[Resolved]  Personal Loan — open cheating by citibank

I Nilesh M Sukhadiya from Surat, Gujarat State, taken lone form Citibank of Rs 139,000 Rs, at 13 July 2007, with a tenor of 48 installment, when i taken loan at that time bank suggest for ECS payment system not by cheque, and i take the permission with bank chop and sign from my bank named Sarvoday Sahakari cooperative bank, at initially every mth citi bank credited the emi of Rs 4,083 Rs from the bank name Sarvoday Sahkari Bank Surat, after 8 month suddenly the cheque bounced even i have a balance in my a/c, when i get the news of bounced i went to my Sarvoday Sahakari co-operative bank for this matter, my bank inform that the since form the starting when they send EMI through ECS then send the wrong data in ESC, in that they are not mention the current A/c and due to that we inform 3 time personally through letter from my bank and also personally through telephone, but then also the didn't reply at that time we have to adopted such step, and when i here even i went personally 2 time 3 time my accountant and my manager too and we meet MR Chatur Moradiya his mobile number is[protected], at Ghod dord road branch, and he suggested to re-ride the loan and what ever that happen we are sorry for that and we made a new agreement with the new EMI, but at that time i already get the heavy charger of bounced and return chargesfrom both the bank
After new agreement, my new loan amt is 129,000/ Rs with a EMI of Rs 3,223/, but that is also the same mistake form the starting of first EMI, after 3 ECS bounced i pay 1 installment through cash and the receipt number is 10312 on 20 /10 /2008, and the guy who collect payment from me is Mr Pratik and his mobile number is +[protected] and the collection agencies name is JND Communication,, 3 floor Neel Ggan apt, opp Vanita Vishram School, Athwagate, Surat, with an assurance that they will start regularly your ECS from next month, but again the EMI bounced, when the collection guy come again i just say first clear your problem of ECS and then come to collect,
But in Jan 2009 they used my security cheque ( cheque no 809132)and deposited into my A/c of 9,669/ Rs, without my permission, but as i always kept balance that cheque is clear, and after that i make the stop payment of my other cheque, and after the company head office called come before diwali on 30/09/2009 for settle this A/c in 60,000/ in one short and with an assurance that they will provide NOC with in one monthof the payment and i have that telephonic record, at that time i was conviced by 3 people i named that along with contact number is as below
@ Mr Hussain +91-[protected], I get the sms from his number
@Miss Sweta +[protected], she talk with me 8-10 times in 4 days
@Miss Jaswinder +91-[protected],
This are the person who talk with me and giving assurances that our bank is not like other
bank, and you plz trust on us and today is your last day to submit, but we can provide clouser letter, but after 1 mth we will provide NOC and that is confirm, and on that i went to his collection office at ADI CREDIT & COLLECTION, H-405 Manthan Apt, Muktanand Nagar, Near Adajan Circle, Surat, when i gave the payment they also say that you can check you NOC process through your Ref Number,
And after 1 month when i call in customer care for my NOC, they strickly say that no we can't provide NOC as you have settle the A/c, and when i say that i get assurance from your head office for NOC after 1 mth, then he reply YOU BETTER TO TALK THERE, and when i m calling there, all the 3 person, have no time to talk and when i shout then they reply just gave me 1 day, but still there is no response and at the last i just mail my problem over here, if any one who can help me then plz gave me justice against this WHITE COLOR THIEF,
Here is my contact detail,
Name:- Nilesh Sukhadiya
Mob :- +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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