata since 17.04.2017. Local Office who booked the consignment not picking up the phone. I have Called in the Two numbers provided to me, more than 50 times called till today, still no response. Looks as if it is avoiding my call, but why?? Please arrange to deliver the goods at the earliest. My Contact No. - 9861977404...
Complaint comments  Read comments Complaint category Movement & Delivery

DTDC Courier & Cargo — Regarding not delivering courier

 choubisa on Apr 24, 2017
Courier V37249308 is couriered from Bangalore to Udaipur and its reach in udaipur on 19th of April 2017 but not deliver to the customer. i have contacted to all offices of courier in udaipur their response were very negative and some of the courier center contact number were switched off. Courier is very urgent and they have kept without delivery to the customer. i have spoke to the relevant offices in udaipur as well as in Bangalore the answer is as usual like system is not working or will talk to them. such irresponsible services are not accpetable and create customer dissatisfaction....
Complaint comments  Read comments [1]Complaint category Products & Services

DTDC Courier & Cargo — Company not taking the responsibility to deliver the package safely without damage

 Pulkit Malik on Apr 23, 2017
I am trying to send a package from indore to mumbai... Indore anppurna rajendra nagar, indore bhawar kuya branch and they are charing 1500rs for delivery but saying the package will get broken for sure (99.9%)... If they are not able to deliver the package safely then why they are running a service in a semi metro city... Worst service... Very disappointing......
Complaint comments  Read comments [2]Complaint category Other

DTDC Courier & Cargo — Didn't deliver package even after i paid extra rps 450 for speed delivery of my package

 jids on Apr 23, 2017
Cn no :v37198844
I paid extra rps 450 for speed delivery on 21/4/2017 the dtdc person at nasik rd shop told me that by paying extra money my package will be delivered by 22/4/2017 from nasik to nagpur... Its 23/4/2017 today still my package is not delivered... I tried to call no one is receiving my call... If you wanna treat your consumer like this then please shut your company... I am never gonaa use your service hence forth... You just make customer fool by charging extra money......
Complaint comments  Read comments [2]Complaint category Products & Services

DTDC Courier & Cargo — Courier not received so am going to miss my flight

 Abinash Dev Dhal on Apr 23, 2017
I have booked a courier for urgent on 20.04.2017 pay for 2day service so that it reaches on time and I can get the admission. But still it is in transit. What is the benefit of paying such a huge amount if DTDC cannot send the courier in the said time. who will be responsible if it does not reach the destination in proper time and i lose the opportunity. Kindly let me know asap.customer care not received
Call from us.So am going to miss my flight tomorrow evening....
Complaint comments  Read comments Complaint category Other

Recently Discussed

(1 minutes ago)
Volkswagen India
Volkswagen defective and substandard product cheating and fraud
(5 minutes ago)
Emblix Solutions
Salaries will not be paid
(7 minutes ago)
Dhanista Group Builder
Intolerable delay in residential projects and lot of money invested
(9 minutes ago)
Tikona
Disconnect request
(15 minutes ago)
LIC Money Plus 180
lic money plus 180 current status - reg

Featured Complaints

www.bdomains.com