Pepperfry — Pepperfry is doing Fraud in Their Precious Jewellery Business by sending product of Less Gold Weight

Complaint to Pepperfry.com

Dear Sir,
I had bought many Gold/Precious Jewelleries from your company in past in name of myself and my family members to my address. In many jewelleries, your company cheated by sending Jewellery products of less Gold Content/Weight than what mentioned in the Product Description/Specification at time of order at your website.

Following are the five orders in which Gold Jewellery Product is receive of less Gold Weight and the difference is considerably objectionable to me.

Order - 1
Order Number[protected]
Item Name - ABSTRACT STUDS
Order Date April 20, 2012
Gold Weight Mentioned in Item Description 5.07 Grams
Gold Weight actually mentioned in Certificate as receive with product 4.28 Grams

Order 2
Order Number[protected]
Item Name - ABSTRACT STUDS
Order Date April 20, 2012
Gold Weight Mentioned in Item Description 5.07 Grams
Gold Weight actually mentioned in Certificate as receive with product 4.27 Grams

Order 3
Order Number[protected]
Item Name - ABSTRACT STUDS
Order Date April 24, 2012
Gold Weight Mentioned in Item Description 5.07 Grams
Gold Weight actually mentioned in Certificate as receive with product 4.29 Grams

Order 4
Order Number[protected]
Item Name - ABSTRACT STUDS
Order Date April 24, 2012
Gold Weight Mentioned in Item Description 5.07 Grams
Gold Weight actually mentioned in Certificate as receive with product 4.27 Grams

Order 5
Order Number[protected]
Item Name - BIS Hallmarked Yellow Gold 22kt Shiva Chain 16 Inches
Order Date Oct 5, 2012
Gold Weight Mentioned in Item Description 4.00 Grams
Gold Weight actually mentioned in Certificate as receive with product 3.85 Grams


For your reference, Certificates of all the 5 orders attached to this Email and the item description snapshot is also attached to this email


I had already complaint for each of these orders separately to your company. But your company till date not resolved the matter. Your company after doing fraud, not even interested in replying to my complaints. As a result I have take this matter to the consumer court. The matter I will also report in Media and in Police Station.

If you want to resolve the matter before court case, than you have to pay compensation of 18,000 INR for all the losses occurred to me in these transactions only. Otherwise after i move matter to the court, i will also claim the legal expenditure that will cost to me. If in within next 5 days, i did not get compensation of 18,000 INR, it will be considered that your company is not interested in resolving the matter before court...

Expecting an Prompt Response.

Thank You..

Harsh Pratap Singh
Mob : [protected] / [protected]