[Resolved]  Philips — Charge for replacing the circuit but installed repaired chip

Address:

Mumbai Suburban, Maharashtra

Hi,

I have purchased Philips HTS 3152 in 2008, repaired in October 2011 because it was not working or had some problem. At the time of repairing service engineer replaced the circuit because they told me that it can't be repaired.

Now again its not working and when I checked got shocked that they didn't replaced the circuit but they repaired the old one and installed it.
That time they charged me around 1300 for replacing the circuit but they cheated me by installing the repaired circuit.

Its a clear case of fraud with the consumers, unfortunately doing by Philips and their service centres.

I got service from Philips Service centre
Name: M/s Micro Services
Address: Unit 116, Satguru Nanak Industrial Estate, W. E. Highway, Goregaon (East), Mumbai - 400063.
Tel : 40538383

So please tell me why not I should registering a formal complain against Philips and service centre in consumer court?

Regards
Praful Kumar
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