Philips — Delay in replacement of TV

Address:

Bangalore, Karnataka

I Purchased Philips LED tv on 25.12.2012 and within a month tv stopped working i complained to customer car on 28.01.2013 about the problem they told within 48 hours their service man will come but they failed their promise after repeatedly calling servicemen came on 02.02.2013 ie., after 5 days he told its a defective piece he will replace and give it he took our signature on replacement form and took a copy of bill with him till now there is no response from company if call them they will say they will replace in 48 hours but fail always its been 18th day but no response simply i have to pay my dth bill without watching tv so please resolve my complain still i have warranty.